58 Reviews
Traveller Rating
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Excellent5
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Very Good14
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Good22
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Average12
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Poor5
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
15 years 11 months ago
The hotel was great. Really kind staff, loved Haribo and Ozzy the entertainment crew.
Beer was week n the food was repetative.
Beer was week n the food was repetative.
Travel operator: tomous cook
Recommended
15 years 11 months ago
After reading reviews prior to holiday we were quite concerned. However the hotel was clean, the staff very friendly and the food was repetitive but something for everyone. Ozzy and Haribo of the entertainment team were great and kept 3 generations happy!! The rooms were large and comfortable. When we arrived there was a problem with sunbeds (Russians didn't take their towels off at all so everyone followed suit. Hotel however did manage to stop this during our second week. If travelling with a pushchair the lifts could be a challenge, broke down on our party 5 times in 2 weeks. Value for money an excellent holiday.
Travel operator: thomas cook
Recommended
15 years 11 months ago
on arrival at 6am after travelling for 14hours, first impressions were good. Hotel was obviously clean.
We went to breakfast on the first morning, which was like a cattle market - hard boiled eggs, cornflakes which were stale. Nothing for children, even had to wait for milk.
The hotel guests were 80% russian 10% dutch/polish and 7% other nationalities. Very few English people, who all thought the food was disgusting and the lack of english facilities was disgusting. Thomas Cook should NOT sell this holiday to english people at all. They should also inform you that Turkey now deal in euros as well as lira!
THIS HAS PUT ME OFF TURKEY AND I DON'T THINK I WILL EVER GO BACK. I CERTAINLY WOULD NOT GO BACK TO THIS HOTEL!
We went to breakfast on the first morning, which was like a cattle market - hard boiled eggs, cornflakes which were stale. Nothing for children, even had to wait for milk.
The hotel guests were 80% russian 10% dutch/polish and 7% other nationalities. Very few English people, who all thought the food was disgusting and the lack of english facilities was disgusting. Thomas Cook should NOT sell this holiday to english people at all. They should also inform you that Turkey now deal in euros as well as lira!
THIS HAS PUT ME OFF TURKEY AND I DON'T THINK I WILL EVER GO BACK. I CERTAINLY WOULD NOT GO BACK TO THIS HOTEL!
Travel operator: Thomas Cook
15 years 11 months ago
I came here with my family and the first couple of days were OK.
The food is the same all the time and the Russian people look at you like a piece of pooh. They cook a goat every Turkish night and it was disgusting and they all charge for the fruit.
I loved the slides and the pools and the beach and I would think about going here again.
The hotel is near Konakali about a 10 minute walk and about a 10 minute bus drive to Alanya.
All together I had a good time.
The food is the same all the time and the Russian people look at you like a piece of pooh. They cook a goat every Turkish night and it was disgusting and they all charge for the fruit.
I loved the slides and the pools and the beach and I would think about going here again.
The hotel is near Konakali about a 10 minute walk and about a 10 minute bus drive to Alanya.
All together I had a good time.
Travel operator: Thomas Cook
Recommended
15 years 11 months ago
The location as good as so was the entertainment
Travel operator: thomas cook
Recommended
16 years ago
I can honestly say what a fantastic Hotel!!! Me and my whole family loved it! Anyone who has read the above comments and now feels slightly worried, don't be. The hotel is very clean and tidy which is pleasent to be around, the location? Well yes it is in the middle of nowhere but there are shops around the corner and the market is only a short bus ride away. The food was excellentsomethiing for everyone epecially fussy eaters and there are thngs of adults, you just have to look. The staff were very helpful, always happy to see you even if many of them don't speak english. I would be careful about the clubs for young children simply because my sister came back in tears after being drpooed off there, saying that no-one spoke english. When my mum dropped her back there was someone who spoke english my sister just didn't see them. Make sure your children are quite happy there before u leave them. The entertainment was good mainly more for the children but a couple a shows for the adults so genrally good.
Travel operator: Thomas Cook
Recommended
16 years 6 months ago
Eftalia Resort - Maid service and cleanliness good. I called on maintenance twice to deal with the A/C and an electrical fault both were dealt with quickly and efficiently. The main problems we found were the food was generally cold unless you went for your meal at the start of the meal period and the lack of cutlery.
When built 3 years ago the hotel must have had a good view of the sea however another hotel has been built directly in front of it almost completely blocking the sea view. The hotel is still only a 2 minute walk away from the sea and has a beach bar and volley ball court there. Hotel staff were friendly and efficient. We went there at the end of the season and everything was closing down - less quests - less entertainment, but they still made an effort.
When built 3 years ago the hotel must have had a good view of the sea however another hotel has been built directly in front of it almost completely blocking the sea view. The hotel is still only a 2 minute walk away from the sea and has a beach bar and volley ball court there. Hotel staff were friendly and efficient. We went there at the end of the season and everything was closing down - less quests - less entertainment, but they still made an effort.
Travel operator: Thomas Cook
Recommended
16 years 7 months ago
Went with an open mind after we read the reviews could not of been more spot on. Cleanliness no complaints except when it came to the food.
Thankfully we stayed only for a week after 2 days of slop and salad we discovered Alanya and ate there for the rest of the holiday.
Location is in the middle of nowhere can't enjoy an evening stroll to stop you going insane with what they call entertainment.
You have to get the bus which is easy enough to do apart from crossing the main road.
If you have teenagers don't go.Hotel staff were pleasing enough but not over helpful. Would not go anywhere near this hotel again as its geared up for Germans, Dutch etc.
If travel agents are to continue using these resorts for British tourists they are obligated to ensure catering reflects normal eating requirements of all guests.
I dont know who eats cold brussel sprouts.
Thankfully we stayed only for a week after 2 days of slop and salad we discovered Alanya and ate there for the rest of the holiday.
Location is in the middle of nowhere can't enjoy an evening stroll to stop you going insane with what they call entertainment.
You have to get the bus which is easy enough to do apart from crossing the main road.
If you have teenagers don't go.Hotel staff were pleasing enough but not over helpful. Would not go anywhere near this hotel again as its geared up for Germans, Dutch etc.
If travel agents are to continue using these resorts for British tourists they are obligated to ensure catering reflects normal eating requirements of all guests.
I dont know who eats cold brussel sprouts.
Travel operator: Thomas Cook
16 years 8 months ago
Quite simply, I would not recommend this hotel to English Guest, no disrespect to other countries, but the hotel is just not set up for English, for instance, 24 TV channels only 1 - BBC world- in English, English kids in tears as kids club no English speaking etc. even the Thomas Cook Guest folder was in German!
The rooms were adequate and clean, that's if it's ready in time for your arrival.
Restaraunt/Food is absolutely repulsive, I'm sorry but to queue for 15 mins for burger/sasauge or keebab is just not acceptable in what is supposed to be a 4* hotel. Our Eastern European Guest prepare themself for a month long siege, looking at the amount of food the pile on their tables and tables are in lines seating 8 each, looks more like a military field kitchen, that's if you get there early enough for the table, don't bother going late, there's nothing left!
Entertainment, Dire! and unable to understand.
No where "nice" to sit down and enjoy a relaxing drink.
All in all the worst holiday experience ever, and my Family and I have travelled extensively.
The rooms were adequate and clean, that's if it's ready in time for your arrival.
Restaraunt/Food is absolutely repulsive, I'm sorry but to queue for 15 mins for burger/sasauge or keebab is just not acceptable in what is supposed to be a 4* hotel. Our Eastern European Guest prepare themself for a month long siege, looking at the amount of food the pile on their tables and tables are in lines seating 8 each, looks more like a military field kitchen, that's if you get there early enough for the table, don't bother going late, there's nothing left!
Entertainment, Dire! and unable to understand.
No where "nice" to sit down and enjoy a relaxing drink.
All in all the worst holiday experience ever, and my Family and I have travelled extensively.
Travel operator: JMC
16 years 9 months ago
We arrived at the resort at silly O'clock in the morning and were showen to our apartment. This was clean and had 2 seperate rooms. The cleaners kept the room spotless and replaced towels and sheets on a very regular basis. The cleaners were the only people we tipped during our stay, as they did a sterling job.
To be fair, all the staff were helpful and friendly, even though, for the most part, the English spoken by them was limited. However, there are a good number that can speak English and the staff seemed to like the British in general. Nevertheless, there were only a few British families on the site. The ones we met were good people and we had a good grin with them.
The Rep, was very nice and was on site every day (Saturday was her day off). She kept us informed of what was available to us and pointed us in the right direction of some good excursions, with a trip to the Turkish Baths in Alanya certainly being the pick of these. We also went to the Troy Water Park, which was OK. However, it represented poor value for money and simply could not cope with a large number of visitors, as its limited size, and selection of slides (11) did not not keep the masses entertained for long periods. Keeping hold of rubber rings (needed for most of the slides) was hard work and it was not uncommon to see these items snatched out of the hands of guests by the Security. Oh yeah, the rep sold us, for
To be fair, all the staff were helpful and friendly, even though, for the most part, the English spoken by them was limited. However, there are a good number that can speak English and the staff seemed to like the British in general. Nevertheless, there were only a few British families on the site. The ones we met were good people and we had a good grin with them.
The Rep, was very nice and was on site every day (Saturday was her day off). She kept us informed of what was available to us and pointed us in the right direction of some good excursions, with a trip to the Turkish Baths in Alanya certainly being the pick of these. We also went to the Troy Water Park, which was OK. However, it represented poor value for money and simply could not cope with a large number of visitors, as its limited size, and selection of slides (11) did not not keep the masses entertained for long periods. Keeping hold of rubber rings (needed for most of the slides) was hard work and it was not uncommon to see these items snatched out of the hands of guests by the Security. Oh yeah, the rep sold us, for
Travel operator: Thomas Cook
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