270 Reviews
Traveller Rating
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Excellent40
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Very Good98
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Good69
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Average43
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Poor13
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: airtours
We were over powered by mozzies and bit often.eve entertainment good but lack of seats if you arrive late.
this complex needs a good re vamp as its becoming a bit low class!
Travel operator: airtours
Travel operator: Unknown
The second room in Ceres I seemd O.K. at first depite the damp smell. The cockroaches soon came out of the woodwork. Although most of them were babies I caught about 25 throughout the week.
our view was of a festering lake with God knows what floating in it. The rats seemed to enjoy it at nights though.
Nightime entertainment was O.K. for the kids. At least they enjoyed themselves.
I have never been charged for leaving left luggage on the last day either until I came here.
Had this holiday booked for 14 months and was looking forward to it. Am waiting for a reply from Panorama in reponse to my letter of complaint.
No way is this a 3 star complex.
WILL NOT BE GOING BACK
Travel operator: Unknown
We found the complex to be very clean and well maintained.
Reading other reports on this complex I found some of the comments disconcerting!
There was plenty to do on the complex, the entertainment was OK ... have seen better but also have seen much worse .. go karting and other things to do if interested. The pools were plentiful and very clean .. the few pools round the lake area were very scenic ... nice lazing around a pool with the pool on one side and the lake on another. The canals were also very pleasent.
We did not have a problem with noise and did not have any problems whatsoever with mosquito's, there was no foul smell from the lake and the maid service was fine. The walk to the beach was a pleasant one and not as long as some people are making out. The beach itself was lovely, nice and clean and not too crowded.
I would certainly book up agaim to stay on this complex and would recommend it to my friends, especially families, it is nice and clean and safe for children!
Go for it
Travel operator: Unknown
We ask for a pool view, we had a tree. We asked for the rooms to be together, we were all on different floors. Our apartment had hairs in the bath, the toilet had poo in it from the people before. Everytime we flushed the toilet it came up in the bath. We asked to be moved but there was no where available because of the storm a couple of days earlier and they had to move people into the Bellevue. We had ants everywhere. We had to keep the windows closed due to the tree outside our window because all of the insects were coming in from this tree outside of the apartment. It smelt like a sewer, it was horrible.
Apart from this it was ok except for the boat wasn't working to take you to the beach, so we had horse and cart to take us which cost us a lot. Couldn't walk because of the small kids.
The night time entertainment was really good wouldn't go there again this one really put me off.
Travel operator: MyTravel
When we arrived the hoppa was about 1 half hour late but didn't bother us as was first holiday abroad for children.
When we got to reception was shown a map of site and told where to walk to our hotel, 20 minutes of walking later with heavy suitcases and we found it, although the room had only 3 beds, so went to reception and they said that the sofa is one bed, and that we would have to sleep the five of us in 3 beds and one single sofa for the night and they would see if they could move us in the morning. Well after we had looked around the site and got drinks for a couple of hours went back and a camp bed had appeared, couldn't be bothered to complain just carried on with holiday.
Room was fine.
All inclusive bar was great(Morocco bar) although would be packed too much in high season. The all inclusive buffet was ok, all food was hot although not much for kids. The place for snacks througout the day was too packed to even go in, all in all though would go again.
Bar staff very friendly, site clean enough, food edible although saying that husband loved the food and kids loved the cakes.
Reception staff not too helpful, and waited in line for an hour to get beach towels as it said to get beach towels from reception, only to be told that they were 15 euros each for deposit and they were not allowed to be taken to the beach.
Although sounds like I am whinging I am not as we enjoyed our holiday, although I got bit by mozzies and husband acted like a baby when he got bit, kids were fine.
Travel operator: search travel
Constant noise all through the night, even earplugs did not work!!.Security just ignored gangs of teenagers throwing sunbeds into the pool, and playng football at 3am.
Cleaning was patchy and had to get the rep to get us pillows as all they gave my daughter was a rolled up blanket in a pillowcase.
Entertainment was great.My advice is to stay somewhere else and come here in the evening for the shows.
Travel operator: Skytours
Didn't really see much of the staff so cant really comment on them. There was staff that came around the pools to play water volley ball etc!
Archery could be played. Mini-market was good.
Travel operator: unknown
Travel operator: airtours
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