110 Reviews
Traveller Rating
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Excellent20
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Very Good52
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Good26
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Average5
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Most facilities are shared with the Sol Pelicanos but both hotels have their own bar and restaurant and meals must be taken in your allocated hotel. The food was normal for a 3* hotel, I guess it could become repetitive but there was always something to eat and for the price we paid the quality was fine, breakfast was better than the evening meal though.
There is a small pool at the Sol Ocas which we normally used or you can use the pool at The Pelicanos which is massive and is used for the setting of the series 'Benidorm'.
The staff were not rude but were not particularly warm either, they were just doing their job.
I have given the entertainment a rating of 3 but have based this purely on the posters advertising what was going on, as we always went out in the evening I didn't actually see it myself.
The location is good, about 5 minutes from the beach and about the same to the main nightlife area but far enough away to avoid the noise at night.
Benidorm is full of stag and hens and their behaviour was going beyond just drunken fun, I heard reports of hotel furniture being smashed, families feeling uneasy around pool areas and the police having to be constantly called to attend incidents at the hotels.
Benidorm was cleaner and better maintained than my previous visit and I just hope the stag and hens don't force people to go elsewhere.
I would recommend this hotel but if you want a huge choice of food then maybe you would be better paying more and going to a 4* hotel.
Travel operator: Monarch
Travel operator: thomas cooke
the room was spacious and cleaned every day with clean towels.
the pool is the best and is very cold at first but it takes about 10 minutes to swim around the whole thing!
i would recommend this hotel to anyone
Travel operator: thomson
Whilst we went halfboard, we only had breakfast, plenty available, usual typical buffet type range which was ok and definately edible. cant comment on the teatime though we always ate out as there so many places to try. if its English you want, go to The Grand National (try their home made pies), Union Jack and the Yorkshire Pride. The hotel is located 2 mins walk away from all the bars etc but you dont actually hear any noise from them at night. A show you must see is Albi Senior, great comedian also dangerous Brian was hilarious too. The staff were all ok, reception were great, helping with any queries you have and well spoken english too. We only saw the daytime entertainment by the pool side which was ok too. We would go back to this hotel, but room 617 appeared to have a smelly drain problem though. The rooms with the double beds in are a little small, with just enough room to walk round the bed and get into the bathroom and thats it, but hey you only get changed and sleep in there dont you.
Travel operator: thomas cook
Travel operator: first choice
Travel operator: globespan
Travel operator: flyglobespan
stayed on a half board basis and the food was quite good despite previous comments. Hotel location was excellent if you like to be close to all the bars and a short walk to the beach (which is lovely). Only complaint I have is the amount of "hen and "stag" parties that are allowed to use both the Pelicanos and the Ocas, I paid an over the top price to Thomson's to have my holiday spoiled by their constant shouting, screaming and banging doors in the hotel complex. Benidorm is not for me.
Travel operator: thomson
We aren't really fussy to be honest and look at a hotel as a base only, but the rooms were clean and tidy and the maids were in every day. We found the staff pleasant and friendly.
Again, on the day we arrived, we were told by an elderly couple that the food was terrible. But, we have nothing negative to say about the food at all. There was loads of choice, plenty of it and something for everyone. There was little queing and each meal went smoothly. The only critisism would be that there wasn't much choice for kids - mine ate soup and pizza for a week!
Location was perfect. It was fantastic for all the entertainment, pubs and clubs, but surprisingly quiet at night. With all the pubs and clubs on hand, we didn't really go to any of the hotel entertainment nights except once, to the parrot and magic show which was fantastic for the kids.
The pools are fantastic. The Ocas pool was ok, but the Pelicanos pool was fantastic. Clean and plenty of sunbeds available. Drinks and food in the hotel were very expensive, but we bought stuff out the market and took it in with us - there was no-one checking.
I would recommend the Pelicanos Ocas and would definately go back.
Travel operator: Globespan
thanks to travel republic holiday went without a hitch.
I would deffo stay at this hotel again.
Travel operator: travel republic
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