Travel operator: Broadway Travel
The food, at best, is 3 star: repetitive and cold. The rooms are nice but the bed was so hard it was like sleeping on a table. However, bath towels and bed linen with holes in are not appropriate for even a 2 star hotel.
The sun loungers by the pool are without matresses (very 3 star) and, although plentiful are either old and/or broken.
There is no waiter service at the bars or poolside; again, definitely not 4 star.
I cut my holiday short by 3 days and paid for an earlier flight home.
The hotel is immaculately clean, with a daily service in the rooms and clean towels every day.
The staff are polite and friendly, the entertainment team are constantly on the go with a varied range of activities and although they walk round the pool area you do not feel forced to participate if you don't want to.
The food is of excellent quality, it can be a little repetitive, but we found no issues with finding something every day/night.
The only down side is that at busy periods, it can sometimes take a long time to get drinks either in the restaurant or at the bars, the bars are also not manned at all times as it is the restaurant staff that also serve the drinks.
I would definitely recommend this hotel and am already planning to return next year.
The room was clean and bright with views over the pool and out to sea. We were on the wrong side of the hotel to get the sun on our balcony so didn't use it much but it was easy to just go down to the arrecife bar next to the pool and sit there instead.
At meal times there was a very good selection of food, all freshly cooked and we didn't have to wait for drinks at any time, although at the height of the season this may not be the case.
The beach at the back of the hotel is beautiful and there is a bar/restaurant on a little island just offshore. It's about a 20 minute walk into town but there is a courtesy bus and a taxi only costs EUR3.
There is a large modern shopping centre next door that includes a cinema and ten pin bowling.
We're already planning a return to this hotel, but not in Winter again because the weather was very disappointing. The staff are all very friendly and couldn't do enough for you. We requested extra pillows on the way to dinner on the 1st night and they were already there when we returned to our room.
I'd definitely recommend this hotel to anyone looking for a quiet, relaxing break.
One minor observation (and this applies to nearly all buffet services not just this hotel), the food could have been a little warmer - otherwise very good and lots of it.
Would I go to this hotel again - definitely, or may try the sister hotel Elba Sara a few hundred metres away.
Travel operator: Thomson
Travel operator: thomson
Travel operator: Cosmos
Travel operator: on the beach
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