For us I'd say it was a near perfect holiday for a family with 2 kids (one 2yr old ) but if in high season I could imagine the hotel could be noisy, ( there were issues once the Brits arrived and the hotel filled up). What we liked, lots of decent food to choose from.
Location to the beach could not be better; the beach is very very safe shallow with no nasty currents or big waves.
The hotel is very clean, so much that they have disinfectant wipes for you to wash your hands before you enter the dining area.
Evening entertainment is geared up for kids, the over 10's might get bored easy.
The staff couldn't be nicer and make a real big fuss over the kids every day.
The downside, well if you like to get some kind of alcohol buzz you won't get it here, it didn't really bother me but I don't like to be fooled (the alcohol % of the drinks is around 1/4 -1/3 that of your normal stuff), the plus is, you won’t see alcohol fuelled violence or behaviour.
Another down for us was the steps, the place needs ramps for the people with baby buggies.
If you get a quiet week ...there would be no place better if you want a perfect holiday.
The food was ok but I found I had to use the microwave to make my food hotter I don’t like warm food. Times of the restaurant opening was very good even though snacks through the day would have been better (none existent).
Hotel was in a great spot right on the beach but the steps are mega bad but we did know before we went. Sun beds are plentiful and lots over at the water park we had full access to. As for the entertainment well basically it was rubbish and went on far too long and little or no organisation at all.
All in all, this entire hotel is superb if you like to stay in the hotel, it has everything you need with a good atmosphere.
Last year it was like a scene from Benidorm lots of people from the previous year so that has to be a big thumbs up.
The down side is the night time entertainment lots of repeat act's but some times a night away from all inclusive wine and beer is a good thing. If you like quite family holidays you won't be disappointed.
Food was good, not great 5* stuff but enough variety and choice to fill most stomachs!,
Location is fantastic, right on the beach which in its self is a beautiful little beach, pedlos available to hire and the snorkelling is great ,loads of fish come right into the shallow areas so kids can drop bread in to feed them! very safe and life guards always on duty.
Although Portinax is small there is all you need in the town i.e. Cash machine/Doctors surgery/Chemist/Tobbaconist/Spar type shop etc.
Staff were friendly and attentive and my kids are 11 and 8 yrs and were made up with the fantastic entertainment team, Pool, Darts, Beach footy and this weird board game that was played every day for both the kids then the adults (great way to get to know fellow residents) Night time entertainment is the usual stuff, great for kids , we never seen are 2 from 8pm Mini disco till the acts had finished at 11pm! Bonus.
Pool area is cramped and to get a bed by pool you had to get up at 6am and place a towel on it! So we used to go to the water park a hop across the beach away that opened at 11am and found we always got 3 or 4 beds together with a parasol if we got to the gates for 10.45am,as this is attached to the hotel your wrist band gets you entry and your All inclusive status remains at the pool bar , although selection is limited at this small bar beer/coke/fanta/lollys/ice cream only which was a bit of a disappointment after being used to the normal bar in the hotel.
The slides were great, yes only four of them but kept us happy for ten days! Must say that the comments about steps everywhere are true but don’t let this put you off as it isn’t as bad as some people make out! We would definitely return to El greco and hope to book for next year pretty soon. All in all a fantastic family friendly hotel.
I would say that we went at the end of half term and the hotel was very busy for those few days. During the following week, it was very quiet but perfect. Probably during the peak season, the hotel may be too busy and noisy for some.
Travel operator: On the Beach
Travel operator: Thomas Cook
We stayed, as always, with children all inclusive. The food was second to none, cleanliness was fantastic. Location was superb ( if you want a peaceful holiday ). Hotel staff were fantastic (the manager is a great fella).
So here goes the downside`s, the steps are a nightmare! Entertainment wasn’t great, they could do with a bit more. Though the kids club is awesome though.
Would I visit again? Silly question, yes of course I would visit again.
The hotel was lovely and very clean,the pool area could have been larger however it did not spoil our holiday and we spent a couple of nice days arount the pool.The rooms where sufficient and met all our needs.the lifts where small and you did have to wait a while to get it,however this was only a issue for us as we had a buggy and as this hotel is extremley pushchair and wheelchair unfreindly,there could have been more sufficient lifts.
this hotel is surrounded by steps and although this did not spoil our holiday,it was very tiring with a pushcair as you couldnt go anywhere(not even down to the pool witought having to tackle 2-3 flights of stairs.
There where a couple of things that really let this hotel down for us:-
The ALL INCLUSIVE title was more like a full board.We where very dissapointed with the all inclusive.there is no snack bar etc and all food has to be eaten in the dining area meaning that you had to get all dried(no swimwear allowed in the dining hall),dressed,then struggle up the stairs to the dining room.there where set out dining times ,breakfast,lunch and dinner.there was also an hour in the morning and an hour in the afternoon where you could go to dining room for snack,however this was a complete joke as it was left overs from breakfast and lunch (small amount of leftovers).1 tray of ham and 1 of cheese and bread.That was every day at each snack.No food was allowed out of the dining area and i saw thechasing people on a couple of occassions that had taken a packet of biscuits out to there child.We found our children did not want to leave the pool area to go to the dining hall for snack/lunch so they where going withought.we asked if we could take a sandwich out to them but we where told NO.
The ice cream is in very small tubs and there was 2 flavours of basic ice lollies.The only thing good about this all inclusive was the drinks,you could get a drink up untill 11 however they are served in very small plastic cups so you would need to get 4 beers to equall a pint!.
This hotel seemed to be a hotspot for german guests which we found to be very rude and pushed infront of us etc.Our child was crying on a couple of occassions and the stares of utter disgust made us feel very self concious,and believe me they where stares which they made no effort of being discreet
All in all we ad a really good holiday however we wouldnt return as we have seen all that portinax has to offer,it was stunning but little to do so you could get fed up easily.Also the all inclusive was a big let down and you can get much better AI deals for your money.
Im sure you will enjoy your time at te elgreco x
Travel operator: THOMSONS
Travel operator: TUI
Travel operator: thompson
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