The Reception staff were pleasant efficient and courteous. In fact all the staff were a credit to the hotel. The variety and standard of food was also first class.
The hotel has a lovely relaxed ambience but is so professional and well run.
Definitely hope to be back and high recommend it for a relaxing break.
Travel operator: tui thomson holidays
Hotel tip: We were in block C and were very happy with this as it got the sun until about 1.30 p.m. Block A got the sun in the afternoon and evening but this could make the room very hot. Having said that all rooms seem very spacious and bright.
The only word I can use for the food is excellent. The Chefs cooked it there in front of us and our first problem was choosing what we would eat. Steak, Chicken, Pork, Lamb, Fish (of several varieties) Stir Fries and even Quail. The salad bar could not be faulted and mouth-watering sweets.
We have both gained Six Pounds so diet time beckons. The quality and variety of the food together with the service was far superior to many places I have stayed when an expense account smoothed the way.
Rooms were large and comfortable with towels changed every day. TV in every room with BBC 1 &2 plus ITV and ITV2 so you can keep up with events at home besides your favourite soaps.
The brochure said live acts 3 nights per week but we had something every night and most were first class. The animation team were enthusiastic and worked hard without being intrusive. Service in the bar was speedy and friendly. I can think of a few places here in the UK that would be improved if they employed them.
The manager mingles with the guests and actively seeks their comments in how they can improve the hotel and holiday experience. Not only does he listen but acts on them.
If you have not yet gathered we had a wonderful holiday and hope to visit again in the not too distant future.
Pool area was ok but in the shade for the best part of the day and the lifeguard was busy emptying the bins whilst a young lad had to be pulled from the water by guests.
Avoid floors 1 and 2 in block A. The tree's are so overgrown the branches are on the balcony and you cant see a thing. There are better hotels in Sa Coma but they come at a price. All things considered, good value for money.
Mostly German clientele, which didn't bother me. In fact out of 64 nights in Majorca over last 3/4 years, 36 spent in hotels with mostly German or Spanish and German guests - 2 nights disturbed sleep, and 28 in hotels with mostly British guests - 28 nights disturbed sleep or next to no sleep at all.
Entertainment totally German, and even if you spoke German you wouldn't understand it, but they loved it (ever seen German TV?) Amazing thing was that when the entertainment was over, the pool area emptied as all the German families left to put their kids and themselves to bed. Shortly after midnight, the whole place was silent with hardly a light still on in any of the apartments. Bit of a change from the Palma Nova rush before the A/I ends to get in enough drink to take them through to 3.30AM.....
Food was good enough and no better or worse than most Spanish hotels I've stayed in, although there perhaps wasn't such a wide choice as in other establishments. The German tendency was evident here too, with pork being a regular feature of most meals. I happen to like pork, but at lunch AND dinner? Strangely for people so fond of piggy products, you can have boiled, fried AND scrambled eggs at breakfast time, there was only bacon 3 times.
Never a problem getting sunbeds, no sign of any obsessives skulking about at 4 in the morning with their piles of towels (you think I'm kidding? - the Germans get the blame for starting this stupid practice of reserving sunbeds with towels, but we Brits appear to have turned it into an art form.) Pool not overly large for such a big establishment, but I've seen smaller pools in larger Spanish hotels, so it was fine.
The all inclusive drinks seemed to be limited to the major stuff, local rum, gin, brandy etc, so if you like a banana or strawberry schnapps and lemonade or cherry brandy etc, you might be a trifle disappointed, but overall the drinks bit was good. Help yourself to the coffee machines all day without having to queue at the bar, and in the restaurant it's self service beer, wine, soft drinks and water which is better than most a/i places I've stayed.
All in all, a very enjoyable holiday and a nice place with friendly staff. Only real downside was the lack of aircon in the apartments. Been so long since we've stayed in a room without aircon that we had forgotten how necessary it is in Majorca in summer. So, would we go back again? Most certainly, but in high season ONLY if they fit air conditioning in the rooms. It's the 21st Century, Eurohotels - even the tiniest cars have aircon now, so how about it?
Travel operator: Jet2
Travel operator: easy jet
Travel operator: Thomson
The maid service was 5 days a week with the towels changed each day and sheets changed twice in our two week stay. The whole place is very clean. The kitchen area was small but adequate with fridge, 2 rings, toaster and microwave.We take a travel kettle for making coffee but the microwave would be useful for this too. There is no hairdryer.
The air conditioning worked very well and was very welcome!
I booked directly with Protur and requested a top floor apartment with pool view which we got. We were in block C which is farthest from the reception and bar area and so was very quiet.Probably he qietest of this type of apartment that I have ever stayed in! The corridors are carpeted which successfully deadens the noise of people passing outside, also no doorbells so no noisy kids pressing them in the middle of the night!! Having stayed in some nightmare places with kids running up and down the corridors all night it was great to stay here where it was so peaceful. This might have been down to the number of non Brits staying here,most of the guests are German/Scandinavian.
We did not eat here, it is an all-inclusive hotel and most guests seemed to stay here for all meals.
The scramble for sun beds around the pool is frantic, about half of the pool area is in the shade at anyone time so although there are plenty of sunbeds, they will not always be in the sunshine. The pool was lovely,with a fenced off kids area and 2 shallow ends of the main pool and a really deep part too.
We went to the beach every day which is 2 minutes walk away, the main reason I booked these apartments,only returning to use the pool at about 6pm each day when it was quiet.
The beach at Sa Coma is beautiful but very busy at that time of year. Apartments are at far end of Sa Coma,almost in S'Illot, where there is a lovely beach. There is also a rocky beach between the two with rock pools which was very quiet and we spent a lot of time there too.
Very good apartments if you like the beach but I wouldnt want to be hanging around the pool all day.
Travel operator: Independent
It was early in the season and we had the pool to ourselves for a while - unfortunately the indoor pool was already closed.
The hotel is very close to the beach of Sa Coma and there is also a bike shop where we hired bicylces and rode along the promenade. My sister and brother in law took my older boy over the headland to Cala Millor, visiting the small castle along the way.
We very much enjoyed our stay at these apartments and I would have gone again but they were more expensive than the other apartments in Sa Coma for 2007 (see my other report on Safari apartments May 2007).
There was a club for the children which we knew little about. We took our kids to the disco one night but they were the only two there!
Unfortunately my sister had some money taken from her safe deposit box. It was annoying because I saw the culprit leaving her room and thought he was maintenance. It didn't spoil our holiday but it pays to be aware of such things.
Travel operator: Skytours
Near beach plenty of amenities near by for adults and kids. Electric cars, mini golf, trampolines and arcade games. Would recommend to anyone.
Travel operator: diy
The complex is arranged in 3 high rise blocks. The blocks are too close together and sitting on the balcony gives the feeling of being in a ghetto, miserably sitting
locking at a high rise block in front, with 'neighbours' within feet of you at either side.
The pool is largely in the shade and given this it is surprising that they have allowed many trees to grow and create further shade. My teenage children normally love the pool, but here it was cold and dull.
The evening entertainment was mainly German. We did move to a different room with a terrace and a view of the sea. This did salvage the holiday.
We would not stay here again - sorry.
Travel operator: Thomson
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