Image of Globales Tamaimo Tropical Apartments

Globales Tamaimo Tropical Apartments

7 of 7 hotels in Puerto de Santiago

3 out of 5 from 62 reviews
3 stars
Calle de la Hondura, 38683 Puerto Santiago, Spain

62 Reviews

Traveller Rating

  • Excellent
    6
  • Very Good
    10
  • Good
    27
  • Average
    12
  • Poor
    7

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Brown Family
15 years 9 months ago
We have just returned after 2 weeks holiday at Tamaimo. No complaints over the accommodation. Clean tidy rooms. Maid service excellent. Didn't eat at all as self catering. Facilities very limited for self catering guests, no oven or grill! Two good pools and lots for the kids with the kids club on during the day. Will not miss the clamour for a poolside sun bed in the mornings. Watching this in the mornings is very entertaining. Can get a little noisy at night around the pool area although not late into the night. Didn't visit the evening entertainment so haven't rated this. Our only reason for not visiting again is the resort itself.
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Travel operator: Thomas Cook

Wood
15 years 9 months ago
Rooms clean if in need of a face lift, weather fine and hot, Food was of a very poor standard with little or no variety, chips with every thing. Best meal of the day breakfast, all meals and snacks to be eaten in the restaurant and not to be taken out side. Drink always served in plastic cups if up could get served as there was always a queue but fine if you were Spanish as the always got served first, even if there were people waiting. Sun beds locked up until 09:00 and not before and not enough to go round, as for parasols only about a dozen for a complex of 300 plus apartments. Seating in the evenings again to enough to go round and only a small entertainment area, which could not seat all or even half of the guest, again bar service of a poor standard as one bar service staff for each bar. Day time entertainment was poor with little or no activities. We were sold the holiday on the understanding that it had become self catering and when we arrived it was all inclusive and the prices in the bars were higher than out side the complex, so a drink around the pool for Four cost 11 euros, so after the first day we reluctantly upgraded to all in advertised at 23 euros each per day, when we asked about it was then 25 euros per day, so 1300 euros for the Four of us. After which you felt you had to eat in as nearly half our money had gone. If you wanted to use any of the facilities e.g. Pool, table tennis, the tennis courts or the Jacuzzi this was all extra and not cheap a safe in the room cost 24 euros per week with a 10 euro deposit. One of our most expensive holidays and yet it turned out to be our worst ever, over all this was a disappointing holiday and we would a recommend that you do not go there unless you like being treated as a second class citizen and being charged a lot of money for the privilege .

Regards,

The Wood Family.
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Travel operator: Thomas Cook

Patton
15 years 9 months ago
we paid for three star plus. tamaio tropical 2star at a stretch .the beds were broken ,curtains torn, broken lights, no bed linen ,no towels and a 4 hour wait to be moved from one grubby apartment to another.staff were huffy,disintrested and barely tolerant. local rep was also all of the above.this hotel we found to be dirty in everyway possible. none of the balcony doors locked and there were numerous reports of theft throughtout the hotel. on many instances there were cockroaches in the restaurant and rooms. food was bland and often inedible as well as cold. shortage of restaurant staff resulted in queues for cutlery and crockery as well as drinks. the pool in the hotel was filthy and dangerous as well as over crowded. poolbar was also extremly dirty and on more than one occasion we were hit by objects from the pool. on one day i even spotted some cooked supernoodles near the pool and numerous cups etc floating in the pool. the hotel entertainment was abismal and we were often tortured by jewelley sellers directly outside the restaurant. dont go to this hotel unless you want to meet every character from "shameless" and "benidorm." Our advice upgrade to 4* Barcelo Santiago.
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Travel operator: sunset thomas cook

Patton
15 years 9 months ago
we paid for three star plus. tamaio tropical 2star at a stretch .the beds were broken ,curtains torn, broken lights, no bed linen ,no towels and a 4 hour wait to be moved from one grubby apartment to another.staff were huffy,disintrested and barely tolerant. local rep was also all of the above.this hotel we found to be dirty in everyway possible. none of the balcony doors locked and there were numerous reports of theft throughtout the hotel. on many instances there were cockroaches in the restaurant and rooms. food was bland and often inedible as well as cold. shortage of restaurant staff resulted in queues for cutlery and crockery as well as drinks. the pool in the hotel was filthy and dangerous as well as over crowded. poolbar was also extremly dirty and on more than one occasion we were hit by objects from the pool. on one day i even spotted some cooked supernoodles near the pool and numerous cups etc floating in the pool. the hotel entertainment was abismal and we were often tortured by jewelley sellers directly outside the restaurant. dont go to this hotel unless you want to meet every character from "shameless" and "benidorm." Our advice upgrade to 4* Barcelo Santiago.
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Travel operator: sunset thomas cook

Mallon Family
16 years 2 months ago
We have just returned from a weeks all inclusive holiday at the Tamaimo tropical and on the whole we did have a very good time. We only booked two days before we left so got a very good deal for myself and my wife(both 40)and our two sons ,16 and 9.This is the fourth time we have been A.I and so do have quite a bit to compare everything with.
I will give you all the positives first about the hotel before the bad bits.
The hotel was kept spotlessley clean around all the grounds ,pools and bedrooms. We were given a 2 bedroom apartment on the top floor, one side of the apt overlooked the main pool and its lovely grounds . It is worth getting a top floor apt if you can as there is less noise, a better view and you wont have everyone looking in your windows when they go past. We did see a few cockroaches around but no more than any other time we have been to the canaries.
There are 2 big pools at the hotel, and one of those has a smaller heated pool off it and another smaller kids pool. All the pools apart from the kiddies pool are quite deep so you need to be careful with young children.
Location wise the hotel is surrounded by the beautiful views of the Los Gigantes mountains and the sea. There are some amazing walks around , but take it from us there are some big hills around and anyone with walking difficulties would find it very hard going.
Having said that if you cant manage walking to far just pick up a taxi from right outside the hotel . We did this on our last night as it was raining and got a taxi to the harbour side of Los Gigantes , which is around 30 minutes walk ,and it only cost 6euros return.
There is also a good bus service with "Titsa" buses, these run fairly regular and are pretty cheap. We travelled all the way to Playa De Las Americas for 27euros return for four of us. But be warned they fill up pretty quick and the local people do not like to queue and will push their way in front of you if you let them .And you may end up standing for over an hours journey. It takes so long because there are so many bus stops around but it is an experience.
Back to the hotel , all the staff were friendly enough and reception were very helpful. Entertainment wise we did not use the disco bar at night or the kids club so cant really comment, but they seemed to be the usual package holiday stuff, such as party dances , bingo etc if that is what you like. We ourselves went and played tennis on the excellent 2 courts that are there. cost was about 12euro for as long as we wanted . We also played table tennis, and mini golf which was free but nothing special. And we also used the pools as much as possible but even though you are not supposed to, people will still put their towels on the beds as early as they can, so you have to do the same otherwise you will not get one.
Onto the worst part of the hotel for us , which was the food . Dont get me wrong most of the food is perfectly edible, and we are by no means fussy eaters ,but here after 4 days of eating in the restuarant we had had enough and started to eat out. The main problem is that it is all to repetitive every day. The same for breakfast and lunch everyday and almost the same evening meal maybe with one or two exceptions. There is a lot of choice at each meal and we always try and have something different each day but it just got so boring after 4 or 5 days and a lot of it seemed to be recycled everyday. The worst thing really was the choice for kids, our 9 yr old is a bit fussier but all they had to choose from most nights was chips and pasta. There was hamburgers one night but that was it and they even put out last nights chips for breakfast every morning. Our son ended up having beans on toast every morning and chip butties in the evenings. The desserts were nice but even they got boring after a while.
The A.I drinks were all good enough with some strong beer and large measures , they also have a different free cocktail each night which was very nice and pretty strong too. Plenty of soft drinks for the kids but there was not anywhere to get snacks when we were there. So we started to eat out which was all very good and made a nice change.
The food would be one of our reasons for not visiting this hotel again but mainly we prefer to go somewhere different each time we go away.
But other than that the hotel is lovely , we had a big apartment with 2 bedrooms and it has fantastic scenery,and as i said we got a great deal at short notice and were on the whole happy with our week there.
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Travel operator: holiday bookers.com

Ann
16 years 3 months ago
Stayed all inclusive for one week - breakfast and lunch were great but dinner had the same options every night. We always ended up hungry about 10pm and ordered out for pizza.

Cleanliness was excellent but hotel was definately tired and old. The kitchen I would not have used if we were self catering. Falling apart and I would be afraid of what came out from under the units. We asked for an apartment high up as we thought it would reduce the chance of cockroaches - didn't work. The first 3 days - nothing. But then an infestation after that. 3 at once the night before we left!

Entertainment was awful. The usual - kiddies disco, bingo, dancing show. The disco bar where it was all held was disgusting - like a dirty old village hall. The seats were filthy the floor was always wet.

This place is an official 2 stars and I would say pretty good for 2 stars but wouldn't really give it anymore. They really need to update apartments and provide more entertainment, especially for teenagers. My 2 kids were so bored until they met up with another family, who were our saving grace!
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Travel operator: Independently

Su
16 years 6 months ago
Tamaimo Tropical hotel - paid all inclusive but food was bland and same stuff. If you wanted icecreams you had to go to restaurant for the small pots of icecream. All other varieties had to be paid for. Restaurant only open at set times of day for meals otherwise it was closed. No air conditioning in room. Towels we had used were hung up on back of bathroom door instead of being changed so on our return they were still wet. towels not provided for sunbathing so take your own. On day of departure no meals after breakfast cos you had to vacate your room for mid-day and lunch is not while one. Ended up waiting 9 hours for transfer back to airport no rooms available to extended so consider this.
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Travel operator: airtours

Colette Owen
16 years 8 months ago
We have visited these apartments before so knew what to expect. The rooms were cleaned every day except Sundays with clean towels every day even those that hadn't been used. There were plenty of restaurants and bars within the immediate area of the apartments. The staff were great and spoke an excellent standard of English. The entertainment was good and covered every age group. We will definitely be paying another visit at some point.
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Travel operator: Direct Holidays

Recommended
Steve & Johann
17 years 3 months ago
Booked an accomodation on arrival deal with Airtours,and ended up here. Room was a two bedroom apartment which was clean and spacious,although a little dated. Room cleaned daily except Sunday and towels changed if left in the bath.

Although plentiful the food was poor,with not a great selection and what there was on offer was pretty bland. Breakfast was the same, and every morning we had to find our own table,clear it, and then set it ourself.!

The location was fine, quiet with a few pubs outside with entertainment. The hotel entertainment was not up to much - typical hotel stuff.

The staff were polite and helpful with any queries that we had.

We would stay here again but on a self catering basis.
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Travel operator: MyTravel

Recommended
Yvonne
17 years 5 months ago
Booked Studio app but were given one bedroom app, very spacious, not much wardrobe space though. The hotel was very clean but parts were looking tired and drab, needed updating.

Rooms were cleaned daily apart from sunday, also clean towels daily. We were on the 3rd floor overlooking the street near the bars so it tended to be very noisy in the middle of the night, we had everything from bins being emptied, parties in the street and car engines revving up.

Just had a snooze in the afternoon to make up for it though. Didnt try the restaurant other guests we spoke to didnt give us a good impression of the dining room so just ate out.

The bar staff were more interested in chatting to the animation team than serving guests were made to feel a bit of an inconvenience interupting their social lives.

The animation team did no work at all while we were there, no kids club(and there were plenty going about), no entertaining at all.

The evening entertainment we didn't bother staying in for thanks to the not to nice bar staff.
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Travel operator: Direct holidays

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