There are 3 hotels in the resort, but only the Chihuahua and the Mastine were open. You can use the facilities of both hotels, but have to eat in the hotel you are staying in. The room was very large and clean, with plenty of storage space. We had the most fantastic sea view, and the sunrises were amazing!
The hotel is located between 2 bays and there is a coastal walk to each of them - the larger one is about a 15-20 minute walk and the smaller one is about a 5 minute walk, but has about 160 steps down to it! The town is a 5 minute walk away.
There are 2 outdoor swimming pools and an indoor pool too, and there are 2 pool bars. The only down side is that the snacks are served in the restaurant and you can't take them outside.
There is a very good selection of food and you certainly won't go hungry! You can't get tea or coffee with your lunch or dinner, which is a bit silly I felt, but you can get wine, beer or soft drinks - which you help yourself too.
The entertainment was ok, and the team certainly put in a lot of work. During the day there are activities that you can take part in, including darts, archery and rifle shooting.
I would recommend this hotel to families and couples and we enjoyed our stay.
We found the entertainment more for children than adults although there was adult entertainment for an hour 10pm to 11pm, appreciated a lot of work went into this but was a long wait for it to start.
The food was excellent great choice everyday, plenty of fruit which was all fresh and delicious. Overall we enjoyed our stay and would recommend it to anyone.
Staff were really friendly and helpful, English newspaper everyday so hubby was ok. My 7yr old loved the kids club and the staff there really nice too.
The food ok a bit repetitive after a few days but we always found something we all liked. Waiting staff always brought us a highchair for the baby and asked if we were ok.
Great location beaches either way out of the hotel. The town has plenty to do bars/restaurants/arcades/mini golf, all really good Bus frequent into next towns if you fancy a change.
The night time entertainment ok but I have to admit we only stayed in twice, as world cup was on and as a footy family we preferred to watch this, but other people said it was good and varied.
If you’re looking for a nice hassle free family holiday I would choose this place.
Travel operator: low cost holidays
We stayed in the Mastinas part of the hotel complex. It is a very dated hotel with 70's decor and furnishings. However it is clean and tidy. Some of the carpets and chairs need updating but that is only a minor negative.
The hotel room was quite small but there were only 2 of us and we only showered and slept there. The view from the balcony was amazing overlooking the pool and sea. The bedding and towels were clean. There was only a fan in the room, but I was aware of this when I booked. Air conditioning would have nice but wasn't a neccesity, we coped and got what we paid for.
The food was lovely. Not once was the restaraunt really busy. There was plenty of different types of food to suit everyone from chips to paella and a chef 'show' cooking different meat and fish each lunch & evening. Lots of lovely fresh fruit and puddings. The bread was also delicious. Not once did I see people push or shove to ge their food.
The pool area does get very busy by midday. We were worried about the sunbed situation. They are unchained at 8am every morning and lots of people were reserving the shady areas ready to put the sunbeds down. But even at 11am there were still stacks of sunbeds about. What is nice about the pool area is that there are lots of large trees that give lots of shade, particulary by the children's playground which is where we tended to sit. By early afternoon is was like an obstacle course to get to the pool, but it wasn't a problem - your on holiday!
Also the bars sometimes had only 1 person serving and a small line formed, but what else have you got to do? Your on holiday, whats the rush! You can only have 2 drinks at a time, well you only have 2 hands anyway! When you've drunk them go up and get some more.
The entertainment I can't really comment on as we didn't see any. I just know that there weren't enough seats sometimes.
The staff on the whole were ok, some happy, some miserable but they work long hours.
The only negative part of the hotel complex is that it doesn't seem to have a 'focus' because it's spread over the 3 hotels. Instead of each hotel having its own reception/entertainment etc they all seem to be amalgmated into one which spoils it somehow. Whether this due to running costs/staff I don't know.
On the whole we had an enjoyable few days away. I think it just scrapes through as a 3 star but feel that all 3 hotels will need a big refurb soon otherwise people will go elsewhere.
Travel operator: Travel Republic
Travel operator: Thomson
Travel operator: cosmos
the hotel was spotless rooms cleaned six days a week towels changed six days a week .
staff were allways frindly bobo the barman allways up for a laugh look out for the cleaner in the bar amy winehouse lookalike never smiled though.
the daytime entertainment was great always lots to do show on six nights a week saterday there day off the hotels shows were better than the imported acts well done lars and his team .if you want a laugh ask t bow the entertainer to pronouce norbert had us all in stiches.
overall this hotel complex is great i have been to better and have been to worse but this one i would go back to and recomend enjoy.
Travel operator: indipendant
The dining areawas spacious and clean. Staff were all extremely friendly and helpful. The food was a little repetitive -as with most HB or AI hotels. However, there was always a variety of foods we enjoyed. Plenty of salad, meats, chips etc as wel as seafood and desserts, which were excellent. Breakast foods werevery good too and again, there was plenty to choose from. Oe thing that did impress me ws the quantity of food too - after visiting a few hotels that 'ran-out' of some foods during dinner service, I was pleased to see a great amount fo each dish at this hotel. Plenty of opportunity to 're-fill' you plates!
Location - a nice, quiet part of Majorca. Looks to be in a residential area. However a 5-10 minute walk takes you to the 'square' which has a seection of shops, restaurants and bar. Unlike most locations, there is no strip. It is more of a purpose built shopping square. Plenty of shops to buy in though. Be careful to check the proces before buying though as an item can often be as much as 5-10 euros cheaper in the stall around the corner! A few reasonable tobacco/alcohol places too. All in all, not the busiest places but if like us, you are looking for a quiet, family holiday then this place is great.
The hotel has great groud. Loads of room. We went in October and it wasn't too busy. We made use of the small indoor pool which was great as on the first few days the weather wasn't great. It didhot up for the last 4/5 days though and we then moved to the massive (and extremely deep - care needed) outdoor pool.
Entertainent - not excellent but fair. They tried their best and were eager to include the audience etc. Wasn't the worst I've seen by far.
We wouod definetely visit this hotel agai but only at a good price. We paid
Travel operator: barrhead travel
Travel operator: Coop
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