Does anyone know when the schedule for April '09 will come out? I'm looking to book flights to Lanzarote from London for next Easter. Any idea what the average price was for this year - not sure whether to book now with another airline or hold on for Easyjet?

Hi

we are flying with easyjet at the weekend and wandered if hand luggage is free to take on or do they charge at the airport on departure if we take any?

Thanks

Liz

Hello Liz

Hand luggage is free with Easy Jet and most lost cost airlines, Your one piece of hand luggage must fit in their measuring frame with the only restriction on weight being that you can lift it unaided in to the locker.

Hope this helps, their website will give you all the information that you need.

Enjoy your flight,

Dave

Hi,please can any one answer this query.
My daughter has booked a holiday with cresta to disneyland paris flying with easyjet.This is a package booked at a Thomas cook shop.Booked july going in october.Does anyone know if the luggage allowance is included as she keeps getting conflicting responses.I have also put this on the complaints thread due to another issue.
thanks genine

Hi hassie1 ... on a package holiday, the permitted luggage allowance is specific to the tour operator rather than to the airline.

Easyjet have a free baggage allowance of 20kgs, however there is a charge for each piece of luggage checked into the hold. Passengers booking direct with Easyjet can pay that baggage fee online at a reduced rate, or at the airport at a higher rate.

The Cresta Holidays website is unclear about the free baggage allowance, however they are clear in saying that a baggage fee will be advised at the airport. My guess would be that Cresta will allow your daughter a free baggage allowance of 20kgs, but she will be charged a fee per checked bag by Easyjet. There is no fee for hand luggage. However, that is only a guess and for absolute confirmation, it would perhaps be a question for Cresta rather than Easyjet. Presumably the booking confirmation is no clearer than the website ? You say that you have posted in Complaints, but it may actually be worth posting in our Tour Operators forum in the hope of catching the attention of someone who has been on a similar Cresta holiday.

David

Speedy Boarding

I've booked a flight for 2 elderly friends next weekend with Easyjet and they are the last 2 seats on the plane. Now I'd like to book speedy boarding for them and I have a £30 credit file with easyjet after my previous flights were reduced, would I be able to use my credit file?

yes i am sure you can, i have done this before; but you have to do it over the telephone you are not able to redeem credit file refunds on the internet.

Hello am after some reassurance please, have booked holiday with ulookubook flying luton/alicante with easyjet. Have heard about this advance passenger information which supposedly has to be registered before you fly. Can't fill details in on easy jet's site because booking not through them.
ulookubook tell me that details can be given at check in and not to worry about it. I am worried!
want to be sure we get on the flight.
someone please reassure me

I fly to spain several times a year, and the only airline I've physically given the advanced info to is Ryanair. All the others must have done it as part of check in. If I remember correctly its your name, passport number and date of birth they want, which they can easily take at check-in.

You should be fine.

Easyjet request that passengers booking online fill in the Advance Passenger Information on the website

However most charter airlines and BA ask for both online or at check in (whichever is easier for you)

Here's the Department for Transport link

http://www.dft.gov.uk/pgr/aviation/international/advancepassinfo?page=1

Here's the Easyjet link

https://www.easyjet.com/EN/News/api_spain_september.html

Seems Easyjet only want the information online, so I'd give them a ring to be sure or perhaps to avoid 10p a minute calls, ring the local airport as they should know

Thanks for the replies, we're just going to turn up in plenty of time for the check in, am fed up of trying to phone/e mail.

a friend is travelling with them tomorrow and has only hand buggage allowed, if she wants to take a piece of hold baggage and pay at the airport what will the charge be?

Probably more than you/she might expect! Look at easyjet's website for details and check the FAQ whilst you're at it. And if her case is OVER 20kg, there'll be excess weight charges to boot ....... jawdropping, and not what you need when you are off on your holidays ..........

Two weeks ago I booked flights to Lisbon with Easyjet for the New Year. I looked on their website last night and there do not appear to be any flights in December from Bristol to Lisbon. When I look at my booking details it now states my flights have been "disrupted". I have contacted Easyjet about this and am awaiting a reply.

Does anyone know what "disrupted" means - does it mean they have cancelled all the flights? If so, am I guaranteed to get my money back?

Thanks

Easyjet expected to make big announcement tomorrow (Tuesday) . Content unknown.

Nivsy

still waiting for the big annoucement from easyJet,

Well they have cancelled the return flight that i have booked for November ...they dont have an alterative till the Thursday (original one was for a Tues) ....i cannot use that, do they still have to give me a refund ? Has anyone got any idea how i do go about getting a refund (if i can)..

I have 3 return seats booked for tuesday week to Alicante and returning a week a later.
Does anybody know if it is possible for a refund or credit note as I need to cancel 1 of the seats ?
Thanks
Lou

Does anyone have a 0800 or even a different one to the one on the website. I have been trying to get through to them for 2 days I have looked on here ,but i cant find it