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Club Portinatx Hotel

4 of 9 hotels in Portinatx

4 out of 5 from 28 reviews
3 stars
/ Cala Portinatx, 14, 07810 Sant Joan de Labritja (Eivissa), Spain

28 Reviews

Traveller Rating

  • Excellent
    9
  • Very Good
    14
  • Good
    4
  • Average
    0
  • Poor
    1

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Carrie
15 years 6 months ago
All inclusive, very good selection of food from breakfast time and throughout the day until dinner. Hotel rooms basic, but very clean. Our room too near Entertainment stage, a lot of noise late evening. Location is very pleasant, overlooking the bay and nice that is not a highrise block hotel. Hotel staff not particularly friendly,although Entertainment team worked very hard throughout the day for the children and produced a very good show every evening. This hotel is geared very much towards families and therefore for a quiet relaxing holiday we would not visit this hotel again.
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Travel operator: Thomas Cook

Sam
15 years 8 months ago
Absolutely Brilliant! I couldn't have asked for more in a holiday!
The food was delicious throughout the days, changing everyday!
The entertainers were absolutely excellent! Words can not possible explain how amazed we were, they all spoke at least five languages so there was no problem in communication, and the shows they put on were unbelievable, Olivier (director of entertainment) was hilarious, had us in stitches, and Nicky (chief entertainer) was amazing ;)
Overall the best holiday I have been on, already planned to go back next year.
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Travel operator: Thomas Cook

Recommended
Prefer Not To Say
15 years 8 months ago
When we arrived at the hotel it was about 10 o clock so we had missed dinner. Then we were told that cold snacks would be upstairs at 11 if we were hungry. So we unpacked then went to the restuant, there were 5 plates laid with some snacks, I thought this was very kind because most hotels don't do that. The rooms are very clean, but a bit small. This didn't bother us as we were rarely in them. The food was nice and there was always a different choice of meat fot teatime. For lunch there was hamburgers and hot dogs and toasties and salads and chips and pasta. The location was nice and only a ten minute walk from hotel was the town portinatx. Lovely bar called vincents and quite a few shops. Breakfast - cereal, toast or cooked. The staff were kind and chatty and you can even get a cake for someones birthday. The entertainment was amazing. The animation staff talk to you at the snack bar in the day and are hilariously funny on stage at night. There are shows where people join in and some based on films like chicago.
Overall it was a brilliant stay and we are going again. It was our first time all-inclusive and it was very good. We were extremely sad to go home.
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Travel operator: Airtours

Recommended
Lori
15 years 9 months ago
Perfect location, splendid views. Hotel has own small private beach and all inclusive beach bar. Main pool a good size and very clean, but the shallow end sloped too deeply and may children slipped and fell whilst we were there.The tiles around the edge were also quite slippery.

Food was excellent, both for variety and quality.Only complaint was the desserts were not varied. The entertainment was perfect for children, and the entertainers really dedicated but we did get fed up with bingo evry night. The adult entertainment was ok.

Hotel very clean, however there was no protection over the outdoors buffet from flies which were in abundance. A few health and safety issues need addressing ie low walls with steep drops one side, hidden ' rock features' in the pool, and the slippery tiles. Also not suitable for those with mobility problems or children in pushchairs as there are flights of steps everywhere due to the place being bulit on a hill.The restaurant is also up on the first floor with no lift.

Accomodation is basic but clean and a maid service is offerered daily. Bar staff, shop staff and especially the restaurant staff are a bit moody but entertainment and reception staff and the maids were all super and couldnt be more welcoming.

Overall a lovely place to stay, and i would go again..
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Travel operator: thomas cook

Recommended
Antony
15 years 10 months ago
well where do i start receptions staff brilliant i could neaver ask for better, very freindly people.
Entertainment,bar staff and cleaners again brilliant Entertainment was always to a very good standed and there worked so hard day and night there was bikes for you to hire and you could go kayaken for free as well as table tennis football and a number of other things .drinks yer good 3/4 of your vodka and coke was vodka so good food very bad but you have got to Respect it is foren food rooms where good. There is computers there for u to go on an there is an shop in side the hotel there is 3 pools and an small beach which as an bar so you dont need to go back to the main pool for drinks there is an small number of cats that live around the hotel that i liked to go and see every morning overall i liked the hotel and would go again but food is really bad and would take more money to eat out and for days out but an good cheap hoilday with really good staff
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Travel operator: thomas cook

Recommended
Lynn Bailey
16 years 6 months ago
We have just got back today from a lovely weeks holiday at the Club Portinatx Hotel. It was everything I expected and particularly the entertainment was very good. Olivier and his team lived up to their reputation and provided some very good evenings entertainment.
Chicago was excellent !!

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Travel operator: Thompsons

Recommended
Kenning
16 years 7 months ago
We stayed at this Hotel on an all inclusive basis - The Hotel room was clean and clean towels were left when you left them on the floor as instructed. The food was plentiful - we have choosy eaters in our party but we always had plenty to eat at each meal. The Hotel is up in the hills and the views when coming in Portinatx in my eyes were breathtaking. The Bar and Restaurant staff were quite rude and had their preference of nationality to serve but it was something that I personally wasnt bothered about. The entertainment staff, well what can I say - They absolutely made my holiday - They work so hard all day and always had smiles on their faces. If you are a family this hotel is the place for you as their aim is to entertain the kids along with the adults - I would definitely go back to this hotel - tomorrow if I could.
Just beware of the private beach - It has lots of Jelly Fish - My Husband got stung 5 minutes after arriving but he was fine. Don't let it stop you Kayaking - Its good fun.
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Travel operator: Airtours

Recommended
John Mc
16 years 9 months ago
Well I we went here after reading all the other holiday reports so expected it to be quiet but it was OK, at the time we went they had a local festival on all night rave on the Saturday and one of the best firework display I've seen.

The hotel is very nice and the pool excellent the rooms very basic and if you do n't leave the plug's in the bath and sink you will get cocaroches when we complained they said they knew about the promblem with them and came a clean our room your room got cleaned every day.

The bar was OK but the beer was 50% water so you had to stick to shorts which were cheap so we just got our own vodka and just got coke from the bar the food was not the best but you wouldn't stave battered cauliflower?

But so many different nations here so they had to cater for everyone nothing for small children though but the snack bar was OK for the first 2 days then you realise thats all you get cheese toasties and chips.

Breakfast well it wasn't worth getting up for and at dinner time you had to queue for 15 mins for food that wasn't worth it we eat out most nights which you shouldn't have to do on an all inc holiday.

The entertanment team are great and look after the children fantastic but the adult entertainment was poor mimed shows, would I go back?

Maybe for free.
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Travel operator: My Travel

17 years 6 months ago
It is about a 40 minute journey from airport to this hotel. Arrived and was quickly checked in and given our all inclusive wristbands. Found our rooms easily thanks to the map and directions given at reception.

Our room was very basic but clean. There was no fridge or kettle and unlike most other hotels you can
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Travel operator: Panorama

Mrs Plant
17 years 7 months ago
As soon as we arrived we knew that this would be a good hotel and as we had booked late (one week before) we were really pleased. Everywhere is so clean, even the gardens and small beach.

We had a room (we asked for a high floor when booking)in a block over from the main hotel overlooking the tennis courts and the beautiful bay with views over towards the lighthouse. I can recommend rooms in this block as some of the bungalows in and around the pool and garden area were much smaller (according to other guests) but still clean.

The small beach is reached down about 75 steps but you can stop off half way down and have a sit under the lovely umbrellas and have a drink from the beach bar, (there is even a toilet and sink at this level too). Then its down a few more steps to the small, but lovely sandy beach, where you can sail, kayak and windsurf for free! The water here is so clear and generally very calm (hardly a ripple) and the fish come right in and swim around your legs. Apparently there are jelly-fish around here but we did not see one all week. Although someone was stung, but reception will help you out with some sting relief if you do get stung.

The entertainment was okay, some nights better than ever and the team work very hard and are very friendly, having a drink with you at the bar and chatting around the pool day and night.

The gardens and pool are kept lovely and there were always plenty of sunbeds by pool. The snack bar was open from early morning to just before the evening meal began and it was okay, there was always something to eat but it was not as varied as the dining room

The breakfasts were varied, but could have been slightly better for the British but again, always something to try. I enjoyed lunchtimes the most, the salads were lovely and the evening menu was great with the chefs cooking lots of foot in-front of you at the counter. One evening was Caribbean night which was nice and we even had flamb
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Travel operator: Thomas Cook

Recommended

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