Travel Agency Complaints

Do you have a complaint against a travel agent and how you have been dealt with during or after booking your holiday? For help and advice post in here.
Hi Norma I'm getting an error message when trying to look at their holiday cancellation charges. However, best to wait for their cheque/bank transfer to arrive to see exactly how much they are refunding you. Hopefully £1260.

Have you contacted your insurance company? If so have they agreed to repay you the difference?
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