What a fantastic hotel.

The decor is very good, lots of marble and palm trees, there are glass lifts that give you a good view of the reception area.

The staff are extremley helpful and very friendly, and they speak very good English.

The rooms were spacious and cleaned everyday.

We had half board accomodation and felt the food was good. Although we did hear a few complaints, but not from us!.

We took taxi's everywhere as it was too hot to walk far ! These are very cheap approx 3 Euros, to beach and shops, or it was about a 20 minute walk.

The entertainment is very good. Kids club before the main entertainment starts. We saw a good Elvis impersonator, the Drifters, Flamenco dancers, and various other acts. All entertainment takes place outside by the pool.

There are 5 pools altogether, including a childs pool. These are joined together by bridges and pool bars. There is a man made beach which is made from tiny little stones rather than sand. The pool area is also extremley clean and well looked after.

The Thompson platinum is worth the extra money. It's great not to have to carry your luggage around on the day of your departure, as you check it in at the hotel and you don't see it again until to reach the airport when you land.

We hired a car and had a lovely day driving around the island. We met a lot of people who were on returning visits and we hope to return as soon as possible!!.

This is a lovely hotel, extremly clean and definatly has that 'wow' factor when you first enter it.I went with my grandmother and we both had an excellent time.

Both hotels are a mirror image of each other linked by a corridor. The only difference is that there is a piano player in the bar in the Maspalomas. The hotel is very well set out for those with limited mobility or in a wheel chair with lots of ramps and disabled toilets and lots of rooms on the ground floor especially adapted for wheelchair users. The rooms are small but nicely furnished with a small safe in the room that you have to take your room key card to reception to get it unlocked which is the same as the mini bar where you have to get a key from reception, the mini bar is check and restocked everyday. The rooms are cleaned and the linen is changed twice a week. The tv channels are poor only BBC 24 & Sky news. There is no rooms service either.

The food is ok although you have to watch some of the little cards that are supposed to tell you what the item is. One day i picked up what i thought to be a chicken nugget and infact it was fish. Desserts are varied and out of this world. If you can find it there is also a small kids food bar too.

Pool area is clean although you have to get up early to get a space as the pool towels are all out by 8am. Pool bars have a good selection and you can use your room card to pay for things which saves the need for cash. The only bad part is the man made beach which i found very painful to walk along as it's like small pebbles not very good for children.

We only saw 2 cockroches while we were there 1 in the dinning room near the open doors and a baby one by the pool.
Whether it was day or night there was always someone cleaning. Reception was helpful and spoke very good
English. Entertainment was poor though and catered more for the Spainish/Italian guests.

The hotel is a bit out of the way but there is a nice shopping center by the lighthouse.

We have stayed at this hotel each summer for the last three years. Why? because it's GREAT!

Please believe me when I say I am notoriously hard to please when it comes to holidays, and this one is one of the best places we have stayed at.

OK the entertainment is pretty poor on the whole, the animation team try, but it doesn't quite come off, but as mentioned in other reviews, there are other acts which make up for that, i.e. the Drifters, Blues Brothers etc. The resident group however should sack the very annoying affected female singer and replace her pronto!

As far as the food goes, we have been more than satisfied, the choice is wonderful for both breakfast and dinner, and I can

Got to agree with Mr Spanner (Paul) - this was not up to expectations. I've got to say that I cannot understand why everyone is so enthusiastic, because when we were there, there was a lot of moaning going on. Hotel is ok, but that is it, just ok. Yes, the waiters were not very friendly. Hotel dining room was like a big school dining hall, just as noisy and full of kids on their own, where are their parents?? Over the other side in the peace and quiet. Kids just ran riot everywhere - loads of teenagers in big groups.

Massive hotel, nice pool areas, beach area is a waste of time, hotel is just a big holiday camp. We wanted shade, had to be up at crack of dawn to make sure we got it.

Entertainment ranged from total c*** to completely dire.

We found that the hotel was amazing, i travelled with my partner who was astounded by the hotel, he thought the service and friendly nature of the staff was excellent. The food was of a high standard and we were impressed with the ranges of food on offer. the hotel definately lives up to its 4* rating as it even has its own landscaped beach for the days when you can't be bothered waliking 1.2km to the beach. we would definately go back, we've already booked for next year!!!!

Well, sorry to throw a spanner in the works but, travelled out on Saturday May 8th for a week, returned in the early hours of Sunday morning May 16th.
Just to indicate a bit of balance, I placed a review of the H10 Rubicon Palace (Lanzarote) about six weeks ago, which should indicate that I know a good Hotel when I stay in one!
Having been in the fortunate/unfortunate position of having an unexpected free week betwwen the above dates, we were undecided whether to just take a really really cheap late deal anywhere, or because of our tight travel times, eventually deciding to go for 'quality', and booked the above week through Thompson.
Having pre booked seats 10a 10b and in flight meal, our flight BY379 a/b uses a 757, not to be recommended very very cramped (757), plus first rick could not have our pre booked seats, and that was there and back, or no record of having paid for meals, these are minor issues but Thompsons none the less did not impress.On arrival at Las Palmas, approx 23.00 Thompsons again had no record of our booking, not that getting a taxi to the resort was any great problem, although then, as at this particular place you have two hotels mirroring each other Tabiba & Princess,as one hotel, tried checking in at Tabiba no record of us, hiked around to Princess, and half an hour later our booking was found! not a great start.
We were given room 0165, first impression was 'basic', but now late, dark and tired.On first light, and drawing the curtains,'disappointed'directly outside rooms on this level is part of the pool area, now a little difficult to explain but basically zero privacy, you could not walk out onto the pool area because there is a drop between the balcony and pool area but you could easily hold a conversation with anyone passing, another thing, depending on which room you get the area is very heavily planted with palmns etc, which tends to block out a lot of light.Having asked for alternative rooms, we were offered a room on the third floor, from memory 3085, took a look and although much more light, again no privacy as the rooms opposite are very very close, so eventually took room 1088, a bit more privacy and this room got the sun from about midday through to 19.00.About the rooms, no room service, no drink making facilities, tv with spanish /german channels but only english speaking channels were sky news, cnn and bbc world news, pay tv channels advertised, ( ie for movies) but do not work.I will put this bit in now, in case I forget, because we had a 23.20 flight home, wanted to have a late check out on the room, now the hotel was far from full, in fact any Thopmson allocated on arrival bookings seem to get this place, ( we were not on this basis having specifically booked it on reading good things)getting a late check out was not easy at all, even as stated hotel far from fully booked, but had to ask on a daily basis, come back tomorrow right up until actual departure day, to be told we cannot keep our room, but eventually on parting with

I returned on 7th June from an 11 night holiday at
the Maspalomas Princess. Every one in my party was thoroughly impreessed with the hotel.

The Happy Hour in the bar was good value for money. We felt that the bar prices were fair and there was an excellent selection of cocktails. I felt that the staff were always polite and very professional at all times.

The pool area was very pleasant and was kept very clean.The two waiter service restaurants by the pool
were excellent. Try the Princess Salad at approx.7.5 euros it was a very generous portion and teamed with a bottle of wine at 11 euros, a really good value for money lunch.

The evening entertainment was o.k. if you were at a loose although with 3 teenagers in our party we had visits to the local fair and bowling alley.

We are just back from El Palmeras Bungalows in Maspalomas, gran canaria. (Easter week).

The Complex is all self catering, excellent pool, poolside bar which serves snacks and drinks, excelent.
Location is excellent a half hour walk to the beach, or by taxi which cost 3 Euros.

Staff at the hotel well really nice, there is a supermarket on site, which is quite adequate with fresh bread each morning.

The maid service was good, in every day, and our sheets changed once in the week.

There is a kettle, you can hire a toaster, fan, and iron. No air conditioning, but we did not need it in April.

Stayed for 2 weeks with friends at the Maspalomas Princess had an excellent holiday. Weather was very good - decent temperatures every day. One day at a what the rep called a climata - [sand storm] everywhere was over cast but soon brightened up the next day. The food in this hotel was first class - they catered for all tastes and nationalities. The staff were always helpful in bars, restaurants and reception nothing appeared too much trouble. The whole place from swimming pools to bars to rooms was spotless - teams of young men walking around frequently picking up litter. The entertainment was some of the best i have seen - even a live disco for the children. We have two great nights out with Thomson's one to Garbo's and the other to Sioux city - not to be missed. The organisation was superb and the reps did their best to ensure everyone was looked after. The only slight down side for this hotel is its location - it was not too probblemtic for us because we like walking but for some it may seem out of it, however taxis are very reasonable. The pool area is set out like a beach - We all found this a very relaxing holiday where we could chill out, eat well, drink and be merry, Will definitely go again.

Just arrived back from a very enjoyable 2 weeks. Weather superb, food ok, kids very well looked after and entertained, but entertainment on some evenings was very poor. Having said that just booked again for next year and can't wait to go back.