Just returned from a 14 night all inclusive and we had a ball. I have never seen so many staff at a resort cleaners everwhere. The staff made our holiday so helpful and a good laugh always smiling. The food was great and again the staff do a great job. The hotel is a bit isolated but there is no need to leave it has everthing you need.

Hotel was very clean but would not by any stretch of the imagination describe it as four star , I was ill for 6 of the 14 days there and on return ended up in hospital for 8 nights with a tropical disease probably " Q Fever " having never had to stay in hospital in my 46 years on this planet !!! Shoes were stolen from outside my room although this was probably my own fault for leaving them there . Could not fault the staff as they were always pleasant & polite even the rubbish bin collectors helped me with my Espa

The resort is amazing we loved everypart of it, it was secluded so you cant walk anywhere but the landscape is unspoilt.The food was good theres always alot of choice and the seafood resturant was great.The hotel and rooms were very clean and all the staff are constantly smiling saying hello which was nice. The beach was lovely and always kept spotless. The entertainment wasn't great but we hung around the lobby drinking. This was our first time to the Dom Rep and we will be returning very soon.

Like many others we were very concerned having read some reviews of this hote, and at one point even thought about changing our holiday. I do sometimes wonder what people expect from a holiday.

Anyhow to the truth of this hotel.

The food was excellent the chose was 1st class. The hotel was very clean and constantly being kept that way.

The staff were very friendly and always smiling and willing to do anything to help a small tip was always received with gratitude 2$ was average for waiters and bar staff (little and often ). The room was kept very clean

The only negative I found was the location it is a fair distance from anywhere else the beach was a big disappointment basically man made gravel (not white sand)
there is a shortage of umbrellas around the pool so if you like shade get there early.

In summary hotel excellent. Staff excellent. Location poor. Value for money brilliant.

Very, very good!

Me and my wife stayed at this hotel for 2 weeks all inclusive in april, this hotel is the cleanist place we have ever seen every member of staff was either cleaning or smiling.

The rooms are basic and in need of refurbishment including the bathroom but its got air conditioning and are kept clean daily a safe key is available for fifty dollars (us) for 2 weeks theres a mini bar fridge free of charge with first choice topped up daily, there also golf car style people carriers to ferry you about as this hotel is a big place

This hotel has various diffrent restaurants there all excellent the main buffet restaurant is good and there is a pizza, burger, chicken, chips style fast food restaurant by the beach and the main entrance road there is burger bar open late if you visit the discoteq or casino on a nighttime they turn the main road into a outside party after 7pm

The hotel location is good only 60 mins from airport
and its big place so you wont get bored the watersports are good the beach bars give fantastic service find wandi ask him for wandi special.

The beach is nice just remember to stay off it when it rains due to sand fleas, they come out in the rain and they will eat you alive !!!

All the staff all so nice allways smiling they cant do enough for you they shut the beach bars at 6pm but if want more beers they fetch them for you !!

We didnt bother watching the shows in the evening as we find them boring the area where watch the shows was allawys very busy we prefered to sit in the paino bar and chill and visit the karaoke bar and the Hard Rock bar and the night club all cheessyy but good fun

We never go the same place twice but the Bahia Principe was the cleanest and friendliest place we have ever been 3 star rooms 5 star service.

Well kept rooms and very clean resort.

The nightly entertainment was a little dull, but during the day the activities were always good.

We never had a problem with the food it was excellent.

The hotel staff were always polite and courteous.

We would visit this resort again and recommend it to other people.

Having spent two wonderful weeks at this hotel, I cannot believe there were some bad reports. Hotel rooms do look a bit dated, but were very clean. Food was good in all the restaurants with a good variety.

Drinks certainly not watered down, was not too keen on the white wine and only local spirits are available. Water and drink stations everywhere. The staff are really lovely, friendly and helpful.

Bulb went in the bathroom, person to replace it nearly beat me back to the room. Christine our rep was brilliant and very helpful. This is a very well managed hotel and yes I would certainly go back.

After reading some reports we were slightly concerned about our trip to the Bahia Principe, San Juan. It
was also our friend's wedding so we wanted it to be perfect for them. I can honestly say that it was brilliant.

The accommodation is slightly dated but very clean, the hotel grounds are very well kept.

The food is superb, entertainment is very good, staff are so helpful. It definitely is value for money.

The wedding was lovely.

Can't fault it at all! Will be returning next year.

We have just returned from a wonderful two weeks at the Bahia Principe San Juan. At first we were sceptical in view of some the previous reviews left. However, we were pleasantly suprised. We wanted a restful holiday in order to recharge our batteries and this holiday and it's location certainly proved ideal.

We travelled with First choice and there was no problems with the flight over or coming back. The only thing that I would point out, which we were not previously told about, is that you have to pay tax to enter the country and on leaving the country so make sure that you travel with some Dominican currency or American Dollars.

On arrival we were met with a welcome and a coctail drink. However, when we got to our room we found that we had been allocated two single beds even though we had booked a double bed. It did take two days to sort out the accommodation because we were advised that 70% of their accommodation is twin occupancy so we had to wait for a room with a double bed to become available but this did not spoil our holiday in any way.

There was a good choice of hot and cold food in the main restaurant and you have a choice of eating at three out of four a la carte restaurants each week. We were not impressed with the Sea Food restaurant, in particular the service. You were left to stand around for a long period of time until your table became available and the service was very slow. When the food arrived it was not that good and there was very little of it on the plate. We only opted for two courses (main meal and an ice cream to follow) and we spent nearly two hours in the restaurant. There was a better choice of sea food in the main restaurant. Mexican was good, however the main restaurant proved to be the better option overall.

We did two of the excursions which were the Safari trip and the visit to Puerto Plato and throughly enjoyed both. If going on the Safari excursion remember to bring sweets to give to the children you will see on route. It was a lovely experience. Note! not a trip to take if you are pregnant or have a bad back as the roads are bad and it is a very bumpy ride on the jeep.

There was plenty of sporting activites to do and the hotel entertainment team were excellent and very friendly. People with children were well catered for.

My final comment would be that although the accommodation was clean I would not rate it as four stars. It could certainaly do with refurbishment. The decoration is long overdue and the bathrooms certainly need attention. Outside of the rooms the complex is well maintained and the gardens are beautiful.

We both loved the hotel. Had been here with some friends 3 years ago and loved it just as much then as we did now.

Have booked to go back at the end of August this year.

This hotel is easily a 5 star. The whole holiday was great and we cant wait to go back.

We can't understand what so many people have to complain about, as this is a third world country. We would love to live here.