85 Reviews
Traveller Rating
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Excellent32
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Very Good37
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Good14
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Average2
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
17 years 9 months ago
We found half board basis to be excellent for the kids.
There was always something on the menu that was both healthy and suitable for the kids to eat while also being very tasty for the adults. I always found there to be a good variety which was well cooked.
I found the hotel to be very clean with the maid service being very efficient and friendly.
Yes there is a bit of a hill, but certainly nothing that put us off going out, even with the pram.The location of the hotel I thought was perfect - in an immediately quiet area but within very easy reach to a lively area if wanted.
I found the Thomson rep staff and in particular the kids zone staff to be excellent. They showed night after night to be really enthusiastic for their work.
There was always something on the menu that was both healthy and suitable for the kids to eat while also being very tasty for the adults. I always found there to be a good variety which was well cooked.
I found the hotel to be very clean with the maid service being very efficient and friendly.
Yes there is a bit of a hill, but certainly nothing that put us off going out, even with the pram.The location of the hotel I thought was perfect - in an immediately quiet area but within very easy reach to a lively area if wanted.
I found the Thomson rep staff and in particular the kids zone staff to be excellent. They showed night after night to be really enthusiastic for their work.
Travel operator: Thomson
Recommended
17 years 9 months ago
We found the hotel over all very clean and all the staff very friendly.
Food in restaurant was OK something for everyone but the snack bar seemed a bit on the expensive side. Drinks in the hotel also on the expensive side so we got our own drinks and kept them in the fridge in our room.
The location of the hotel was good as it is in the middle of Magaluf and Palma Nova. A previous report said about a slight hill, slight is not a word we would use. We named in Cardiac Hill. It was a nightmare after 2 weeks, especially in the day time with a buggy. Be prepared.
Kid
Food in restaurant was OK something for everyone but the snack bar seemed a bit on the expensive side. Drinks in the hotel also on the expensive side so we got our own drinks and kept them in the fridge in our room.
The location of the hotel was good as it is in the middle of Magaluf and Palma Nova. A previous report said about a slight hill, slight is not a word we would use. We named in Cardiac Hill. It was a nightmare after 2 weeks, especially in the day time with a buggy. Be prepared.
Kid
Travel operator: Portland/Thompson
17 years 10 months ago
The highlight our holiday was getting up and watching the 'Benny Hill' style sunbed race every morning at 8.00 when the doors were opened, never seen anything like it ! (very sad)
Big enough room, clean.
Food bland and too 'British', we prefer to sample a bit of Spain when in Spain.
Staff either went at snails pace to clear tables or didnt bother at all.
Thomson reps for kids etc were A1 (as always)
Hill can get a bit wearing after 5-6 days
Good hotel for kids and families, though if you have a pram the hill may become a pain.
Big enough room, clean.
Food bland and too 'British', we prefer to sample a bit of Spain when in Spain.
Staff either went at snails pace to clear tables or didnt bother at all.
Thomson reps for kids etc were A1 (as always)
Hill can get a bit wearing after 5-6 days
Good hotel for kids and families, though if you have a pram the hill may become a pain.
Travel operator: Portland
17 years 10 months ago
In good position for beach and in quiet area, although the hill did seemed to get steeper toward the 10th day! Could hear every bit of the conversation next door as walls very thin, got a bit draining after hearing a granny shouting at Reece for 14 nights at 12 o clock and then the were up at 6 again!
Room was clean & covers changed every couple of days. Hotel food not up too much unless you
Room was clean & covers changed every couple of days. Hotel food not up too much unless you
Travel operator: thomson
17 years 10 months ago
We stayed at the Torrenova Marina in Palma Nova/magaluf after booking 2 weeks before as a late deal. We found this hotel to be excellent in every way,clean,good food,friendly approachable staff and excellent entertainment especially for the kids, although we didn't have any with us!
Can't really comment on the adult entertainment at night as we went out into town about 9pm although there was always boards up to let you know.
We are 2- 40+ and never went out to the pool until about 10am, and although the area was full we always got sunbeds. E vidently people did queue from early on but this was for the prime positions around the kids pool etc.
We would certainly revisit this hotel.
Can't really comment on the adult entertainment at night as we went out into town about 9pm although there was always boards up to let you know.
We are 2- 40+ and never went out to the pool until about 10am, and although the area was full we always got sunbeds. E vidently people did queue from early on but this was for the prime positions around the kids pool etc.
We would certainly revisit this hotel.
Travel operator: thomson
Recommended
18 years 7 months ago
Having stayed in Marina Hotels before I new their standards are very high and wasn't disappointed by te Torrenova.
The Hotel was spotless in all areas.
Food was excellent, you won't get a better breakfast, and evening meal always had a good selection - something for everyone.
Even the poolside bar snacks are excellent value for money. The hotel bar is bit on the pricey side but the staff are very friendly and not tight with the measures.
The hotel is in a quiet part of Palma Nova away from the bustle and the hill isn't that bad.
The pool area gets a bit busy during day (some of the activities encroach on your space when you try and relax and get a bit of sun).
The fact that the pool doesn't open till 8.30, I think is a good idea and stops people getting up in the early hours to claim thier sunbeds and then go back to bed.
There isn't a need to queue - there's plenty of beds to go round.
The entertainment was your usual fayre, only problem is when they have it inside, there isn't enough room and its hot and stuffy.
The Thompsons entertainment team and Marina's own team were all great and very friendly - not pushy if you just wanted to relax.
Overall an excellent family hotel - highly recommended.
The Hotel was spotless in all areas.
Food was excellent, you won't get a better breakfast, and evening meal always had a good selection - something for everyone.
Even the poolside bar snacks are excellent value for money. The hotel bar is bit on the pricey side but the staff are very friendly and not tight with the measures.
The hotel is in a quiet part of Palma Nova away from the bustle and the hill isn't that bad.
The pool area gets a bit busy during day (some of the activities encroach on your space when you try and relax and get a bit of sun).
The fact that the pool doesn't open till 8.30, I think is a good idea and stops people getting up in the early hours to claim thier sunbeds and then go back to bed.
There isn't a need to queue - there's plenty of beds to go round.
The entertainment was your usual fayre, only problem is when they have it inside, there isn't enough room and its hot and stuffy.
The Thompsons entertainment team and Marina's own team were all great and very friendly - not pushy if you just wanted to relax.
Overall an excellent family hotel - highly recommended.
Travel operator: Thompsons
Recommended
18 years 7 months ago
This was our first time in a Thomson Superfamily hotel, we were not disappointed. The hotel was very clean our maid visited us for our full 14 day stay and was very friendly.
You could not get friendlier staff, even the hotel manager would make a daily visit to all parts of the hotel. Food was excellent and the drinks are no more expensive than home. The thomson reps and the marina entertainment team were very friendly and always remembered your name after your first chat.
The evening entertainment was different for the adults every night and the gala dinners in the restaurant were not repeated our whole 2 weeks everything is really well planned out to make your holiday as enjoyable as possible.
The hotel is up a hill but this helps to keep the pounds off you put on in the restaurant.
You could not get friendlier staff, even the hotel manager would make a daily visit to all parts of the hotel. Food was excellent and the drinks are no more expensive than home. The thomson reps and the marina entertainment team were very friendly and always remembered your name after your first chat.
The evening entertainment was different for the adults every night and the gala dinners in the restaurant were not repeated our whole 2 weeks everything is really well planned out to make your holiday as enjoyable as possible.
The hotel is up a hill but this helps to keep the pounds off you put on in the restaurant.
Travel operator: portland direct
Recommended
18 years 7 months ago
Fantastic holiday. Will be booking up again next year.
Staff very friendly, plenty activities going on drinks in bar expensive but didnt spoil our holiday .
The food choice for adults and kids fantstic. Bit of a steephill but you got used to it when my kids would leave the hotel, because there was too much going on for them. entertainment was good thanks to matt,hannah,sabrina,paco,alberto we also made some lovely friends see you all next year.
Price of drinks: in euros
own brand lager 2.50
worthingtons 5.00
jack danials 7.00
There is some type of entertainment for all the family.
Staff very friendly, plenty activities going on drinks in bar expensive but didnt spoil our holiday .
The food choice for adults and kids fantstic. Bit of a steephill but you got used to it when my kids would leave the hotel, because there was too much going on for them. entertainment was good thanks to matt,hannah,sabrina,paco,alberto we also made some lovely friends see you all next year.
Price of drinks: in euros
own brand lager 2.50
worthingtons 5.00
jack danials 7.00
There is some type of entertainment for all the family.
Travel operator: thompson
Recommended
18 years 7 months ago
This was our first family holiday abroad!
We took advantage of the creche which our babies (3 & 10mths) loved.
The pool was perfect for them, but sun bed space is limited. The beach is very clean and with 4 in easy walking distance you're spoilt for choice.
The range of food available would please anyones taste. It's constantly replenished and the service is very friendly.
Evening entertainment was a bit late 8:30 to 9:30 for the kids disco, but was thoroughly enjoyed. The songs maybe the same every time but my 3 yr old loved it.
On the whole the hotel was very good, only gripe was the room was not cleaned that well.
Ans on the common subjects; the hill is not that bad, the drinks are expensive (we sat on the balcony with a bottle of JD), and we would return when the kids are a little older.
We took advantage of the creche which our babies (3 & 10mths) loved.
The pool was perfect for them, but sun bed space is limited. The beach is very clean and with 4 in easy walking distance you're spoilt for choice.
The range of food available would please anyones taste. It's constantly replenished and the service is very friendly.
Evening entertainment was a bit late 8:30 to 9:30 for the kids disco, but was thoroughly enjoyed. The songs maybe the same every time but my 3 yr old loved it.
On the whole the hotel was very good, only gripe was the room was not cleaned that well.
Ans on the common subjects; the hill is not that bad, the drinks are expensive (we sat on the balcony with a bottle of JD), and we would return when the kids are a little older.
Travel operator: Thomson
Recommended
18 years 8 months ago
Ive just read the last persons report before my comments and I'm sorry but I can't believe we have been to the hotel.
Thompson staff and marina staff were great
Kids clubs did a brilliant job my 2 are 8 & 10 and they wanted to go every day. (They didn't though)
Really good entertainment most nights good tribute bands comedian dancers and lots more. Kids mini disco varied every night. Hannah the Thompson entertainment co-ordinator was so enthusiastic you couldn't help but join in.
There were themed nights every night in the restaurant and the choice of food was excellent even the most picky of eaters would have no problem.
The drinks at the bar were expensive so we took our own in no one seemed to object.
The hill is not that bad .
I found most of the bars in the resort a bit in the rough side not catering for children at all.
Our best holiday yet and after 2 weeks I didn't want to come home!
Came home at 2pm today booking again for October.
Thompson staff and marina staff were great
Kids clubs did a brilliant job my 2 are 8 & 10 and they wanted to go every day. (They didn't though)
Really good entertainment most nights good tribute bands comedian dancers and lots more. Kids mini disco varied every night. Hannah the Thompson entertainment co-ordinator was so enthusiastic you couldn't help but join in.
There were themed nights every night in the restaurant and the choice of food was excellent even the most picky of eaters would have no problem.
The drinks at the bar were expensive so we took our own in no one seemed to object.
The hill is not that bad .
I found most of the bars in the resort a bit in the rough side not catering for children at all.
Our best holiday yet and after 2 weeks I didn't want to come home!
Came home at 2pm today booking again for October.
Travel operator: Portland
Recommended
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