The one agent I would avoid like the plague. Consistently failed to provide necessary and critical information in time, did not act in our best interests of our party of 3 and in the end a wedding that took a year to plan has had to be cancelled along with a 2 centre holiday to Cuba, you would have though that with a total spend of £9,300 it would have been in their interest to ensure customer service was key, in fact I've had better service at KFC.

Staff seem to be constantly in disarray and lack ownership of delivering a service that they are getting paid for. Probably exclusive and high end holidays are not their forte, probably excel at package holidays to Ibiza.

Save yourself the monumental experience of disappointment, stress and poor management of your booking and use anyone else but this shoddy outfit.