Travel operator: A1
Travel operator: on the beach
Travel operator: Thomsons
Our room looked out onto a rough bit of land and the road next to the hotel but seeing as we spent more time out of the room than in it then that wasn't a problem, when we did have a problem like a light out or the fridge not working they were fixed within 24 hrs.
Reception staff were brilliant and spoke fluent English.
The food was of good quality but not enough variety for me but I'm quite fussy.
We went out to eat on two nights (as we often do on AI, just for a change), not ten minutes away, behind the Princess Hotel there is an Italian and a Chinese restaurant, they are both brilliant.
Can't comment on the drinks as I don't drink alchohol, it was serve yourself during the day at the pool bar for Beer and Soft Drinks/Water but for the Beer and Sprits at night they were using a queueing system that seemed to work ok as everyone was doing it, yes even the Germans before you ask !
Weather was hot 26-28c but we did have a couple of short, sharp showers.
In a word this hotel is BASIC but we didn't pay that much and we wouldn't return again because we like to try different places.
Oh and one last thing we were there 16-23 March and it's Carnival time in Maspalomas, well worth the plane fare on it's own, brilliant, absolutely brilliant !!!
Travel operator: Cosmos
Upstairs balcony door was broken, reported it and it took about three trips to reception to get it fixed, wouldn't move us rooms either.
Food was terrible and I mean it was really bad, we ended up eating out every night because we just couldnt eat anything, we tried to brave it during lunches as we hadn't taken that much cash but I got the worst bad stomach and the day after so did my boyfriend.
I'm convinced it was from the curried veal that I tried because I was so hungry! I'm not a food snob either, and not picky, but this was a joke.
The drinks were OK, all cheap versions of everything but will get you drunk.
No entertainment in the evening. Staff miserable mostly.
If you do want to watch TV take euros with you because you have to pay!
Travel operator: thomas cook
Travel operator: Indie
The food was limited but you could always find something to eat & the all day snack bar was ideal for the children who were kept occupied & entertained almost all day by the mini-club which was excellent.
The hotel & rooms were kept very clean. The maids cleaned the outsides(paths, seating areas, etc)until 10am & the moved into the rooms. They filled their bucket from special taps outside & not in the rooms at 8.15am as someone had mentioned in another review.
We didn't pay 5 star prices & didn't expect 5 star luxury. For the price we paid we had a bargain!
Yes we did eat out a few times but that was our choice not because the food was inedible.
Definitely good value for money.
Travel operator: travelsoon
We were given three one bedrooms no where near each other the night staff told us this was only for one night we could change this first thing. NO!!
We were then told we couldnt even have three together so kids and adults doted all over the place .
I found the two bedroom apartments at the back of the hotel all EMPTY and derilict.
The rooms were not the up to much and the cleaner comes in at 8.15 am to fill her bucket with water if your awake or not !!
The food was fine no bad or not good average realy but the restaurant does get very busy at 9.00am we had to que for a table.
The location I felt was very isolated we had to take a taxi every where no much in short walking distance
but we had small kids who wouldnt walk far,but there is a bus which runs to the beach and is FREE.
As for the staff well to be fair half the recepion staff were brilliant kind and helpful were the other half blamed everything on anyone they could think off the night staff would tell you to come back in the morning the morning staff blamed the night.
REMEMBER the drink is free so poor bar and waiting staff dont get many tips and are very gratefull when they do and friendly.
we never went to the entertainment on the whole food fine room below average most of the staff nice.
Travel operator: med hotels
We felt although we were the in 2 star acccommodation the rooms were slightly below standard eg broken television, broken shower head, non working socket outlets, non working light fittings and the 2 over bed lights were dangling/broken !
Some socket facias were loose and exposed wires could be seen !However these were rectified the following day ( no matter what star accommodation you're in there should be some sort of standard and in this complex some apartments were far better than others) although we had 6 sinks and 2 baths in the 2 rooms we were allocated we did not possess 1 plug and the patio doors to enter the rooms needed a shove and a push in the right direction by a strong male, how the maid got in is beyond us !
We did book this holiday/honeymoon some 10 months in advance and requested rooms with a pool view, which we were assured by cosmos that it would not be a problem !
What we actually got was a main road view with the added bonus of a 24 hour texco petrol station thrown in free of charge !
Evening entrertainment differed for adults and on occasion was not too bad but the kids mini disco was very repetetive and there was nothing for teenagers, much to the disgust of our eldest daughter !
Both the pool bar and the evening bar seemed a tad understaffed at times but the food was of a good standard but fell a bit short for the children.
On a lighter note you could always jump into a taxi and for 3 euros head to the Yumbo centre in palya del Ingels and visit the many Bars including ricky's cabaret which is more entertaining(but not free).
On the whole the hotel was clean and pleasant to stay in but in need of modernisation in certain areas of the complex and also if you are happy to tolerate all 3 languages in a row to explain waterpolo in the main pool!
Personally we would not visit again.
Travel operator: Cosmos
The hotel was fairly isolated and a good walk or taxi ride to Maspolomas and Playa del Ingles. For this reason we spent a small fortune on taxis.
Travel operator: Med Hotels
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