Travel Agency Complaints

Do you have a complaint against a travel agent and how you have been dealt with during or after booking your holiday? For help and advice post in here.
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Hi Norma I'm getting an error message when trying to look at their holiday cancellation charges. However, best to wait for their cheque/bank transfer to arrive to see exactly how much they are refunding you. Hopefully £1260.

Have you contacted your insurance company? If so have they agreed to repay you the difference?
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