No Entertainment in the day although the lists of what should happen are endless.
Not enough sun beds to accommodate the number of people staying in the hotel, although many with towels on them but nobody seen for hours.
All inclusive doesn't work. Although we didn't choose this option:- 2nd rate coffee from machine but you could have fresh coffee if you paid for it!
Bar shut at prime time’s 13.00-14.30 & 19-20.30 then after 23.30. no snacks, only restaurant food. No Snacks to buy for half board clients!
It would have been nice to know that there were hardly any English people staying there, which made it difficult for the children to make friends. This lead to a funny atmosphere around the pool.
Staff unfriendly, there was never a smile in sight; it would have been nice to be met by a happy face.
Food - bland and lack of choice. It was placed under lamps 25 minutes before we were allowed into the restaurant. One evening we had turkey / Chicken thighs and One piece was actually bloody when we cut into it. We did report it straight away and the complete tray was removed from under the lamps. We had to eat out a lot because the food was very bland and a very limited choice. It was virtually impossible to feed the kids. The breakfast was the highlight and it always went downhill from there. Glasses and plates not clean!!
The plates still had food underneath them from previous day. We ended up using plastic glasses towards the end of the holiday to drink water while eating evening meals.
The restaurant was sometimes too busy to get seated. Food trollied along carpeted hallways before entering the restaurant.
Saw soft white cheese dropped on carpet and stains still there days later. We also spotted ants in restaurant.
General cleanliness is bad. Never saw anyone cleaning around the pool area, day or night. The maids were in daily but bedding not changed regular, even if dirty.
I wouldn't recommend this hotel.
Travel operator: booked independently
Travel operator: Apollo Travel
Travel operator: stanhope travel
Travel operator: ulookubook
we found the hotel very nice with a clean room serviced by friendly maids.
it was quiet and tranquil but on the weekend all hell broke loose when it filled with spaish people as it was a fiesta over there.never go during a fiesta as the noise is horrendous and the children totally unruly and not corrected by any adults.
apart from this we had a lovely week and the food was reasonable and plentiful especially considering that we paid so cheap.
we would recommend karens bar around the corner for drinks and snacks as it is english owned and like a traditional english pub.
would go there again but not during fiesta.
Travel operator: flightline
Travel operator: sunshine
Do not go there
Travel operator: Jet2holidays
totally disagree with negative criticisms of this hotel.
selection of drinks available on all inclusive was good, barstaff could be slow and at times appear surly, but hey, they were rushed off their feet.
food was fresh, of good quality and well prepared. staff in downstairs dining room were friendly and very helpful, especially Sidi and Vijay.
entertainment at night consisted of mostly organists/singers, aimed at family or maybe more elderly.
i would visit ths hotel again, short walk to pleasant beach, further from the hustle and bustle of magaluf.
Travel operator: suntravel
Travel operator: First Choice
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