Shocked at some of the comments on this hotel as we loved it, and we are very fussy and well travelled.
Although we had to move rooms after a couple of days due to refurbishment work, this proved to be no problem.The rooms are comfortable and spotlessly clean, with the linen changed often.I have rarely stayed in a hotel room that provides so much space for clothes, loads of drawer and hanging space.
The food was good but not excellent, there was a reasonable choice, and some treats laid on like a chocolate fountain. Overall I could\'nt really fault the food, and I am as stated previously very fussy.
The best thing about this hotel and I can\'t praise it enough is the hotel staff. from the waiters to the cleaners, reception. Everyone was fantastically friendly and helpful which is very unusual in ...
a Spanish hotel. We were always greeted with a smile, and absolutely nothing was too much trouble, they were wonderful, all of them.Read More
The location was the best in Benidorm, central for everything, we loved it and would never stay anywhere else but this hotel for that reason. There is renovation work going on, but the hotel needs it, so it\'s worth putting up with.The outside areas are a bit cramped and lose the sun mid afternoon, but there are roof patio\'s to enjoy the sun, and the covered heated pool was great.
The public area\'s are bright and clean, though the reception toilet is not well placed, as you have to go through a sort of emergency exit to get to it. Otherwise brilliant hotel, loved it.
Tour Operator: Thompson