We were greeted by one man and his mini bus and arrived at a what looked like a lovely place. However, after the initial "the accomodation is ok" we discovered that this was a german compex for only germans!!
After travelling etc we were hungry and needed feeding however we were soon told that certain cafes were only available in a more formal dress and even after finding a poolside bar the staff and the food was beyond awful!!
Everything was written in German - the staff were German and we were surrounded by Germans!! I asked the catering lady for a hot dog which was disgusting and cold! She had the worst attitude I have ever encountered! She didnt like british or her job- miserable as sin.
The place was packed! My daughter then decided for a cool off in the packed pool and despite watching eagerly a horrid German kid jumped on top of her at the other side of the pool!! She couldnt get free and I was shouting at my husband who promptly dived in to rescue her. Fortunately she was ok but that was no thanks to the life guard who continued to sit and eat her luch.
The entertainment and all announcements were in German, kids club and we were treated as outsiders. So much so that after just one night and being the only english in the complex I insisted on moving.
I spent the next 7 hours sat distraught whilst waiting for a decision. We were lucky and fortunately were moved and did end up having a lovely holiday. I would like future Brits to be aware unlike me and my family, that this is a compex for Germans who like German food and want nothing more than to be around Germans.
If you want this then perhaps try a holiday to Germany!
Travel operator: Fleetway Travel
The hotel itself was ok accommodation wise but that is all. This is a hotel that is run for German tourists not British. Everything was in German. Food was German based including octopus stew and rabbit. As far as I am concerned the food was disgusting but my wife seemed to enjoy the salads and sweets. We had to eat out 4 nights out of 6, not good when you've already paid for all inclusive.
Our studio apartment was ok but was only cleaned twice instead of the 5 times a week that the rep informed us that it would be. We complained to reception and they gave us clean towels and magically we did have a visit the next day from the cleaners.
All entertainment was in German including the kids club which refused to allow my 7yr old daughter access to because they only spoke German, due to only having German children, although they could speak English, they still refused to do so. We also had to go out each evening for English speaking entertainment, again having to pay elsewhere for drinks after already paying all-inc. When we complained to our Seguro rep and the hotel we found they were not interested in our complaints at all, we were the minority so they weren't going to change anything.
As far as we are concerned we should not have been placed in this hotel by Seguro, they obviously knew it was German based.
The hotel is in Cala Egos, not Cala D'or as advertised. Cala Egos is at least 10 minutes from Cala D'or in a taxi. This is a small resort with only around a dozen bars and restaurants in the vicinity.
We would strongly advise that this hotel is not suitable for UK visitors, especially those with children looking for entertainment. We would never return to this hotel or recommend it in anyway.
Travel operator: Seguro
The hotel seems to be in two parts, the newer apartments were around the pool & entertainment area. We were in the older, more traditional apartments in a separate, quieter part of the hotel, set in a more Spanish setting of gardens, palm trees and winding paths.
Although we were All Incusive our apartment had a fully equipped kitchen with gas cooker fridge freezer & plenty of pots & pans. We had two spacious bedrooms with a decent sized lounge, but the TV could only receive CCB news, the rest of the channels were German or Spanish. The apartment was a more traditional Spanish type but clean & comfortable with a beautiful well kept garden, with sun loungers table & chairs. There was also a brick built in barbecue.
The food was more of a Spanish/German cuisine but very tasty & well presented with plenty of choice. There was a lot of pork and fish cooked various ways but tasty. One day we had the most beautiful beef stew for lunch then the evening meal was roast beef dinner yummy! Plenty of salads & pasta, the veg dishes were delicious, stuffed aubergines, saute potatoes, stuffed peppers & tomatoes. We couldn
Travel operator: diy
Rooms are large and clean
Food OK if you are German - thank goodness we are near to Supermarket in Cala Egos
Location is OK but other side of Marina from Cala D'or quite a walk in the heat-near small coves and you can use the lovely sea pool at Los Rocas
Staff - OK if you speak German or Spanish-quite rude on occasions
Will be visiting twice this year.
Best to hire a car to get around lots to see and do!!
Travel operator: NONE
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