The staff were first class as before, but then the hotel is well aware that the staff are the key in getting people to visit again and again. Many of the people there were doing exactly that and except for one couple all the new ones said they would be back.
Couple of problems with our room (a wardrobe door and bathroom light failed) which were sorted quickly. Room cleaned daily and clean towels.
Food? I am the fussy eater in our house and my only complaint was the damage it was doing to my waistline. Back to the diet now we are home.
Plenty of sunbeds. We had the same ones every day.
Entertainment was what you expect when catering for British, French, German, Polish, Russian and Dutch It cannot be perfect but the animation team worked hard and the specialist artists were competent.
The location is a bit out of the way but a good bus service to Paphos or Coral Bay at only 1 euro made it easy to get around.
Complaints? Well got to have one. The AI times have changed by request of the holidaymakers and finishes at 11.00pm but starts now at 10.00am. Just means you stock up early so no problem. Oh and they have not reinstated the weetabix. Tut Tut.
Only real gripe was the 'camp bed' issued on the first night. This may have been suitable for a small child, but our tall 16 year old daughter found it impossible to sleep on. Having said that the hotel staff very quickly changed it the following day after we raised the issue.
Varied between excellent and adequate, although there wasn't a day when it was inedible and there was always plenty of it. Also snacks available between breakfast/lunch and lunch/dinner soyou won't starve.
Very friendly and polite (and sometimes a little too efficient in clearing plates etc.), bar waiting staff always around to get you another drink.
Mainly OK, although I'm not a fan of bingo every night and the same songs nightly for the kids' disco tends to pall after a couple of days!
A short bus ride from Paphos itself, buses frequent and cheap. I would recommend paying for the sea view unless you want to overlook a busy road for your stay. 2 car hire companies just over the road if you're feeling adventurous! Should you want to venture out for an evening meal both Kings Aphroditie and King Zorbas (next door to Aphroditie) are well worth a visit (get off the bus 1 stop past Fat Mamas restaurant)beware the portions are not small!
Only gripes we had were Thomson Air serving our daughter (16) a childs meal on the outbound flight! Also some of the non-British children were severely lacking in manners and seemed to think that AI means take 10 times what you need and leave most of it.
Travel operator: Thomas Cook
We had an excellent holiday in, what is in our opinion, a first class hotel staffed with people who were committed.
The location is a downside but there is a good bus service into Paphos
Travel operator: Thos Cook
bus stop over road taxi to paphos harbour
Travel operator: thomas cook
Travel operator: Sunmaster
On arrival we were met by the porter and were in our room within 10 minutes with our laugage arriving promptly to our room.
The room was average size and comfortable, bunk beds for the children and the usual other furnishings. Facilities were hairdryer, tv, power sockets (UK style), fridge, safe and toiletries. Towels were changed each day if you left them in the bath, beach towels were provided from the hotel Gym and could be changed daily if required. Room was cleaned daily with the maids leaving sweets and Easter eggs for the children.
All staff were friendly and spoke English, the Hotel facilities were clean and tidy. The pools were a bit cold but this was early in the season, the kids still loved them.
The food was of a high standard and the presentation was good, tables were cleared promptly. Meal times? what can I say there always seemed food available from 0700 to 2200, no queing. Drinks and ice cream on tap all day.
Sunbeds were plentiful.
Daytime activities were laid on for adults and children these seemed a bit low key but again it was very early in the season. Evening entertainment was not too bad there was usually somthing on most nights in the bar area.
Getting around was no problenm, there was a bus stop outside the hotel and the buses ran every 15 minutes and cost 80c.
Would love to return, but possobly later in the year.
Travel operator: Libra Holidays
The hotel bedroom was also very nice, the maid even tidied the room for us not just clean it every day and change the sheets and towels.
The entertainment was ok there was something different every night so everyone will have at least one night they would enjoy.
There was a good choice of food for every one, even if you didn't like the adults food there was something to choose from the kids menu, we found it was best to have dinner early as there was only about 100 people in the hotel we found the food hotter and fresher when it was busier in the restaurant. The service in the bar was excellent, always friendly and attentive.
We were on a very late flight back to the uk and booked the late checkout room direct with the hotel which only cost 25cyp to keep it as long as we wanted. What was even better the all inclusive doesn't actually end till you leave the hotel for the airport!
We both had a lovely holiday here and will return again, we also recommend eating out in the evenings once or twice so you can taste some real Cypriot cooking.
Travel operator: Thomas cook
The hotel very kindly upgraded us to a sea view room free of charge as we were celebrating a special occasion.
The rooms are basic but clean, they have a balcony, good a/c, very small bathroom, there is plenty of lighting in the room and a couple of plug sockets plus a hairdryer.
Apart from the hotel's public areas everywhere else,including the bedrooms, resembled something from the 1980's and is in need of major refurbishment. The bed linen and towels were changed daily.
The dining tables are very very close together, which made it feel as though you were dining with the couple adjacent to you. The food lacks flavour, imagination and is very poor for a 4 star hotel, unfortunately the soft drinks and alcoholic drinks were little better.
The staff are efficient, however, there appears to be no raport between the guests and staff and it seemed very impersonal. The pool areas are fairly well maintained and whilst we were there sunbeds were always available.
During our week's stay the entertainment consisted of one quiz and a dance show, however, there is a disco most nights in Nero's bar. When we checked out we gave in our keys and the hotel receptionist bid us farewell, he didn't ask if we had enjoyed our holiday, most unusual for a 4 star hotel.
This hotel is more akin to a 3 star at best. If you book it as a very cheap late deal it may be alright,it certainly isn't worth the brochure price and we wouldn't return.
Travel operator: JMC
Its location was good, not too far from the town of Paphos with excellent public transport links.
Staff while unobtrusive, would help when asked. The animation team were young, polite and "fun" without being annoying.
We would certainly stay again.
Travel operator: Thomas Cook
The hotel was very clean and satisfying.
The people behind the bar are very ignorant because you have to wait for ages to get served. The waitresses are absolutely brilliant and friendly.
Lots to do for the kids to do with the animation team. You can play football, water polo, shuffleboard, pool games, killer darts and many more There is a hairdressers a gym a arcade 2 snack bars 2 restaurants and 4 pools.
We enjoyed are stay are stay at Laura Beach hotel
Travel operator: Thomas cook
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