The hotel is set in blocks of about ten rooms two stories high. The surrounding gardens were beautiful and were mantianed daily from what we could see. The room was big and bright, we have probablly stayed in a better standard room for a 5 star, but it was clean and well maintained.
The food was wonderful, there was a buffet style service three times a week and then waiter service in the main restaurant. There were two other restaurants the A-la-carte one was exceptional both in the service and the quality of food.
The staff were all very friendly nothing was too much trouble. The hotel was a little way out of Negril but there were free excursions from the hotel. We were only there for a week so we didn't go into Negril.
The beach was picture card perfect, soft white sand and turquiose warm sea to dip into. Red flag system on the beach for when you want a drink, just place it in the sand and some one will come and take your order.
Not a huge amount of entertainment but, there was something on nearly every day and night, and the entetainment team were great fun. We had gone to celebrate our silver wedding anniversary but there were all ages staying. The only thing we could fault it on was the pool which was only small, this wasn't a problem when we were there, as the hotel was only half full, but it could be tight in full season.
Already planning to go again when we don't need a baby sitter in a few years.
Travel operator: thomson
Can't say that it did actually get any better - but the top class food, service and hotel facilities that we had experienced the previous week with Couples was totally matched at Couples Nigril.
Would absolutley recommend Couples to anyone!
Travel operator: Kuoni
Staff - never known any more friendly, all with a smile from the reception staff through the waiting on staff, bartenders, entertainers co-ordinators, even the gardeners!
Any request was greeted with a "no problem Mon"
Entertainment got a bit "samey" after 2 weeks - there's only so much reggae and Bob Marley that I can handle - but the piano bar provides late evening relaxation in the form of round the piano singalongs, Karaoke and disco on various nights - the bar here stays open until the last person leaves!!
There are two gyms and a games room with table tennis , slot machines, a TV, board games and a small library (leave your holiday pulp fiction for someone else to read).
There is a spa/beauty complex - being re-fitted during our stay, my wife had French manicure/pedicure and a facial massage and enjoyed it, not too expensive either!
There are activities throughout the day, all documented on the board outside both the main restaurants.
Food, well there is the open-air Cassava terrace that does a full breakfast buffet - absolutely anything that you could want and then some more...
You will be greeted at the entrance and then escorted to your table, offered tea/coffee/water and then you go for your buffet. There is an egg/omelette station and someone on hand making up smoothies.
Cassava also provides a full lunch buffet with some pretty interesting local dishes alongside stuff that you'd find at home - there's also a sandwich station and a salad station(as well as all the salad on the self-serve area)and there's also a daily grill special - Fresh fish/Kebabs/ribs/roast meat/sausages etc.
They also have soups and an amazing selection of desserts - the bread and butter pudding was to die for!!
As an alternative the Helicona beach grill provides an over-the-counter service of burgers/hot dogs/jerk chicken/pork and other meats, together with a salad bar, soup station, nachos with dips and an ice cream station...
In both the Cassava area and the Beach bar area there are self-service tea and coffee stations.
In the evenings the Cassava provides a Buffet on Monday, Thursday and Saturday - on Mondays the restaurant quite literally takes itself to the beach, lock stock and barrel! On other random nights the restaurant sets out on the poolside terrace. Only down side is that as in most buffets the food looks a little weary after the first hour or so and isn't as hot as I would like.
On Tuesday, Wednesday, Friday and Sunday nights the service is waited-on a la carte with a menu that changes on each night. No reservations are needed, if the maitre-d can't seat you when you arrive he will ask you to take a seat at the bar and will come for you when the table is ready - we never waited more that 15 mins...
The Helicona becomes an a la carte restaurant in the evenings except Saturdays when it's closed, they serve pasta/steaks/fish and the menu changes weekly.After 10:30 pm it reverts to being a grill bar open till early morning!
The "posh" restaurant Otaheite is indoors, seats about 50 persons in each of three sittings - food and ambiance quite good, you have to book at reception and you may have to share your table with another couple - we only ate there once in the 2 weeks but were happy with it. Closed on Mondays as they do a special returning guests dinner. Dress code in place.
Other eating possibilities include "high tea" (cakes/pastries/tea/coffee) served on the poolside deck in the afternoons and room service continental breakfast offered everyday at no extra cost.
For $150 you can have a private meal for two at either the beach or the garden wedding gazebo - choice of menu (lobster or chicken), four courses, wine and your own dedicated server to attend to all your needs. We did this for our anniversary and had a great time.
Cleanliness - not an issue, staff always prompt to mop up any spillages and deal with any food left on tables, toilets cleaned regularly and our daily maid service was first class! Not even a hint of a dodgy stomach!
Travel operator: Thomson
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