Paphos Gardens, more like Paphos Toilet.

3 hour delay at Gatwick going out put on 'STANDBY' tickets even though booked since 28th Jan this year. Transfer from airport OK.

Arrived 11.30pm, us and baggage put on golf cart and driven round to apartment Dahlia 109. Open door to apartment and nearly knocked over by the smell of cigarettes, shock set in as we surveyed the filthy, disgusting, cigarette burnt furniture, poo smeared toilet, rusty filthy bath and a kitchen that would have given you the black plague. Went back to reception and told them that the standard apartment we had booked was no better than a toilet and I wouldn't keep a dog in it (staff seemed surprised that we weren't happy). Now I know people all have different standards, but I don't believe the staff would have stayed in this hole anymore than we were willing to do. They then swapped us to another apartment not much better decor wise but a lot cleaner (not that that says a lot!!), apart from the mouse scurrying around the skirting board and the ingrained dirt on the sofa bed (which was broken).

Went back to reception and complained again. Were told we could 'upgrade' to a 'superior' apartment for an extra 108.00cyp, but it wouldn't be available until Tuesday lunchtime - this was on Sunday evening. Accepted the regular apartment for the two nights and paid for the upgrade. Didn't unpack for two days!!

During our two week stay we talked to four different groups who said they'd had the same treatment, some paid up - some didn't. The 'SUPERIOR' apartment was only what we had expected to start off with. Laminate floors, cooker, fridge, microwave, clean kitchen, bathroom etc very nice. Disappointed to have to cough up even more money when we'd already paid

We stayed in the Superior Apts we had remote control a/c in all rooms, full size fridge freezer, dishwasher, cooker,stereo and TV.

Overall the apt was very clean and equipment was obviously quite new as we had to take stickers off pans and utensils to use them. We also had an iron and ironing board which I have never known in other apts before.

However other members of our party had the standard apts one wasn`t too bad but one was very poor with pillows missing, utensils missing and decor quite tatty.

We all had an infestation of ants but never saw any cockroaches. Food around the pool wasn`t up to much but on a couple of occasions we had a meal in the restaurant these were fine.

Entertainment was a bit on the cheesy side but being with a large party we made the most of it. I have seen worse entertainment in five star hotels. Most of the staff were helpful.

Well i stayed in one of the apartments close to the hotel but visited the hotel frequently i found it to be a nice hotel the pool was good the staff were ok but had problems with the deposit box for our apartment but in general it was a clean hotel

Arrived early morning given key and pointed to the direction of the Dhalia apartments. Greeted with cockroaches & army of ants.

2 bedroomed apartment very basic/shabby/engrained dirt and previous occupiers hair in plug holes. This had cost

Arrived wed. evening booked in and was taken to our apartment in Jasmine block. Considering we booked this holiday one year ago & requested high floor and pool view we got ground floor backing onto field. The room was dirty, tiles cracked in bathroom, bath plughole blocked with other peoples hair water would not go down infact more hair kept coming up each time had shower standing in 3" water constantly when showering, bath looked as if it had never been cleaned before tide mark was magnificent.

After going out on 1st evening we returned to cockroach infested pit, on complaining to reception we were given bug spray and told to do it ourselves. Next day complained to Air Tours Rep. who said no rooms available as was busy time of year. After talking to other guests and viewing their nicer rooms who had booked later than ourselves, we believe we had been put in an overspill apartment as next door looked as if it had not been lived in for ages. We eventually moved three days later as the cockroach infestation got worse, we were told they would fumigate the place for us, but as two of our party had asthma this was not an option.

Once moved the new apartment was much better and so our holiday could start. The complex was nice, pools clean,location great, maid service in new apartment good. Recommend Paphos and Cyprus definately would return, just not to these apartments. Beware Jasmine 107!

Our first concern on arriving was securing a safety deposit box after reading on this website about the amount of burglaries going on. And it

Our superior room was very dated with two old camp beds in the sitting room for the kids. Kitchen facilities were very basic to say the least. Other rooms around us had been updated and looked very nice and we only found upon leaving you could get two bathroomed apartments which would have been nice!

We didnt eat much at the hotel but what we did have was good.

We found the location spot on, a number of lovely restaurants really close by and bars leading all the way to the harbour about 10/15 mins walk away.

The staff werent much help whenever we needed them, we went the whole holiday with no tv remote so could only watch sky news for two weeks!

We would stay at the hotel again for the location but insist we had a renovated room.

Cleanliness and facilities were first class. Apartment was cleaned every day by very friendly and courtious cleaners.
Apartment was well equipped with kettle, toaster, fridge, microwave, cooker, TV, hairdryer, and remote control operated air conditioning in the main room and bedroom.
Hotel/Apartments were well located in relation to eateries and shopping.There is a well stocked mini market in the centre of the complex which is reasonably priced and only a few cents dearer that the main supermarkets, E.G. a pack of 8 cans of coke were

We had an absolutely brilliant time at Paphos Gardens resort. We stayed in the hotel and were half board. Each night had a different theme including....BBQ, Carvery,a traditional cyprus night, mediterranean , international and i think that was it. It was lovely...each night there was something there for everyone...even if you are a fussy eater...there is something there that you will like.

The hotel and appartnments are in a really good location....it takes about 3 minutes to get to the start of the shops although they do spread right along to the harbour and at the time we went it was too hot to walk all the way in the day really. But there is a bus every 10 minutes which takes u anywhere and its on 50 cents wherever it takes you so thats not a problem. I think they run till about midnight aswell maybe
later.

There is also a mini market on site which is really good as the food around the pool area can seem quite expensive if you are there for two weeks. It alot cheaper in the shop

The staff at the hotel were all brilliant, really friendly and made you feel totally at home.
The entertainment staff are amazing....there was 2 new girls there which arrived after us..Claire and Leanne and they are really good...there was also Katy and Jess and 2 Amys and they were all really friendly and came round chatting to you at your table on an evening and just made you feel really relaxed. We didnt want to come home. The "mini disco" was brilliant for adults too! The man who does Karaoke was brilliant and basically all the entertainment was really good.

The maids came in and did the rooms every day giving you fresh towels every 2 days i think and doing ur beds and emptying bins and everything everyday. Its nice to go back to a lovely clean room!

I would definitly go back again...we tend not to go to the same palces again just for a change but im really tempted to re-book! Well persuade my family too anyway!

Choose our newly refurbished studio apartment last year. Although, due to the popularity of direct booking we were asked to change rooms and were upgraded to a 1 bedroom apartment poolside at no extra cost (didn't refuse!!!)
Room was fantastic, laminate flooring, all mod cons, sofa, TV, stero and a huge bed (width 6').
Cleaners second to none, clean towels every other day and sheets every 3 days. They was always leaving fresh flowers as well.
Both pools were constantly checked and cleaned.
We found the hotel drink prices reasonable(taking into account happy half hour by the pool during the afternoon and happy hour early evening), certainly compared to other hotels we have stayed at.
Staff were very friendly and nothing was to much trouble, they went out of there way to help in any way they could. Entertainment was great day and evening, organised by great people it brought us back from town early on many occasions and in our 3 weeks there it did not seem repetative.
The direct booking staff (Liz and her crew) were brilliant, sorted transfer taxi's, shopped and put food in the fridge prior to arrival. Plus leaving complementary wine and fruit.
Booked for next year on our third day there.