38 Reviews
Traveller Rating
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Excellent11
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Very Good14
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Good10
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Average2
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
17 years 11 months ago
Food was good and well cooked.
Location on a hill with beach down steep steps/entertainment poor.
Manager very nice man and very helpful.
Now to complaints we arrived at 5pm at hotel to be unable to enter hotel up steps as 20 lads were sat on steps drinking beer and swearing, not a good omen. Our room was over pool, on getting to room we opened patio doors to be met with swearing and fighting round pool below.
When we came in at night noise kept us awake till 2-30 with mobs of drunken lads running up and down corridors.
We were woken again at 4-45am by a party next door turned radio on full blast. Next day saw manager for a move, but told everywhere was full. He said gangs of lads are on 4 day breaks all the time there. Same all week.
A hotel from hell with groups of drunken louts running around all day and night. On last night a mob of 15 lads were fighting security at 2-45am, police was in hotel when we left next day.
Never again
Location on a hill with beach down steep steps/entertainment poor.
Manager very nice man and very helpful.
Now to complaints we arrived at 5pm at hotel to be unable to enter hotel up steps as 20 lads were sat on steps drinking beer and swearing, not a good omen. Our room was over pool, on getting to room we opened patio doors to be met with swearing and fighting round pool below.
When we came in at night noise kept us awake till 2-30 with mobs of drunken lads running up and down corridors.
We were woken again at 4-45am by a party next door turned radio on full blast. Next day saw manager for a move, but told everywhere was full. He said gangs of lads are on 4 day breaks all the time there. Same all week.
A hotel from hell with groups of drunken louts running around all day and night. On last night a mob of 15 lads were fighting security at 2-45am, police was in hotel when we left next day.
Never again
Travel operator: BOOKABLE HOLIDAYS
17 years 11 months ago
Just got back on Saturday 27th May.
Hotel was clean, staff worked hard, food was good - now to complaints.
We were getting in between 3am and 5am making no noise, but other gangs of stag and hen do's were all shouting all night then the maid would knock on your door from 8-45am until she eventually got you out of bed. I went on holiday to be able to get out of bed when I wanted as I work at 6am every day and wanted a rest but couldn't get one. We told management but nothing was done, then patio window wouldn't lock and we were on first floor, at 6-30am a lad was locked out of his room and entered our room through the patio, (I thought he came 2 kill us) he did say sorry and he had got wrong room.
Entertainment was very poor I think it was because it was all inclusive and they didn't need to entertain you because you were going to stay until 12am when it finished. We were there 7 nights had only enjoyed 2 nights entertainment and that was from 10pm when it mainly started.
From the Thursday it was full of French which we didn't mind until there was queues at the bar and they all started to push in, causing problems within other quests
then there was no information given. We never found out until our last day we could use the hotel next door which had a much bigger and quieter pool area.
Hotel was clean, staff worked hard, food was good - now to complaints.
We were getting in between 3am and 5am making no noise, but other gangs of stag and hen do's were all shouting all night then the maid would knock on your door from 8-45am until she eventually got you out of bed. I went on holiday to be able to get out of bed when I wanted as I work at 6am every day and wanted a rest but couldn't get one. We told management but nothing was done, then patio window wouldn't lock and we were on first floor, at 6-30am a lad was locked out of his room and entered our room through the patio, (I thought he came 2 kill us) he did say sorry and he had got wrong room.
Entertainment was very poor I think it was because it was all inclusive and they didn't need to entertain you because you were going to stay until 12am when it finished. We were there 7 nights had only enjoyed 2 nights entertainment and that was from 10pm when it mainly started.
From the Thursday it was full of French which we didn't mind until there was queues at the bar and they all started to push in, causing problems within other quests
then there was no information given. We never found out until our last day we could use the hotel next door which had a much bigger and quieter pool area.
Travel operator: www.xl.com
Recommended
17 years 11 months ago
Returned to this hotel only to find it was now totally unsuitable for families with young children. The hotel and staff were fine but due to the behaviour of large groups of some guests it was impossible for us to enjoy our holiday.
The pool side was an area for drunken behaviour rendering it unsafe and unsuitable for children. Nightimes were horrendous at 2am onwards with large groups fighting in the corridors and our room door kicked with people trying to get in leaving my children terrified and shaking in their beds.
Entertainment was poor but that was the least of our problems.
I will not be visiting the hotel again, this is the first complaint I
The pool side was an area for drunken behaviour rendering it unsafe and unsuitable for children. Nightimes were horrendous at 2am onwards with large groups fighting in the corridors and our room door kicked with people trying to get in leaving my children terrified and shaking in their beds.
Entertainment was poor but that was the least of our problems.
I will not be visiting the hotel again, this is the first complaint I
Travel operator: thomas cook
17 years 11 months ago
This was our second year at this hotel and it will be our last.
It is over run with stag and hen parties and unsuitable for families. The language at the poolside was terrible and not for your childrens ears. I would not recommend this hotel for families.
Thomas Cook still says its a family hotel but the manager told us this is a fun hotel. Food was terrible this year, was always cold and not enough choice for my kids.
It is over run with stag and hen parties and unsuitable for families. The language at the poolside was terrible and not for your childrens ears. I would not recommend this hotel for families.
Thomas Cook still says its a family hotel but the manager told us this is a fun hotel. Food was terrible this year, was always cold and not enough choice for my kids.
Travel operator: thomas cook
18 years 7 months ago
The hotel cleanliness you could not fault, the only problem was the room, balcony door would not close, TV did not work, table and wardrobe nearly ready to collapse. However, don't worry informed reception and within 2 hours it was all fixed.
We have looked at some of the reviews about the food and were worried, but rest assured you could not fault the food at all and the restaurant manager was so helpful it was brilliant, so much choice to choose from. Don't forget you
We have looked at some of the reviews about the food and were worried, but rest assured you could not fault the food at all and the restaurant manager was so helpful it was brilliant, so much choice to choose from. Don't forget you
Travel operator: cosmos
Recommended
18 years 8 months ago
I would definitely come back to this hotel as it was brilliant.
When we came to this hotel we thought there was no air conditioning and when we got to reception and they told us they had it we were made up.
The hotel was very clean, food was brilliant so much choice and kids choice of food.
The pool was abit small but still very good.
The entertainment was excellent in the day as the entertainment staff would always come around doing activities troughout the day. The night time entertainment was good for kids but only some nights were good for adults but it was still good, the entertainment team still kept my two teenage daughters going.
The staff worked very hard.
The drinks were also good as you could go up anytime betewwn 10.00 am till midnight to get something to drink they had every drink i could think of.
The staff were so friendly and helpful.
I would definitely come back to this hotel as it was the best holiday we have ever had.
When we came to this hotel we thought there was no air conditioning and when we got to reception and they told us they had it we were made up.
The hotel was very clean, food was brilliant so much choice and kids choice of food.
The pool was abit small but still very good.
The entertainment was excellent in the day as the entertainment staff would always come around doing activities troughout the day. The night time entertainment was good for kids but only some nights were good for adults but it was still good, the entertainment team still kept my two teenage daughters going.
The staff worked very hard.
The drinks were also good as you could go up anytime betewwn 10.00 am till midnight to get something to drink they had every drink i could think of.
The staff were so friendly and helpful.
I would definitely come back to this hotel as it was the best holiday we have ever had.
Travel operator: thomas cook
Recommended
18 years 8 months ago
An excellent hotel with a full entertainment programm for kids and adults. The food was varied and excellent. The pool was small but the sister hotels pools can also be used. Only issue was unrealiable lifts and a room with slightly dodgy air conditions. The staff were all friendly and professional.
Would visit again.
Would visit again.
Travel operator: Sunset
Recommended
18 years 9 months ago
From the moment we arrived at the marina barracuda we were impressed with the hotel everyone from reception to chambermaids were so friendly. The bar staff worked long hours but always had a friendly welcome for everyone.
The rooms were cleaned daily with fresh towels. This is the best all inclusive we have been to out of the full two weeks we stayed there wasn't a bad meal, always something we liked good choice.
The only drawback was the nighttime entertainment not up to much but were good with the children during the day our holiday rep was called Ryan he does a great job at looking after the holidaymakers he is so helpful and friendly.
Would definetly return next year.
The rooms were cleaned daily with fresh towels. This is the best all inclusive we have been to out of the full two weeks we stayed there wasn't a bad meal, always something we liked good choice.
The only drawback was the nighttime entertainment not up to much but were good with the children during the day our holiday rep was called Ryan he does a great job at looking after the holidaymakers he is so helpful and friendly.
Would definetly return next year.
Travel operator: thomas cook
Recommended
18 years 10 months ago
I've stayed in this hotel before and loved the hotel and felt the same again this time.
Staff are always great and would do anything for you. They were always game to join in with for adults and kids.
Entertainment staff are full of fun and it was nice to see some of the team were the same as last year. Our rep was great too and Ryan would have done anything for any holiday maker.
The only bad point was stag and hen parties and hope they will not be there when we return to the hotel.
We will be returning in October 2005.
Staff are always great and would do anything for you. They were always game to join in with for adults and kids.
Entertainment staff are full of fun and it was nice to see some of the team were the same as last year. Our rep was great too and Ryan would have done anything for any holiday maker.
The only bad point was stag and hen parties and hope they will not be there when we return to the hotel.
We will be returning in October 2005.
Travel operator: thomas cook
Recommended
18 years 10 months ago
Worst hotel we have been to. We never go on holiday unless we have airconditioning as we like a cool room to sleep in but we were told this one did have it. We were offered a fan which I did not accept, the corridors to the rooms were like something from cell block H.
One night was enough and we were moved next door, and what a diffrence we could not fault it. A week later the guests from the Barracuda had enough as the temperature was 34 centigrade, and the airconditioning was turned on.
I can't believe the good reviews this hotel recieved, it's ok if you are aged 18 to thirty or just looking for something basic.
We won't be back.
One night was enough and we were moved next door, and what a diffrence we could not fault it. A week later the guests from the Barracuda had enough as the temperature was 34 centigrade, and the airconditioning was turned on.
I can't believe the good reviews this hotel recieved, it's ok if you are aged 18 to thirty or just looking for something basic.
We won't be back.
Travel operator: World Direct
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