I am new to the Thailand forum i usually post on Goa forum.
Well, wifey and i had booked 1 night in Pattaya at the sunbeam hotel stayed there before and it was superb really central swim up bar in the swimming pool, sauna and a gym, boy was i worried when i saw the gym lol. the night there was good and we left next day and headed for Jontiem beach where we had been told it was better than Pattaya mmmm!!!!!, we had arranged 5 nights stay at Jomtien Grand Palace when we arrived there was a girl in reception picking her teeth in a dirty mirror behind reception went up to the room and the bed was made lovely, we had a a walk around Jomtien not impressed, then went back to the hotel for a nap and shower, i showered first, then the electric in the hotel went off, only OUR hotel we asked reception how long it would be before it would be back on they told us half and hour, so i went out for a drink and the OH was going to ring me and i would go back and collect her, well no phone call i thought she must have decided to stay in as she doesn't drink anyway, i got back at 12.30am all the hotel was lit up when i entered our room it was pitch black my wife had asked for the manager twice and nobody came up so i rang for some food and the manager, when he came up we asked why the electric was only off in our room and why he had not come up beforehand, he said all we had to do was take the key out and put it back in and the lights would have been back on, which he did while he was there, he could not give an answer to why we had not been told to do this, next the food arrived barely cooked and cold, the manager was still there and we said we didn't want it and to take it away, while talking to him we asked him about the cleanliness of the room he assured us they were spotless, so my wife got a clean towel and wipred the shelf, the floor and showed him the filth and a trial of ants, he did not know what to say and did not even offer to move us.
On the next morning we had decided to move out and go back to the Sunbeam hotel in Pattaya, so we said we wanted a written report with his signature on it because we had already paid Asia rooms.com for five nights very reluctant to do this and said he did not have time so we wrote it out and got him to sign it, he sked us if we were solicitors to which my wife replied no but she used to work for one and that's why we wanted it in writing and sign with what had happen there.
I was very disappointed with Jomtiem all of the restaurant on the front were smelling of the sewers and i don't know how anyone could have eaten there.
Back in Pattaya we met up with some old friends and went out with them each night and we really enjoyed the last 4 days, Pattaya is full of life and never short of anything to do, i would recommend the Sunbeam Hotel to anyone very central near 2nd road between soi 7 and soi 8, i will not put the Jomtien grand palace down because other rooms may be different and cleaned properly but the way the management and staff dealt with things was terribile, the staff on reception were actually laughing about our problems.
All in all we ended up having a good time and eventually got our money refunded from Asia rooms.com after they tried to charge us bank charges for moving hotels
We would go back to Thailand but would do the islands and the north next time.
Mike
