Image of Sol Guadalupe Hotel

Sol Guadalupe Hotel

3 of 31 hotels in Magaluf

4 out of 5 from 39 reviews
3 stars
Gran Via de Porrasa, 07182 Calvià, Spain

39 Reviews

Traveller Rating

  • Excellent
    21
  • Very Good
    12
  • Good
    4
  • Average
    2
  • Poor
    0

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
17 years 9 months ago
We had requested adjoining rooms, pool view and low floor and were delighted to be given 403 & 402 ( out of 9 floors) Rooms had lovely view of pool and to the right the hills.

Rooms had an extra bed in each which admittedly limited space but were very well maintained with daily towel change and cleaning. Each room had a tv with BBc1, BBC2 & Sky New and BBC World along with air con and a ceiling fan. Room safes were old key type and cost 2euros per day plus deposit. Car parking was also 2euros a day and fridges cost 30e per week.

Restaurant was the best I have ever seen. Two soups daily, bread baked in restaurant and varied salad choices. Girls were happy with Italian section with fresh pizza and pasta. Waiters and waitresses were very friendly and provided drink service to table - 50cl water 1.40e and beer 1.85e.

Reception was well maintained and security guards were visiable on a couple of occasions. Pool area was well maintained but it was difficult to get a sunbed withour being by the pool for 8.30.

Hotel accepts hen and stag parties and they arrived Fridays onwards. (Not too much noise)

Girls only used Kids club a couple of times but enjoyed face painting and t shirt printing.

Witnessed a brilliant Flamenco show one night but didn't stay in at night.
Cleanliness:
Service:
Location:
Entertainment:

Travel operator: Thomas Cook

Recommended
Paul
17 years 11 months ago
We stayed here by chance as the hotel we were originally staying was fully booked due to the fact our trip organiser didnt book enough rooms.

Well we were not dissapointed we got the good end of the deal. Lovely and clean, excellent maid service, plenty to do if thats what you wanted.

The food was the best i have ever had in a hotel, you could not fault, it and plenty of choice to. The only drawback is the walls are very thin {our neighbours had to move because of my snoring}and the corridors are tiled so you can hear every high heel, suitcase wheel and maids trolley. otherwise a great hotel, can well recomend it if you take some ear plugs.

I would visit this hotel again.
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: own

Recommended
Elaine Cragg
17 years 11 months ago
When we booked on the internet we asked for lower floor rooms as I cannot go in lifts due to being claustrophobic. When we arrived at about 10pm we found we were given rooms on the 5th floor. The man on reception was very nice when we asked to be moved but said he'd change us the next morning as it was a bit late. Our rooms had a lovely pool view but they changed us to rooms on the second floor with a view of the car park. Not very nice. They said they didnt have any others but I didn't understand why when half the hotel was empty. It all became clear when three days later 1800 new guests arrived, so I guess the rooms had been prepared for them and that's why they wouldn't let us have them. They were a huge group of Spanish parents and their sons who had come for a football tournament. The hotel let all of these guest book in from 7am onwards. The noise was unbearable and woke everybody up but when we complained to reception they didn't really want to know. We thought you weren't allowed to book in until after 10am.

The rooms were very clean and the maid came every day though the bath and sink were never cleaned. The walls are very very thin and you can even hear what the people in the next room were saying especially if you were in the bathroom. I could hear my brother-in-law snoring two rooms away!

A word of caution, the hotel reception gave two new guests a swipe card for my sister-in-law's room by mistake. I don't know if they'd forgotten that we'd moved rooms but she got the shock of her life when two strangers walked in at 7.30am while she and her husband were still in bed.

On our last day the maids were literally outside our rooms waiting for us to leave. We had to be out by 12 o'clock but they were there before 10.30 and we felt as if we were being rushed.

The food in the hotel was excellent with plenty of choice. The only fault we had was that if you wanted water with your evening meal you had to buy it and it wasn't cheap. We never had to queue for meals but this was probably because the hotel wasn't really full. Don't know what it would be like in peak season.

The location of the hotel is very good. The shops are just around the corner and the beach not far. It wasn't noisy when we were there but this again could be because we went before the peak season. Just around the corner from the hotel, down one of the side streets we found a lovely chinese restaurant. The food is really tasty and they do a lunchtime special for 3.50 euros. It's well worth trying.

Hello to Laurena, one of the hotel reps. We had a really good laugh with her and joined in a lot of the hotel games which she organised. It became somewhat of a competition between us to see who could win the most certificates. She's really lovely.

Windsors bar which isn't far from the hotel is good fun. The lads who run it are funny and full of fun. As long as you are drinking, they will stay open.

All in all we had a brilliant holiday and apart from my little complaints, I would still probably stay at this hotel again.
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: Booked flight and hotel via internet

Recommended
Ann McKay
18 years 5 months ago
Stayed in the Sol Guadalupe for 1 week was allocated a room at the back of the hotel when asked for a change was told the hotel was full.

Would not advise anyone to take a room there in the morning bikers revved up they have a sort of garage there, the noise of a generator goes on all day, what a drone, unless you are going out early for all day it would give you a headache.

Did not find the staff friendly, but the maids were.

The food was good.

The walls seem very thin could follow next doors conversation, would not visit this hotel again.
Cleanliness:
Service:
Location:
Entertainment:

Travel operator: globespan

18 years 7 months ago
Just returned from the Sol Guadalupe.

Safe hire is 15E per week (traditional key style).
Fridge hire is 30E per week.

Good points:

Room size, cleanliness and decor was very good. I would say equivalent to some 4* hotels I have stayed in. The air conditioning was fab, with both an air con unit and a ceiling fan. Got the room nice and cold.

Internet use available downstairs for 2E for 30 minutes, 3E for an hour.

Hotel near to the waterparks, took us about 10 mins to get there when we walked.

A good selection of food, but did get repetitive. I was glad I was not there for a fortnight.

Bad points:

We asked to be charged in Euros for our stay and confirmed this several times, but were charged in
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: Independent

Steph
18 years 7 months ago
I am 18 years old and visited the Sol Guadalpe with a group of mates in August of last year, all I can say to most of the people complaining on these reviews is that you are staying in MAGALUF what do you all expect with noise/groups etc.

I honestly dont know how you can all complain because Magaluf is one of the livliest young places in the world and obviously you were aware of this when booking your holiday so if you dont like it I suggest cyprus etc.
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: Thomson

Recommended
Robert
18 years 8 months ago
Has been a lovely family hotel in the past but is now catering for stag & hen party's which due to the foul language, rowdiness and drunks do not mix well with a family holiday.

The hotel is clean and the rooms are lovely but the walls are like paper and god help you if you get noisy groups next door.

The hotel has had certain rules at one stage [no diving into pool, long trousers for dinner, no reserving sunbeds, etc] but these are now totally ignored.

The food was good if not a bit repetitive [fish ,veal & pork].

The location though in a slightly quieter area was still very noisy all night but the double glazing kept the worst of it out.

Hotels entertainment performed by the staff was diabolical to say the least and the occasional pro.show wasn't much better.

Been, done it, wouldn't go back.
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: globespan

Liz Pagan
18 years 8 months ago
We spent a fabulous 2 weeks at this hotel.

There is plenty to keep you occupied during the day if you want to get involved, the entertainment staff were great, not to pushy.

The hotel was very well run, there seemed to be staff everywhere, the cleanliness was first class, they even had a guy cleaning the pool daily. The only thing that was annoying sometimes was being chased from the sunbeds at 6 pm, this was because the shows where all held outside and the staff had to rearrange the chairs/tables for the evening. There is a solarium that you could use till 7 pm.

The food was excellent, always a great variety to please all ages and nationalities, plus I never had to stand in a "Hi de Hi" type Q, very efficient service.

The location of this hotel is good because your not in the middle of the strip (or noise) but only a short stroll away if the mood takes you.

Mano's across the street is good for families, the square behind BCM also has live shows most nights, check out the girls dancing on the tables my 9 year old son loved them!!!!

The water parks (Great Western & Aqua land) are 10 mins walk from the hotel (turn right at the hotel main entrance)kids can get free entrance (when accompanied by an adult) with a voucher found inside MacDonald's Happy meals, save yourself 12 euros. We had a ball, didn't try the " Beast" to much for me try it if your mad enough.

Entertainment was varied, with professional shows & participation games with the entertainment staff, they were all nice people, Hi to Laurann, Andreas 1 & 2, thanks.

I look forward to visiting a Sol Hotel again soon.
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: glopespan

Recommended
M
18 years 8 months ago
I stayed in the last week of July in Sol Guadalupe with my partner. This is a 3 star hotel and overall lives up to the Sol Melia standards, so it compares with some 4-star independent hotels. It was built in the 70
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: Soltour

Recommended
18 years 9 months ago
Excellent hotel, rooms cleaned every day pool area was immaculate never seen so many hotel staff cleaning a pool area in all my times of going abroad.

There was always a lifeguard on duty. Never had a problem getting a sunbed but if you came down after 9am you would have struggled to get one.

The hotel entertainment staff were brilliant some of the best I've seen (thanks Laurena,raquel,maria and andreas for a fab time).

The mini club for the kids was fantastic hardly ever saw them Thanks to fransisco for that!!

Food was really lovely fresh and always hot never had to queue no matter what time we went down to eat.

Rooms were a bit on the the small side but you are only sleeping in them and the air con and ceiling fan were very welcome (weather was really hot).

Towels changed every day and bed linen twice a week maids were really friendly.

Only problems were too many stag and hen parties in the hotel but if they got to rowdy hotel security sorted them out,but what can you expect when you are in Magaluf.

All in all had a brill time and would def go back.
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: Direct holidays

Recommended

Ask a Question

Got a question? Ask our community of over 1.5 million users.

Post your question

Book Your Stay

Looking to stay here? You can check the accommodation availability and get the best prices using the link below:

Holiday Truths Forum
Holiday Truths Forum

Get the best deals!

from our cruise, ski and holiday partners

You can change your email preferences at any time.

Yes, I want to save money by receiving personalised travel emails with awesome deals from Holiday Truths group companies which are hotholidays.co.uk,getrcuising.co.uk and getskiing.co.uk. By subscribing I agree to the Privacy Policy

No, thank you.