Image of Gloria Palace Hotel

Gloria Palace Hotel

2 of 5 hotels in Playa San Agustin

3 out of 5 from 3 reviews
4 stars
35100 Playa San Agustín - Gran Canaria

3 Reviews

Traveller Rating

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Mr & Mrs J Spare
8 years 8 months ago
Booked for 10 nights. Journey out with Thomas Cook was somewhat of a disappointment as there were a few stag parties on board, with alcohol induced noise levels that were unbearable.
Transfer to resort was delayed an hour.
On arrival our first impression was that the hotel was a little isolated but it appeared to be clean and tidy with planty of facilities.
Sadly the food was a let down. Usual buffet style but the same old complaint i.e. luke warm and fairly basic.
Certainly it is possible to survive but you will not look forward to dinner. Breakfasts much better and so we decided to eat out at night, which rather defeats the object, but hey ho.
Hotel staff were polite and generally helpful, but only if you could find them! Getting served was a nightmare. It is pretty clear that 90% of the guests were all inclusive and mainly German with a few Spanish families too. We only met two other UK coiples. We soon figured out that the waiters were invisible - probably so as to avoid providing too much of the all inclusive drinks and make a bit more profit.
Entertainment was mediocre at best, but if you like Bingo you will be fine.
We cut short our ten night stay and paid extra to get a flight off the island after just 5 days.
We have now booked a short break with Thomson in Lanzarote at the Rubicon Palace.
Overall, my advice would be do not book with Thomas Cook and do not stay at the Gloria Palace. Both fell well short of our expectations.

Travel operator: Thomas Cook

11 years ago
Stayed in a large family room, with two bedrooms and large bathroom. The Hotel was spotlessly clean with a maid service everyday, good air-conditioning in the bedrooms. Two pools with free sunbeds and soft cushions and beach towels (deposit payable).

Food excellent, buffet style with a great choice.

Mainly Spanish and Dutch guests, various daily activities to suit all. Evening entertainment not great and best to go to the bar for your drinks as you will wait all night for waiter service.

Overall enjoyed the relaxing break. Didn't use the health/spa services although very popular with others.

Travel operator: Med Hotels

11 years 11 months ago
Stayed half board. No complaints at all about amount or variety of food.

Hotel on excellent raised semicircular position overlooking sea.

Hotel spotless and rooms cleaned every day. In house entertainment every night usually watchable. Most guests were German or Spanish.

Staff were most helpful.

A half hourly free shuttle is provided from hotel to Playa del Ingles/Mas Palomas.

Grounds are well kept with two pools and one on roof. It also has a spa.

Travel operator: Media Travel


Ask a Question

Got a question? Ask our community of over 1.5 million users.

Post your question

Book Your Stay

Looking to stay here? You can check the accommodation availability and get the best prices using the link below:

Holiday Truths Forum
Holiday Truths Forum
Popular hotels in Playa San Agustin