Thank you for your comments, we value customer satisfaction very highly at Alpharooms and as such your comments will be forwarded to the relevant department. Please accept my sincere apologies for the obvious inconvenience you have suffered.
In order to obtain the best prices and availability, we operate a live booking system. Regrettably, this does mean that in rare instances we may not be able to honour the stated price at the time of confirming your order.
Once again please accept my apologies for the this.
Every time I went on Alpha rooms website the said hotel had been reduced by a couple of pounds and today had been reduced by £70!!! Surely when I put my dates in if the room is not avaliable it shouldn't be shown. On one occasion the guy on the phone did say I could book the room (so they did have availability) but I would have to pay double the price for it.
I am absolutely disgusted that they can be allowed to advertise in this way
"Tried 3 times to book a room which was advertised half price, paid a deposit each time only to be told that the room had doubled in price."
Oh dear you could have a problem here. I assume you paid by card so I suggest you check your account as soon as possible. Each time you clicked to pay a deposit then it is quite likely that you have been charged so have in effect three bookings.
The old tale "only one room left" is a common marketing practice for some firms to encourage you to book.
Surely advertising like this should be policed in some way
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