Hi,

The resort I am travelling to is currently closed due to water shortage and 'could' be by the time I get to the resort in a few weeks time so I have asked the agency to change my holiday. I am told that I would have to pay
the difference in fees because at the moment they are not sure the resort will be shut. I don't want to wait till the last day before dept. to find out that
I am not going somewhere else which is not to my satisfaction. They have also told me that
the internal flights have been paid for and that they cannot be changed.

Although their brochure states that alteration by them will incur a compensation figure, they are saying that the agency is not responsible for the water shortage so
they are not willing to pay compensation if the holiday has to be changed. I asked them if I would have been
entitled to compensation if it came to the point wherby they had to change my
holiday.

any advice would be appreciated.

thks