Travel operator: lowcostholidays
we had friends who got another room and couldnt live with the noise, really not properly run.
The whole building needs to be refurbished.
When you come in the front door the foyare is beautiful, pity the rest of the Resort is not the same.
Travel operator: my travel
Cooker in room dirty,balcony unswept. Dining room dismall,like a school canteen only dirty. The food was absolutely dismal and when we complained we were shouted at by the resteraunt manager.
We spent most of our time out as the description in the brochure was not what we found at all.the maltese people are on the whole nice but with this experience I definitely will not be returning and in no way recommed it to others
Travel operator: belleair holidays
After disagreeing they agreed to move us to another floor and I must say this room was an improvement but not much.
This hotel is dirty dirty dirty and I advise nobody to stay there. It's a waste of money!!
Travel operator: Air Malta
Travel operator: choice holidays
This felt more like budget style accomadation not three star. Extremely basic and in need of updating.
Sheets holey, towels thin (only bath towels provided). No toaster, only basic two ring stove and grill that took 20 mins to heat up. No handle on grill pan, no tea towel or oven glove provided. No hooks to hang clothes. Felt old and grubby. Bathroom old, crudely repaired tiles, plastic hose style shower, no wall hook or shower curtain.
Only positive thing to say was that the apartment was spacious.If we ever go to Malta again would definately pay more and go 4 or 5 star.
Travel operator: Belleaire
Yes the noise on the side where all the bars were was very noisy but the side were the pool was, was very quite.
The hotel was basic but clean. We were self catering but were able to make food because you had hot plates and an oven.
Travel operator: Airtours
Travel operator: first choice
After booking this hotel I read some comments on this site and got very nervous. I tried to change hotels before I left home but was told that Airtours had not had complaints about the hotel. I took a chance and wished I had not! When we arrived the room was not clean, after 45 mins sat by the pool with pushchair and suitcase we finally entered a room with no towels,a swept but dirty floor, a fridge that did not shut and one out of two beds not change.
I had to stay as the meeting with the rep was in the morning, so we attempted to sleep later that night. This was impossible because of the pool entertainment till midnight (great with a two year old), the heat (the fan is useless
Travel operator: Airtours
We had to move rooms twice due to noise levels. We ended up on the 9th floor with the lifts hardly ever working. The reception staff agreed that the hotel was very poor.
Entertainment was appalling and food basic.
The rooms were brushed each day but I don't think the floor was ever cleaned.
My advice would be to get the bus and see some of the other places in Malta which are far nicer.
Spinola Bay is only 10 minutes walk away if you want a meal in a lovely setting - very reasonably priced too.
We have been to Malta before and would go again, but we would not go anywhere near St Julian's Bay and especially this hotel.
Travel operator: Aspro
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