14 Reviews
Traveller Rating
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Excellent4
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Very Good4
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Good0
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Average4
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 3 months ago
We stayed at the Riu Tropical for nine nights and had a wonderful time, the best bit about the resort for me was the staff and the beach which was always kept clean with clear blue warm sea (no seaweed either) and there were always beds available along with clean beach towels which you could collect daily from the poolside.
We had an oceanview room veiw which we were more than happy with as we didnt know if one would be available for us, again our room was always kept clean (the maid came every day we were there except sunday I think!) there was occasionaly a fausty smell in the room but it soon went once we opened the balcony doors so we never had a problem with it.
There was a mini bar in the room which was re-stocked every two days and the beds were two double ones pushed together so more than enough room for us! Also the balcony was a good size with really comfy seats to relax and watch the sunset on.
The complex itself was well maintained and very tropical which I loved,the food was good we ate in all the restaurants and our favourite was the steak house,loads of choice in the buffet restaurant and if you go you must try the barbequed chicken from the beach hut at lunchtime its really nice.
The only downside for me was the entertainment in the evening but thats just because I prefer reggae music to grease shows etc there was a disco open from 11pm-3am.
Must say a very special thanks to ken who really looked after us at the Riu, we can't wait to come back and see you again.
We had an oceanview room veiw which we were more than happy with as we didnt know if one would be available for us, again our room was always kept clean (the maid came every day we were there except sunday I think!) there was occasionaly a fausty smell in the room but it soon went once we opened the balcony doors so we never had a problem with it.
There was a mini bar in the room which was re-stocked every two days and the beds were two double ones pushed together so more than enough room for us! Also the balcony was a good size with really comfy seats to relax and watch the sunset on.
The complex itself was well maintained and very tropical which I loved,the food was good we ate in all the restaurants and our favourite was the steak house,loads of choice in the buffet restaurant and if you go you must try the barbequed chicken from the beach hut at lunchtime its really nice.
The only downside for me was the entertainment in the evening but thats just because I prefer reggae music to grease shows etc there was a disco open from 11pm-3am.
Must say a very special thanks to ken who really looked after us at the Riu, we can't wait to come back and see you again.
Travel operator: our flight was with first chioce and we booked into our hotel on arrival which was not done through a holiday company
Recommended
18 years 3 months ago
Stayed in this hotel in January and i have to say this hotel is outstanding! The food was great lots of choice however there are 3 main restaurants and a buffet restaurant, to eat at one of the 3 restaurabts you have to book a table in the moring and the queue can get rather big.
Both pools were lovely, however, the beach wasnt the best, not how you imagine the carribean to be, water was cloudy and sand a bit rocky in places.
The rooms were excellent and were cleaned every day.
The only fault was the transfer think it took 2hours from the airport to the hotel, but its worth it.
I would deffinatly stay here again.
Both pools were lovely, however, the beach wasnt the best, not how you imagine the carribean to be, water was cloudy and sand a bit rocky in places.
The rooms were excellent and were cleaned every day.
The only fault was the transfer think it took 2hours from the airport to the hotel, but its worth it.
I would deffinatly stay here again.
Travel operator: Thomas Cook
Recommended
19 years 3 months ago
One important point regarding the Riu Hotel in Negril. There are actualy TWO hotels, one called The Riu Tropical Bay and the other Riu Club Negril. The Tropical Bay is the poor standard older hotel with all the the bad ratings. The Riu Club Negril is the newer cleaner and far better hotel. The two hotels are only about 1/4 mile from each other in the Bay.
Luckily we stayed at the Riu Club Negril. Cannot fault this hotel. The beach was nice but the sea was disappointing because water was rather cloudy for snorkelling but it was clean and the sand was swept every morning at dawn. Food and drink were top notch and plentifull. Staff polite and helpful, entertainment was great in the day but lousy at night apart from the odd dance show, there were 30 of us so we entertained ourselves otherwise you could get bored unless its your honeymoon!
Luckily we stayed at the Riu Club Negril. Cannot fault this hotel. The beach was nice but the sea was disappointing because water was rather cloudy for snorkelling but it was clean and the sand was swept every morning at dawn. Food and drink were top notch and plentifull. Staff polite and helpful, entertainment was great in the day but lousy at night apart from the odd dance show, there were 30 of us so we entertained ourselves otherwise you could get bored unless its your honeymoon!
Travel operator: First Choice
Recommended
19 years 5 months ago
Great ocean side room. Would suggest building 1 or 6 for the most quiet. Building 3 or 4 for the closest to the entertainment and pool, food, etc.
The employees go out of their way to help you and always with a smile.
The employees go out of their way to help you and always with a smile.
Travel operator: Changes in Latitudes
Recommended
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