Image of Sol Tordos Mirlos Hotel

Sol Tordos Mirlos Hotel

11 of 39 hotels in Palma Nova

4 out of 5 from 78 reviews
3 stars
Pinzones, s/n, 07181, Palma Nova - Majorca SPAIN

78 Reviews

Traveller Rating

  • Excellent
    26
  • Very Good
    39
  • Good
    10
  • Average
    3
  • Poor
    0

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Mrs A Constantine
17 years 9 months ago
We have just returned from a 2 week All Inclusive stay at the Sol Tordos (myself, my 2 kids aged 14 and 11 yrs, my sister and my niece aged 3 yrs). The hotel is kept clean throughout the day and the majority of the staff are friendly enough. You can change your money in Reception also. There is also a Laundry Room which came in useful to alot of people.

The Pool and Pool Area is far too small for the amount of guests staying here, the pool was often crowded and water very cloudy by the end of the day. They entertainment team played Waterpolo in the pool most days but the pool is just not large enough for this. The music around the pool was often repeated over and over again and was at times too loud. If you wanted Sunloungers around the Pool you had to be up before 7.30 am to do so otherwise all the spaces had gone. Although just two days before we left they decided to keep the sunloungers chained up until 9 am but people only got chairs and put them in place of the sunloungers. The sunloungers should be put out around the pool this would be a much better idea.

The entertainment on an evening was very poor and apart from one night when The Bee Gees were on the entertainment team put on the shows, which were mostly catered for the children.

The rooms are small but clean enough and as your only sleeping in there it's not too bad, we had a Pool & Sea View looking out over to Magaluf on the other side of the hotel the rooms looked out onto wasteland. Our towels were changed daily if they were left on the floor, but our bedding only got changed twice in 2 weeks.

There are over 330 rooms and only two lifts which at peak times we had to wait upto 10 minutes and as we were on the 8th floor was a pain especially as we had a pushchair. We found alot of kids running around along corridors at all times of the day, messing about with the lifts whilst parents were round the pool or in the bar making use of the All Inclusive Bar.

The food was nice don't get me wrong but it was very repetitive the same meals kept coming out day after day which did become boring. The Salads were very nice though. I'm not a fussy eater but even I got fed up with Pasta, Pizza, Chicken and chips with every meal even Breakfast and the same Cream Cake with just a different topping on. Your not allowed to take any food or drinks out of the restaurant. There is a Pool Snack Bar but you do have to pay for anything bought their other than your drinks. We did eat out quite alot during our stay and I can recommend Katie's which is along the beachfront towards Magaluf.

We only saw our Rep the day we arrived which I thought was pretty poor.

In the Brochures it states that the All Inclusive Bar is open from 10.00 am until 01.00 am this is not so, the bar closes for the All Inclusive at Midnight but does stay open another hour but you do have to pay for you drinks.

We have travelled all over Europe All Inclusive and we have always been over the moon with the service. But I don't think the Sol Tordos is half as good as any others we have been to. We would certainly go back to Palma Nova but we'd have to say never back to the Sol Tordos.
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Travel operator: Direct Holidays

The Hendersons
17 years 9 months ago
We have just returned from a weeks stay at the Sol Tordos and we would definitely all go back again.

The food was outstanding and I am very fussy and there was always something that I could eat and the fruit is washed and fresh every day

The staff at the bar are very nice apart from the abuse they take off drunk ignorant idiots - it pays to say thank you at times.

The entertainment was ok for adults and good for kids

The pool is far too small for the size of hotel you can't do a few breadths of it without kids and lilos splashing about that was our only complaint.
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Travel operator: goldtrail

Recommended
Scott
17 years 9 months ago
We (2 adults and 2 children aged 8 & 10) have just returned from a weeks holiday staying here.

We checked in mid morning and had to wait for our room to become vacant but during this time we could use the facilities including the restaurant. When you check in the receptionist takes a photo of your group which is then put onto a key card which you use for all your meals/drinks and room access.

Our bedroom overlooked the pool and was tiny consisting of a bathroom, one double bed, small table with TV fitted wardrobes, bunk beds and a balcony. Luckily it had a ceiling fan and air conditioning as it was boiling hot.

The maids clean every day. if you want your towels changed leave them on the floor. The walls are like paper which isn't good when you are next to a room of girls coming back at all hours singing and shouting one side and a noisy lift the other -

Only 2 lifts fitting max 6 people in. We were hardly ever lucky enough to get in one - felt really sorry for the younger families with prams. There are 2 flights of stairs for every floor - we were on the 4th therefore 8 flights - kept us fit anyway!! at least we were not on the 9th floor..

We are a well travelled family and have found this hotel to be the noisiest we have ever stayed in. The corridors have no carpet and therefore sound echos and travels far. take your ear plugs!! People go back to their rooms at all hours, singing, swearing, shouting, laughing the lot. The whole hotel was full of Brits making the most of the free alcohol say no more...

The food was near enough the same every day which became very boring. The kids did enjoy their free ice lollies and ice cream.

The pool was old and tiny probably not even accommodating 1/4 of the guests - Towels were put out very early to reserve places. Brits need to learn to tidy up after themselves at the end of the day and not leave it to the staff ie dirty nappies, cigarettes, plastic cups.

The music was really really loud, enough to give you a headache. The evening entertainment was excellent. We didn't go to the pool we walked to the lovely beach which is situated very close - 9 euros for 2 chairs and an umbrella well worth it as it was scorching hot. The beach was very clean.

At the end of the day this was a last minute extra holiday which was cheap - if it hadn't been for the beach I don't know what we would have done. We will never return to this hotel.

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Travel operator: Travel City Direct

Recommended
Mrs Hall
17 years 9 months ago
We have just returned from a two week stay at the Sol Mirlos. We were greeted by a friendly helpful member of staff in reception. The only problem there was when we got to our rooms they were on the seventh floor overlooking building works, we went back to reception and asked if we could move rooms, luckily there were some empty rooms on the same floor with a sea view which was lovely.

Being on the seventh floor does have its problems though as the two tiny lifts are hardly ever available, walking fourteen flights of stairs after breakfast in the heat is not easy. The rooms were cleaned daily and very cool with the air con on, there are no tea making facilities or hairdryers so take them if you need them.

The food at the hotel was good, there is a good selection of meats and an Italian section every day with fresh pizzas and pasta.

The location of the hotel is very good just across the road from the lovely beach.

Most of the staff in the hotel are happy and friendly, only one young woman on reception let them down as she was very unhelpful.

We didn't stay at the hotel at night for the entertainment as we were half board and we didn't want to sit drinking out of plastic glasses with the all inclusive gangs.

There are some great bars around Palma Nova, we spent quite a few nights at Molly's along the prom, the staff are friendly and the drinks are good value, try their sangria. Also we saw some great tribute shows in pachas pub including Robbie Williams and Madonna, we enjoyed this holiday but would not visit this hotel again.
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Travel operator: direct holidays

Jodie Hall
17 years 9 months ago
We have just got back from the Sol Mirlos hotel it was really good there but the pool's are really small and especially the Tordos one. It was packed and you couldn't get a bed anywhere around the pool.

The hotel theme was the Flintstones so nearly all the kids activities were to do with the Flintstones, the children's activities were really good because the children got to have breakfast with Fred and play all sorts of games.

When we first got to the hotel we went up to are room which was on floor seven and we was facing a building site so my mum and dad asked if we could move so we did and we had a view of the beach and half of the pool.

We didn't stay and watch the entertainment at night because there were lots of other bars around, like the bars along the prom especially Molly's it was great, I wouldn't visit this hotel again.
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Travel operator: direct holidays

Recommended
Anderson Family
17 years 9 months ago
On arrival at the hotel we were met by a receptionist who'd obviously had a long day and really couldn't't be bothered, no info on where room was, facilities etc.

The lifts in the hotel are very small especially when you have suitcases, lord knows how families with buggies managed.

We were on the 4th floor at opposite ends even though we had requested rooms together. Was told hotel was full come back next week and they would change it (we didn't bother).

The hotel was exceptionally clean, our maid was fantastic, nothing was too much trouble. The rooms are small, we were lucky as we had booked 2 rooms so we had a bit of room but the people next door had bunk beds in their room which left very little space.

We were all inclusive and although the food was good and plentiful we found as you so often do after a fortnight that it was a bit repetitive so we ate out a few times the second week.

We made full use of the evening entertainment which was great (the animation team worked very long and hard)however during the day we either went to the beach 12euros for 3 beds and a brolly or used the pool at the Mirlos Hotel as the Tordos pool was far too small and was used for water polo etc during the day.

Also the situation with the sunbeds was just disgraceful, our rooms overlooked the pool and as I'm an early riser it was comical to watch people coming out at 6.30 am and laying down their towels or putting out seats in the exact spot they wanted their sunbeds and then the mad dash when the sunbeds were unlocked was just hysterical(one woman put out 17 sunbeds each morning)it got even better during our second week when people began fighting over the best spots.

The reason we would not return to this hotel include the fact that the pools are just not big enough, the hotel was extremely noisy with people coming in at all hours and screaming along the corridors, I'm not a prude I appreciate people are on holiday but don't need this at 4.30 in the morning. In this respect I would recommend people ask to stay in the Mirlos which is much quieter.

We met a lot of people who had been there the year before and had booked again only to say it wasn't nearly as good as the previous year. It was very busy as a few members of staff did say they didn't know what would happen over the next couple of weeks as the hotel was seriously overbooked.

We also like to try new places each year.
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Travel operator: flyglobespan

Recommended
Mrs Rachel Clapham
17 years 9 months ago
Just returned from Sol Tordos after 2 weeks all inclusive. Hotel was very clean, rooms cleaned and beds made daily. Hotel reception staff very helpful. Evening entertainment was good and all the reps worked very hard from morning til night.

The buffet style restaurant was very good, with a choice of food for even the fussiest of eaters. If you visit the beach for the day you can even order a picnic box and pack it up yourself.

Pool quite small for the amount of people staying there and queuing for sunbeds in the morning at
7.30 a.m. was a pain.

Only 2 lifts in this hotel, we were staying on the 9th floor (top floor) but we had no problems at all.

The location of the hotel is perfect, just across the road to the beach.

I visited this hotel 2 years ago and would most definately return in the future.

If you are looking for a quiet relaxing holiday, do not go to this hotel, it's not for you.

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Travel operator: Travel City Direct

Recommended
B&E Wesson
17 years 10 months ago
No complaints at all about anything in the hotel, The hotel was constantly being cleaned,The food was the best that we have had in any Spanish hotel which we have visited, The location was perfect being about 150mts from the beach and the staff were a really happy crowd, The entertainment was good but to be fair we didn't always stay in the hotel in the evening,We are a retired couple and really enjoyed our stay but if people with children use the hotel they must think that they have struck gold because the Sol Mirlos where we stayed is a real jewel.
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Travel operator: Independently Booked

Recommended
Emma Jones
17 years 11 months ago
Room cleaned every day and clean towels, all the hotel very clean, the staff were seen cleaning through the day.

Food was good they have a good varity, of everything, also the children could have ice lollys and ice cream.

The only thing is they would only use plastic cups for all drinks, but its a good thing concidering its a hotel aimed at children.

2 minutes from the beach, the beach is beautiful alot of water sports too, very close to Magaluf.

The staff were very helpful and the entertainment staff were brilliant, they were really good with the children, they were really good in the night too, also they have other entertainers coming in too, but my mother in-law would of enjoyed a game of bingo!

In the day they have activities for all ages, water polo, archary, volleyball, water games, killer darts, they have childrens clubs through the day, with diffrent age groups,they also have sports channels, lots to do.

This hotel is aimed at familys with children.
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Travel operator: Travel city direct

Recommended
Mrs O'Boyle
18 years ago
Having stayed at the Sol Mirlos - I was a little disappointed as it did not meet up to the standards of the other Sol Hotels that I have stayed in. In fairness though I think I can accept that I got what I paid for.

Positives = Low cost as I booked direct through Solmelia website

Very Clean

Good location both for Palma Nova & Magaluf

UK Televison channels available in room television

Negatives

Small room - we were situated on the 4th floor and we had a tiny balcony with a view of nothing really.

Paper thin walls - I could have a conversation easily with my Daughter who was staying in the adjoining room.

Food - Presentation poor and also the food was very often cold. In particular the dessert selection was very disappointing

Swimming Pool - Very small and the water was freezing
All things considered though we had a very enjoyable time.
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Travel operator: DIY Holiday

Recommended

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