Travel operator: Mercury Direct
Travel operator: Expedia
Fires doors broken with no catches, always open on a night, checked every floor. cochroaches seen in all rooms. Swimming pool, was a building site, very dirty. Food generally very poor. Very small portions. Better eating at the Tex Mex place down the road
Action only taken when general manager was involved.
according to Bellair this is the normal standards for Malta in a 4* hotel.
Students ran riot for 4 days, even upsetting people from the hotel across the road
Dog fowling on all paths around the hotel. This hotel is " a hotel from hell", prime TV documentary material
Most of the other people staying that we spoke to " said its was rubbish and would never return.
Travel operator: bellair
Staff were friendly and courteous.
The rooms weren't luxurious, but were good enough and cleaned to a reasonable standard. Clean towels daily, clean sheets 3 times per week.
We stayed on a B&B basis, and although I found the cellar restaurant in the hotel claustrophobic and ugly in the extreme, the breakfasts were actually quite nice... enough choice, enough food and warm. Restaurant has smoking and non-smoking sections.
The biggest let-down was the roof top pool. We knew from the brochure that it was small, which wasn't the problem. Our beef was that the pool was filthy, the tiled area around the pool was filthy (ashtrays left on day 1 were still lying in the same place on day 4 without even being emptied. Drink spilled on the tiles hadn't been mopped up days later, that kinda thing.) And to top it all off although there were sunbeds around the pool, there were no parasols and no matrasses for the beds. Considering there was zero shadow on the roof-top, the lack of parasols made afternoon sunbathing a nightmare.
Travel operator: SunTrex
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