Image of Grupotel Alcudia Suites Apartments

Grupotel Alcudia Suites Apartments

12 of 52 hotels in Alcudia

4 out of 5 from 29 reviews
3 stars
C/ Else Hetzel, s/n, 07458 Puerto de Alcudia. Mallorca, Spain

29 Reviews

Traveller Rating

  • Excellent
    19
  • Very Good
    2
  • Good
    3
  • Average
    1
  • Poor
    1

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Sanders
18 years 8 months ago
We booked this holiday in June 2004 and was looking forward to it immensely. What can I say, we was not disappointed.

I was a little concerned when I found out that we were staying just outside Alcudia in an area called Playa de Muro but it was actually a superb location. The hotel was based just a couple of minutes walk from the beach which has beautiful white sand and a breathtaking view of mountains. What more could you ask for!

The hotel was clean, and the staff extremely friendly and helpful. The rooms were cleaned five times a week.

The food at the hotel was excellent. The breakfast was 5 euros per adult and 3 per child with a huge selection for all nationalities. Lunch again was excellent with a massive choice and very reasonable prices. We didn't eat dinner at the hotel because we found an excellent restaurant called Yolanda which sold the most delicious food at excellent prices. If you fancy going there you come out of the hotel and turn left at the main road and Yolanda is the first turning on the right. It is situated right on the beach again with a stunning view (just past The Swan Restaurant and Bar) and would definitely recommend Steak Diana.

The transfer from the hotel was actually quite quick, it took about 1 hr and 15 mins and we were in our hotel room.

Would definitely go back to Alcudia although perhaps not to the same hotel. As I say it was excellent and good value for money however we did feel that the pictures in the brochure made the hotel, rooms and pool area look much bigger than they actually were.

The hotel has two buildings, the main one which did sometimes get quite noisy with parents letting their kids run up and down the hallways until the early hours (thank god for air conditioning because most of the time we didn't hear them) and there is a quieter building which some people we met were staying in and they said that the rooms were very quite and were slightly bigger.

Would definitely recommend this hotel to anyone.
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Travel operator: Portland Direct

Recommended
Laura
18 years 8 months ago
We stayed in the Alcudia Suites from the 25th of July to the 8th of August. Having been to Alcudia many times before we knew what to expect but we chose the Alcudia suites as we couldn't get into another Hotel we would have liked to have revisited.

First impressions of the hotel are brilliant because of the well designed and contemporary reception. But, The lifts would often break down and my relatives often got stuck in the lift just going up and down for 5 minutes. The rooms are fine but as we had to have 3 rooms we could notice the faults in each. The kitchen was missing appliances so only 2 rooms had kettles, only one of us had bread knives and so on...

The worst thing about staying at Alcduia suites was the maid service!. It was the worst we have ever had and we have been to other Thomson hotels before. They did not make beds they left the sheets on top of the bed for you to make, they left the room dirty leaving it for us which you do not want to do on your holiday. The only 'service' they provided was changing the bin and changing the towels.

The best aspect of this holiday for me was the staff at the hotel they were absolutely lovely, It was a shame to leave. The hotels restaurant is wonderful and we eat there on many occasions. It made things a lot easier if we didn't want to walk far and we could have a decent meal on site.

The pool was overcrowded with inflatables which did not make it an enjoyable experience competing with inflatables and dozens of children. They even left inflatables in the pool after they Had finished with them, which i found rude. Also, this has been said before but there was no mid way stage in the pool it's either really deep or the kids pool. Most days we made our way to the beach.

Overall this Hotel would be brilliant if it wasn't for the maid service.
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Travel operator: Thomson / Just

Recommended
Carole
18 years 9 months ago
This was our first trip abroad with our three year old twins and as soon as we arrived at the hotel, we were impressed by the pool and entrance to the hotel.

The pool wasn't overcrowded and was cleaned daily it was perfect for the kids to play in and very safe, not being very deep.

We had lunch at the hotel on numerous occasions and the food was always good and value for money. The best place that we found to eat was Smiths we couldn't fault his lovely meals.

The beach was perfect and only knee deep it wasn't overcrowded and was really clean.

We would definitely visit this hotel again, an ideal family holiday hotel.
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Travel operator: Thomson

Recommended
18 years 10 months ago
We stayed in the Alcudia suite apartments for one week.

We were impressed with the hotel as soon as we entered the reception area as we were taken aback by the sheer cleanliness of the hotel and the general atmosphere.

Our room looked out over the pool area on the second floor, we were concerned prior to our arrival about being allocated a room with a balcony as we were travelling with two three year olds but our fears were put aside when we saw the height of the balcony wall plus glazed railing.

The rooms were very well equipped with plenty storage space.

The kitchen was fully equipped also and the apartment was fully air conditioned. There was satellite television and twice daily there was advd channel that played children
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Travel operator: portland direct

Recommended
Jones
18 years 10 months ago
We were very impressed with the cleanliness and overall standard of the accommodation of this hotel. The apartments were clean, spacious and modern. Maid service five times a week.

My only gripe would be that the kitchen cupboards were a bit high to reach things at the back. The staff were very friendly, especially to the children. Food in the poolside snack bar was very reasonably priced and service good.

Location of hotel in a quieter area of Alcudia, Playa de Muro. Our kids loved the nightly kids disco although we did tire of the same songs night after night, they didn't and we had to buy the CD to have our own mini-disco back home.

Hotel run free kids club is run morning and afternoon giving mum and dad time alone to lounge by the pool! Would definetly visit Alcudia Suite again.
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Travel operator: Portland

Recommended
19 years 5 months ago
What can I say about the apartments? Only excellent very clean, staff very friendly location was ok plenty to do.

Entertainment was good, professional acts on three times a week very good kids entertainment every day+night and a barby on wed on the patio only 6 euro which was good value.

Excellent thompsons rep on site every morn and again at teatime.
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Travel operator: thompsons

Recommended
Pippa And Eric Sims
19 years 5 months ago
This hotel is clean, friendly and well located for the local ammenities but it is basic. The staff were all friendly and very helpful.

We didn't eat at the hotel very often because there are lots of good bars and restaurants in the area, but when we did eat there, the food was good and reasonably priced.

The rooms were clean and pretty well equipped but I have to say the beds could have been a bit comfier.

The evening entertainment was very good, we didn't go every night but when we did, we enjoyed ourselves. Although we didn't take our 12 year old daughter with us this time, I would have no hesitation in taking her. The entertainers were brilliant with the children and there appeared to be lots for them to do.

We liked the location because it was close to shops, bars, restaurants and the beach. All in all, we had a very good holiday and would stay there again.
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Travel operator: Thomson

Recommended
Ade Mansfield
19 years 5 months ago
We stayed at the Alcudia suites apartments for seven nights, and couldn
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Travel operator: thompson

Recommended
Simon
19 years 6 months ago
Just got back from a weeks break in Alcudia Suites,first of all i booked everything independantly,flight,hotel etc,so this worked out much cheaper than a package deal,in fact it was a bargain!!!!
I cannot say enough about this hotel,all the standards were tremendous,from cleanliness to the room sizes,mine was very spacious.The added bonus of Air Condition,SAT TV,and a very adequate kitchen(microwave,toaster,kettle)made the stay very enjoyable.
The beach is across the road,and don`t be put off by reports saying its busy,it ain`t, and there is a signal controlled crossing right outside hotel.

Shops and supermarkets are all nearby,but go to the one towards Pt Alcudia,Eroski its called,much cheaper.

Didn`t sample any of the entertainmnet at night,but sounded ok for kids,different theme every night.

I would definatly stay there again and also ask for the same room again when booking,which idid this time and all was acknolegded.I recommend room 405.
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Travel operator: find-rooms.com

Recommended
Gordon, Sam And Boys
19 years 6 months ago
We usually stop in a hotel not far from the Alcudia Suites but we could not get in, so we tried these apartments out.

The Staff here are very very friendly and very polite, The reception staff, well my boys fell in love with the ladies on reception, but that was because they paid them some attention and gave them pictures to colour every night, and gave them a free t-shirt to wear.

The entertainment was really good, they have kid
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Travel operator: Thomson

Recommended

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