We visited the Natura palace for two weeks. The hotel is wonderful as are all the staff.

The room was large and very clean. On arrival our room already had a travel cot, which was in excellent condition, all made up with mini sheets and blankets. The sheets were changed every other day. The bathroom was spotlessly clean and there was always hot water available. We were on the third floor and the view over to Fuerteventura was spectacular.

We ate in the hotel every night apart from one and we didn't tire of the food. It was always fresh, well cooked and tasty. You would be hard pushed to have not liked something. The salads are wonderful as are the desserts. They even cater for people on diets with low calorie desserts (the ones on the glass dishes) and low calorie yoghuts etc at breakfast. Chips are available every night if that is what you like (in a metal container on the left hand side opposite the chef cooking food). But for everyone else there is a big choice of all sorts of food.

There is low key entertainment available during the day, the "animation team", who are all really nice, discreetly come around and ask if you would like to participate (no loud speakers or anything to disturb your peace). They do lots of different things ie. table tennis, boule, archery, rifle shooting, football, aquarobics and many more.

The evening entertainment was good (my sixth month old liked the Bee Gee's - say no more!).

The hotel is made up of about an equal mix of English (all travelling with Thomson or Portland) and Germans. The clientel are mostly of an older age group but we found they were wonderful with our daughter and very good company.

In conclusion, this hotel is wonderful but don't go there if you want an action packed clubbing type holiday. It is the perfect place for a relaxing holiday.

The Thomson reps Hannah and Katie were brill and always happy to help.

Hope this review helps I could tell you so much more and all of it would be good, I hope you enjoy your stay as much as we enjoyed ours.

One last thing the hotel is a little way out of the resort centre and even though it is an easy walk (straight along the promenade) it may not be suitable if you wish to be in the heart of things.

Very hard to find fault with this hotel. Exceptionally clean and well maintained, inside and outside.

The food deseves the 4 star rating although like most buffets, it can be a bit of a dogfight.

Staff courteous and efficient.

Only 'complaint' is that the hotel is situated a good half hours walk from the centre of Playa Blanca.

Tip - take a day trip on the ferry to Fuerteventura 30 euros return but worth it for the extra dimension it gives to your holiday.

We stayed in this hotel in October 2004, a family including a 17 & 14 Year old as well as us old fogies.

The hotel was excellent, very clean & tidy, with a lovely seafront setting.

Entertainment was not important to us.

The facilities were lovely. Yes, it was quite a walk into Playa Blanca, but we did it a few times 1 way, taxi the other which was very reasonable.

We had very good weather, and perhaps in bad weather there may be a limited amount to do, if you need outside entertainment. We chilled out, read in the sun, ate lovely food and enjoyed ourselves.

We'd definitely go back again.

The Platinum check-in etc was worthwhile as well, a no hassle journey.

This is a beautiful hotel, with lovely spacious rooms and public areas.

It seemed to be occupied mainly by older couples looking for a relaxing break.

There isn't much to do in the immediate vicinity - the nearest shops and beach are 15 minutes walk away and Playa Blanca itself is another 15 minute walk. But a taxi costs only 3 euros.

Rooms are well equipped with TV, mini-bar (reasonably priced), hairdryer and toiletries, and ours had the biggest king-sized bed I've seen! Bathrobes and beach towels are provided.

Food was excellent, with a large buffet selection of high quality. There's even sparkling wine at breakfast!

Entertainment was OK, with tribute bands, acrobats etc. Daytime activities weren't that great though.

Staff were friendly and cleanliness was superb.

I would certainly go back if I was looking just to relax for a week.

Me and my girlfriend were undecided about where to stay in Playa blanca a choice between the Rubicon and Timanfaya was quickly void as they were both filled. The travel agent came up with the Natura Palace, which funny enough sits right in the middle of the two. The hotel is a hotel ie not spread out over miles of grounds (Like the Rubicon). 80% of the rooms face the pools and sea with great views so you likely to get a good room. The pools that don't look to large are excellent never crowded. Bed reserving is apparent but your don't have to get up mega early to get a couple. Food was brilliant, still i don't think the spainish chefs understand we us English say well done we mean "Cook the dam thin properly", i never heard of medium cooked Pork and chicken! But no problems. The snack bar is limited and would be one of our grips, lots of fly's and not very good food. Found ourselves eating at Flamingo Snack bars. The hotel is keep extremely clean, our maid was a little lazy she didn't change the sheets for 4 days at one point, but on a moan it was done. Entertainment was excellent not one night did we leave the hotel i felt like i should have paid extra, (Bee Gees Tribute, Temptations, Chinese Circus)

The location is a little isolated which is perfect if you want a quiet relaxing break no main roads go infront of the hotel, just a walkway that runs the entire length to Playa Blanca, then the sea so really nice. The walk to Playa Flamingo Beach (The man made one) is 16 minute walk. The beach is excellent white sand and clear water. There are peddalos and a jet ski and a bannana boat. With also some resturants to eat at.

The hotel staff were nice, but the resturant staff were spainish and not Canerian so they are a little rude sometimes and don't do everything to please. It took 20 minutes to get a teaspoon at breakfast for example. But nothing major.

Overall and excellent holiday i highly recommend Thomson the Platinam check in at the hotel was brilliant and the camel hump excursion is out of this world. Also the water park had been refurbished and is a must.

Hope this helps

The hotel itself is situated with fantastic views out to sea and nearly all rooms have this.

On this visit the hotel didn't live up to expectations built on previous visits. On this occasion it seemed severely understaffed and was not up to the standard I would expect of a 4*+ hotel.

The pool area was dirty reception was chronically undermanned.

The maid service was average (they tidied but did not clean).

Food was adequate but again the hotel was full to capacity and the staff could not keep the buffet filled quickly enough.

On the plus side the entertainment was good, especially for kids. But go to the bar for drinks, if you wait for the waiter service you'll go dry first.

The Thompson service is exceptional, especially platinum check in, and the service from the Reps is second to none.

Our stay in the Natura Place was amazing.

It was the first time me and my boyfriend went on holiday together. We payed a lot of money(as we are only young(17,18) and it was well worth it.

We stayed for only a week, I wish it was longer. The first sights of the hotel was wow! and it just got better. To me it was a high 4 star, as I work in a 4 star, it was a lot cleaner than the hotel I work in.

It looked all clean in hotel, when we got there they said a 20min wait for our room, but we went after 5mins and got our room, it was great, nice and clean.

The hotel was cleaned well. The maintenance guys were good, a light was broke in the pool, he actually got in the pool in his clothes and fixed it.

Location was a bit far out, but it was a lovely walk.

Food was good,especially desserts. Yook quite a while to get our drinks 1 night but no big worries.

Restuarant manager was amazing.

Entertainment was good too( beach boys tribute, backstreet boys and others) were great.

Brilliant hotel- better than other 5T hotels in the Platinum brochure. The rooms were very good, with a view of the pools and the island of Fuerteventura. Even the single room was bigger than most twin rooms elsewhere! Bedding was changed every other day.

Food was excellent both in choice and standard.

The location was a little secluded but there is a nice promenade right into Playa Blanca and the walk, at holiday pace, took about 20 mins or so.

The only drawback for us was the safety deposit boxes which were behind reception. We prefer to have a safe in the room.

Kids thought it was the best holiday ever!

Working our way through the platinum brochure and this is the best, by far-so far!

Spent most of our time at the spa centre.

Good hotel but great spa with staff that really treat you soooooooo well.

Will be back hopefully when their new facilities of water massage is open

Carron and David.

My husband and I visited this Platinum Thomson hotel in April/May this year. The hotel is outstanding. The public areas/bedrooms/restaurant/bars and night club were all excellent. There is a spa at the hotel and 2 pools as well as a jacuzzi. The pool area is beautiful with plenty of beds to go round. No need to bring bath robes or pool towels as these are complimentary. This hotel is ideal if you want a relaxing quiet holiday (no kids) with good quality nightly entertainment. The ferry to go to Fuerteventura is only a 20 minute walk away (3 euros in a taxi from hotel) and is worth going to see.

This was our 1st trip to Lanzarote and we would definately go back again to this hotel.