The waterpark attached to the hotel can be accessed through a gate which opens about 11 next to the wave pool, you can walk straight in without going through the main entrance. We found this ideal as you don't have to rush in early as you can just wander in or out for the odd hour or so every other day. The park is great with some exciting slides with plenty of space and beds. This alone is value for money included in the price of your holiday.
The wave pool in the hotel is excellent and many a happy hour can be had here for a change of scenery from the main pool.
I read some posts saying the food was not up to scratch but there was something for all tastes from breakfast with omelettes, scrambled eggs, sausages , bacon, breads, fruit, tea, coffee and juices.
Lunch was also good with lots of beef, pork, chicken and fish dishes. Dinner also had many choices with all of the above including pasta, chips, salads, vegetables and soup and these were all followed with cakes and ice cream. The restaurant above the wave pool also done theme nights like Italian, Asian and Greek but we found this a lot hotter than the main restaurant at night.
The hotel staff were all very friendly welcoming and polite. The Entertainment team were excellent and were very friendly and hard working keeping everyone busy throughout the day and even did every night show as well. They did try their best but I feel the hotel could have maybe brought in some outside acts to change things a little. At night some people found there was not a lot to do, you could either watch what ever show was on or go to the main bar and entertain yourselves by playing cards as a lot of people did.
The majority of the guests seemed to be Dutch with a mix of Danish, French and British.
I thought after going here it was time to update the review on this hotel.
So if you like a holiday that is based around the hotel pool and having some family time,the odd show at night and not drinking into the early hours this hotel is for you. Had a great time and I would go back again.
Food was not too bad, something for everyone,
The bar staff were a laugh, if you talked to them and used manners some foreigners just asking for a drink with no please and thank you, got to the point I didn't need to ask for a drink they knew what I was drinking. Guets could help yourself to soft drinks, coffee, water etc.
Free Bus to Corfu town and the beach. You can order a packed lunch to take with you the night before from reception.
Water park was fab, just needed to go and get your wristband in the morning.
Entertainment ok, but fun especially around the pool. My Son celebrated his 14th birthday while we were away, ordered a cake from the kitchen, all the waitresses sang happy birthday, and the animation team took him to the front, gave he a cocktail and the girls gave him a kiss, it was great. He even got a t-shirt from the hotel, left on his bed with a birthday card
We really enjoyed this holiday, took our minds off things, so much so we are going back there again this August
the hotel was great. the room we had was a double bed and a double sofa bed devided by a 3/4 partitioned wall. we had a kitchenette (with no kitchen utensils) which had a fridge freezer, microwave and a cooker, there was a large shower with a seperate toilet. we were on the ground floor which had a nice little patio area with a table and chairs out the back. the only thing that we found a problem with the room was where to hang our wet washing. there was no airer provided and we had no railings on our patio to hang stuff on. we made do with tieing our luggage straps together and hanging it between 2 chairs. its not so bad if you are upstairs because you can hang your washing on the balcony but i would suggest you take your own washing line.
the pools were great. there was a large kids pool and a good sized adults pool with a lifeguard from 10-6pm. the wave pool had the waves in operatition with a lifeguard between 11-5, and they provide lots of rubber rings to use. the aqualand was open from 10-6pm and there is a gate near the wave pool that is open from 11-5pm. you can go in and out of the aqua park all day but you must go through the front entrance first time to get your coloured band for that day. all the pool areas were clean and tidy and there was always plenty of sunbeds to use.
the food was ok but got repetative. the breakfast was always the same. sausage ,egg (all varieties), beans, mushrooms, potato slices, pancakes, fruit, cake, cereal, toast ect. i thought their bread was horibble, it was very dry and if it was toasted it was hard as brick. we stuck to the cut yourself bread and rolls as these were softer. tea, coffee, juice, milk and soft drinks are all available. lunch and dinner was a choice of salad, meat in sauce, a fish dish, potatoes & pasta. spaghetti with either 1 or 2 choices of sauce, chips, a choice of deserts & icecream were available at every meal as was beer and wine(lunch & dinner). the chips were allways sprinkled with herbs which my daughter refused to eat because they had green bits on them lol. 10am-12.30pm they had hot snacks by the pool bar. this included chips, sausages, fish fingers, nuggets, little pastries & cheese and ham toasties. in the afternoon they had toasties and cake available 4pm onwards. if you get fed up of the food in the main restaurant they have a theme restaurant which overlooks the wave pool. they had bbq, greek, italian and asian nights. you have to pre-book this at reception the day before by 5pm but the limit is 80 people so book it in the morning.
the drinks were all inclusive until 11pm. the pool bar was open 10am-6pm and the lounge bar was open from 5.30pm. you help yourself to soft drinks, juice and water which was good as no queing. the cinema bar opened from 8pm and sold popcorn too at 2.5Euros' a bag.
the entertainment was run by a bulgarian team and they were great, ruby, nico, mimi and all the others made our holiday even more special as they were so friendly and welcoming. they played volleyball, football, basketball, french bowles, morning gym and a cocktail game in the mornings. from 3pm they play waterpolo, table tennis, darts and aqua aerobics. they try and get you to take part but dont force you which is good. the best bit was when they come round doing 'housekeeping' and 'massage' it was great fun watching that and be prepared to get wet :). they also do activities for kids. face painting, hat making, football, water polo, t-shirt painting and play games. there was a kids club but only for the dutch kids and run by a seperate company. in the evenings you were mainly restricted to the hotel. the team put on a mini disco at 8.45 and a show or quiz at 9.45 and they would sometimes play bingo too.
the hotel provided a bus to the beach and a bus to corfu town twice a day. which we never used so cant comment on them.
there was a small supermarket onsite. if you want to buy any cigarettes you have to order them in advance.
Travel operator: thomas cook
The kids enjoyed the freedom they had, as they didn't have to be joined to the adults all of the time.
The entertainment team worked hard through the day to get everyone to participate in events without being pushy. They then went on to entertain the kids early evening then adults up to about 11pm.
Overall a great holiday, am planning to go again next year.
Travel operator: On the Beach
The room was great, large lounge area, twin room, then up the stairs we had 2 bedrooms, large patio dooros from lounge and bedroom onto large balcony. Small kitchen area with kettle and fridge.
The food was nice if a bit samey by the end of the 2nd week, but always something that we all liked and plenty of it.
The hotel was spotless at all times, as was the room. The staff were friendly and pleasant.
The waterpark was fantastic, we went in every day for at least an hour, the kids went in for longer, the wave pool was huge and great fun too.
We caught the free bus to the beach which was great and also to Corfu Town and so that saved a few euros.
The entertainment was a bit ropey to be honest it did get better but wasn't brilliant, but after a few vodkas (at least triple measures) it got better.!!!!
All in all a great holiday and if anyway asked for our opinion on whether to go I would say definately yes, especially if you have kids they will have a fab time.
Travel operator: First Choice
We arrived at the hotel quite late and the restaurant shuts at 9.30pm for dinner, however the staff were very friendly and allowed us to come in and have some food even thought it was 9.45pm. We found the food to be really good. Every evening there was a chicken, fish, beef/lamb, pork, pasta, chips and vegetarian option. There was always salad bar, soup and puddings! And as a previous reviewer mentioned there was always spaghetti bolognaise. My children are not fussy eaters and so there was plenty for them to choose from. However for the younger children, if they like pizza, chicken nuggets, fish fingers, then unfortunately this wasn't catered for. However as I said I thought the food was varied and of a really good standard. And it was continually replenished throughout the restaurant opening times. My only critism is that there was not alot of Greek food on the menu, apart from Greek salad, humus and Mousaka once.
We chose this hotel as the waterpark was attached to it and we had free access to the park every day. And we really took advantage of this and have the photos to prove it!!! Not sure who enjoyed the slide the most, the children or the bigger children!! Every day you had to go to the park entrance to get a new wristband, and after that you could wander from hotel to park at your leisure. It was brilliant and not at all busy, it was almost like having a water park to yourself, we didnt have to queue on anything. Mind you it had only been open for a week this year but still it was very quiet. If you had to pay to go in it would cost 25 euros per adult and 17 euros per child but as a hotel guest we got it for free!
The entertainment team, who were very friendly, tried their best but unfortunatley weren't great, but there is a mini disco every night and it seemed like bingo on quite a few nights also. On their night off a 'professional' singer performed, which you would think would make a change - however he was from the Netherlands and sang all his songs in Dutch - so couldn't understand a word he was singing! As most of the guests were British after about 10 minutes he was only singing to a handful of guests as everyone else was in the downstairs bar, which was very busy for a change!!
There are loads of sunbeds around the swimming pools and also the wave pool (which was brilliant!), however we did find that sometimes trying to get by the wave pool was a bit difficult as the beds had been reserved by the water park guests, even though there were hundreds of beds in the park. I must say though that if I had paid 25 euros per person for a day in the water park, the last thing I would be doing is sunbathing!!
Travel operator: First Choice
Travel operator: XLA
Travel operator: on the beach
We arrived at the hotel to be told by the incredibly rude reception staff that they had overbooked the hotel and we did not have a room. They told us we would have to transfer to Kavos in the south of the island.
I explained (or tried to explain to the receptioinist in between her walking off , talking to other customers returning to me and staring at me!) that we had booked this for a birthday treat, but to be honest she really was not interested. Instead she continued to issue other guests with their rooms. I asked her why we could not have a room as we had arrived before the other guests , she told us "You just can't".
I asked to speak to the manager but was told he wouldn't arrive until 7pm, it was lunch time when we arrived.
I spoke with Med hotels who instructed her to give us a room but they would not.
Eventually she offered me to speak with the manager 1/2hour after she told us he wasn't there!
We spoke with the manager and was told "It was just one of those things" we again explained the situation to him about the water park being the reason we had booked so he offered a place at Sidari village because it had a waterpark, he said we would get free entrance in it and it was in easy walking distance!
WHAT A JOKE - The "waterpark was a pool with 2 slides and was free to enter anyway.
We had to hire a car to drive to the waterpark at aqualand because they would not pay for a taxi or put on a coach.
We are not the only family this happened to, another family slept in the foyer and waited 14 hours until the manager gave them a room.
If anyone is going to this hotel be prepared for complete rudeness and lies .
Book some where else if you haven't already booked.
Travel operator: Freedom Direct/Med Hotels
Stansted to Corfu, 3 hrs flight a good start I thought- Arrived about 3.15am - it's 2 hrs in front of our UK time.
I didn't book the coach transfer with the holiday as it seemed cheaper to do it myself and get a Taxi from the Airport once we arrived- 25 euros max at that hour of the morning...10-15 min transfer.
Got our cases and headed for the taxi's...but only to see our name and some other families names on a board...(Med-Hotel) All these people go to Lord Travel Office...
All were told that there was a problem with Aqualand Village Hotel and we have to go down South to Kavos (an hours drive away) much better Hotel they said "The Cavo Bianco,"it had it's own beach too but forgot to tell us about the P*ss head clubbers wondering round the hotel lost.
Also had to pay more for the transfer too:-(
All we got from Med-Hotels/Lord Travel was speak to your rep in the morning and she'll tell you what's going on....great we thought????
Well anyway.... we arrived at Cavo Bianco Hotel about 5.30am only to be asked why are we here and there's no room for you..... by 7am a room WAS found, my 3 kids were shattered and fed up just hanging around waiting and worrying.
Got our heads down finally at 7.00am had a quick sleep, up for breakfast at 8.30am and then tried to sort out this mess. I got charged for every call I made BUT good news by 1.15pm a coach arrived and took us back to the the Airport then a taxi from there to to Aqualand Village Hotel.
Our location of our room was great (2205) right opposite the restaurant, close to pools and reception area and evening entertainment and not noisy. Nice enough rooms-proper little kitchen with fridge/freezer, cooker and microwave very handy for my little ones milk at night. Nice little lounge area pull out-sofa with dining table, a 2/3 partion wall seperating the two areas with my double bed leading out to patio area. Good working air-con and FREE, nice power-shower, towels got changed once in the week, extra money for the safe.
Food.......Needs improving not a great choice nor a great deal of thought went into it- twice a week they have a very boring show cooking display which you also get smoked out. More setting area needed unless you like being elbowed in the side or drinks poured down your back by the little people. Shoes and shirts to be worn in restaurant at all times. Ice-cream by pool bar all day long almost- they do nice Ice-cream shakes and there free. Pool bar closes at 6pm and roof top and main reception bars STOP at 11pm on the dot for AI-you can still buy them after then thow.
They need more sun beds as a lot are broken, pool area not cleaned very well sticky under foot for the day before spilt foods and drinks.... Plastic glasses not cleared out of the pools from the kids playing with them.
WATER PARK......Absolutely brilliant so much fun all the family and Meeeeeeeee:-)-all you to do is pick up a new coloured wrist band every day from the front entrance. Show your room key fob and you'll get in FREE!!!! Wave pool was great too.
Hiring a car is a must I'd say if you got a few kids it'll be much cheaper and easier then you can visit anywhere on the Island as it's small. All you need is your photo part full driving license.
We had a problems heading home too. Waited for our coach to come and pick us up at 3.00am as our check in was 3.15am..........We waited and waited 45 mins later I asked the guy that was sleeping at the reception deck what should we do as the coach was late or not coming " he said it will come as you have your ticket"
There's nothing I can do "so he said do..... BUT told me that I could order a taxi- which i did and paid another 25 Euros. Only just made check-in they had all gone through... not queuing which was handy.
WOULD I GO BACK............???? Maybe if they improved on there hygiene and food.
REALLY............It was ok so don't worry to much, if you've booked or haven't found to many good reviews- we never went hungry.
Travel operator: OnTheBeach/Med-Hotels
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