In short reef great - room great - hotel badly let down by diarrhea and smell issues.
Travel operator: First Choice
Travel operator: first choice
We booked to stay over new year and were hoping to see the new year in, in style.
The gala dinner was very well presented but try and get a drink after 11pm on new years eve and you've had it. We were told to pre-book drinks at a price of
Travel operator: you travel
The staff were very friendly and helpful, cleanliness was good and the food was ok. There was definately something to suit everyone, as our party consisted of two adults, two toddlers and an OAP.
Fantastic beach right on the doorstep for the essential snorkling, clean, well managed with good facilitys (beach bar, childrens playground etc) Excellent kids club and mini disco.
The animation team could not do enough to make you feel more at home, and the entertainment was varied and enjoyable with lots of places to escape to if it was not your cup of tea.
The gala dinner was amazing and the hotel really surpassed itself with the xmas festivities.
Only downside was the pool, not heated as stated and in poor condition, needs complete overhall and better depth notices. I jumped in on the 3rd day and badly sprained an ankle as pool was too shallow (I was not the only person to sustain an injury during our stay) but the doctors clinic on site was fantastic and the hotel were very good.
Only other gripe was that this was a large complex which made it difficult to get around if you have reduced moblity, but the staff were very good and would stop in there little golf buggies and offer a lift if you were struggling.
Travel operator: First choice
Good points regarding the food are the bread,soups,salads and sweets which are really excellent.
The main courses are very bland apart from the odd dish.
The omelettes at breakfast are also very good but the fruit juice is the syrup type and tasteless.
The location of the hotel is very remote but the setting against the mountains is stunning.
All of the staff were very helpful and a special mention to Akram who I think actually works for the Egyptian Tourist Office - He was very efficient and also very comical.
We went on the Quad biking trip which was brilliant.
The Blue Hole trip which involves jeeps, camels, snorkelling,eating and shopping is also very good.
The Jerusalem and Dead Sea trip was worth the effort but it is very tiring and involves a very long day.
We were quite surprised by the entertainment which involved two different duo's.
The first duo involed a male keyboard player and a female singer and they were quite good.
The second duo, which I think were the Greenland Band were hilarious and we still cannot work out if this was deliberate or not.
The local dancers which included a spinning man act were also watchable.
With the sun setting at about 5.00pm, everybody seemed to disappear to their rooms for a couple of hours, because there was not a lot else to do until dinner.
Would re-visit for a very quiet and relaxing holiday but the main course food needs to improve.
Travel operator: 1st Choice
We had no problems getting water, we could get as many bottles as we liked, there were no problems at the bar,although all-inclusive finished at 11, you could stock up on extra drinks before 11, we found staff friendly and you dont need to tip, there are tip boxes if you want to though.
The cleaners were constantly on the go, although very clean, this hotel is not a 4* or 5*. the hotel is isolated, we knew this, so wasnt a problem, we did 2 trips, quad biking and red sea cruise, both very good, the entertainment is not good,but the singing duo were hilarious(this wasn't there intention!) the jetty into the sea was great, and the sea was warm.
Very good for snorkeling. I think this is a quiet time for the hotel, and maybe a good time of year to go,the weather is great and it was very relaxing.
The down side was I had a dodgy stomach for 1 day, but I didn't feel ill with it, my husband on the other hand still had a bad stomach when we came home, he didn't let it spoil our hols though, other people we met didn't have trouble with 'taba tummy' it doesn't affect everyone!
Travel operator: thomsons
The cleanlines of food and bar ares is a different story- the bar areas stank, we witnessed a young boy urinating on the bar in the pool and being given a round of applause by his family.
I don't know if that is acceptable to you but it certainly isn't to me!!!!
The swimming pool which could be lovely if they spent time cleaning it was filthy and had bits floating in it, aswell as other guest fully dressed in it.
There wasn't a great choice of food and was never anything child friendly.There was every other nationality themed evening accept for english.
Entertainment consisted of an hour in morning and an hour in afternoon, which was water polo and water areobics.
Childrens evening entertainment consisted of a fifteen minute tape being played (the same one every night)to which the children danced. My seven year old was bored after the first two nights. And WHAT adult evening entertainment.
The entertainment which we watched consisted of fights and rows between other guests, the arrests of people because of drug use. What wasn't at all funny was having a serverly bad stomach for best part of a week which all of us had at some time during the holiday.
We felt very sorry for hotel staff, there isn't enough of them to cater for how many guests there are.when you did get served they were polite and helpful.
The thomson rep we feel was far too young for this hotel, she did absolutly nothing about our complaints and concerns.
I would certainly advise anyone who hasn't already booked to go here, not to.
Travel operator: Thomson
As a family of 6 I can honestly say that there is no way that we even came close to eating or drinking or receiving entertainment to the value of the Inclusive price.
As you can see from the Star rating the cleanliness of the hotel was excellent and the speed at which things where cleaned away ie dinner plates, glasses rubbish so on... second to none. A good tip is to tip the cleaner when you first arrive to ensure good service while you are there. Not necessary but it doesn't hurt bearing in mind what they actually earn.
The Food.. well none of my family are fussy eaters and not inclined to week dispositions - the first 3 or 4 days were good but it became same-oh same-oh and bearing in mind that 5 out of 6 or us ended up with extreme stomach upsets in the first week.
The Ala carte restaurant in also open for your use but be careful, we managed to get stung for a 2 dinners by taking the (pushed)recommended choice even though I made quite clear we were all inclusive. So don't be thick like me and sign anything. (the 1st night)
The Hotel staff were second to none and in my opinion deserve medals for their patience and kindness, there were the odd rude, sneaky and downright grumpy ones with double standards who altered their behaviour depending on the nationality they were dealing with but that was rare. Thankfully
We found that it was the Guests that were ignorant and rude and childish and in some cases downright nasty.
Entertainment of any quality was non existent for the whole 2 weeks and believe me I am easy to amuse and the pleasures to be had were all at extra cost, which we were forever being offered - pool part(special ticket for free drinks) beach party (special ticket for free drinks) BBQ (special ticket for free drinks) everything was chargeable. So when you consider that my husband paid nearly
Travel operator: Thompson
Due to certains guests and probems with them we as the english got moved to another resturant the a la carte and did not get the same options of food as the other guests. What food we did have was cold and tasteless. We nicknamed the resturant as THE ZOO AND THE POOL BAR AS THE ANIMAL ENCLOSURE. This was the pool bar and fight club for the english verus certain nations. They do not know how to queue, eat with knives and fork or clean up after themselves. The floor was also a table for them.
I could honestly say I did not know who the entertainment team was and for children all there was was a pirate dvd which didnt play properly.
The hotel staff at front of house level should be paid danger money and given a medal for what they are put through by certain guests.
Gemma the thomason rep tried to talk to management, but they were too slow in helping. She tried her best and in the end moved us to the sofitel. This hotel is a five star hotel and dont let Dan Gemma manager tell you other wise.
As for radisson it is a two star hotel and not a four star hotel. They will have to do a lot of work on it and stop certain guest from running the hotel instead of the weak management, who think that a free meal at the a la carte resturant, bath robe/slippers, fruit and tea and coffee facilities in your room will make you want to stay there with these guest.
Travel operator: THOMSON
The next day we went for breakfast and believe me it was not somewhere you could go and relax in the morning, finding a table wasn't a problem although it was just so busy. All hustle and bustle with alot of the guests in the hotel very rude, not naming names but they weren't the English ones!
The pool was a huge area lovely and big, although the hygiene was a big problem certain guests we found were urinating in the pool, and at one point even on the bar at the pool! This we found was repulsive and did complain to the rep.
The food was ok quite alot of quests did have upset tummy's, I was ok although I do think it had a lot to do with me not eating any meat, I was a vegi for the entire week as I did not want to get ill. My boyfriend who did eat the meat had a bit of the taba tummy!
We didn't go on any of the trips as they were quite expensive and had only budgeted anyway just for the holiday. The Cairo trip by air was
Travel operator: Thomson
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