68 Reviews
Traveller Rating
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Excellent22
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Very Good26
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Good12
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Average7
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
14 years 8 months ago
The hotel checkin was very quick and easy with plesant staff. The entrance foyer is impressive with its water feature. the hotel was going through some refurbishment but we didnt hear it, as mentioned in other reports. We didnt think this hotel was 4stars, it may have been in previous years, but needs some money spent to get the decor up to date. There was always staff cleaning, painting and generally keeping the place tidy. all staff we came across were helpful and pleasant. The hotel food was very good we thought, we never struggled for choices and the theme nights gave us a sample of canarian food too. Paella was very tasty, and staff do a cooking lesson that is worth a try. The location was perfect, very safe and within easy reach of seafront bars and cafes, all again were very safe for families and couples. The entertainment was bad, but!! The animation team, as mentioned by others, were the same staff that entertain the children at 10am, prompt for adult participation during the day and then are saying goodbye to everyone that watched their shows etc at 11pm. They were a great bunch too. If you are used to 4 star accomodation, facilities and value for money then i think you may be disappointed!! We paid half the price of Thomsons and are not used to 4 star hotels and we are happy to say that we had the best holiday ever. We will go back to this hotel and Playa Blanca again and we would definately recommend it to you for a relaxing holiday in a very nice, safe area.
Travel operator: Travel Republic
Recommended
14 years 10 months ago
My family and I enjoyed a very pleasant stay at this hotel. We had rooms 332 and 333 on the third floor with spectacular views over to Los lobos and Fuerteventura. Our rooms were not the refurbished ones, they were comfortable and had plenty of cupboard space and were well furnished. Half of the 3rd floor was being overhauled, but we had no disturbance whatsoever. I also had a pleasant surprise at finding out that ITV1 and Channel4 are available free of charge on the room tv, unusual and for me very welcome as I like to go to bed fairly early.
The pool whilst cold, was a welcome relief from the heat and was ok after a minute or two, there was plenty of sunbeds to go round so I didnt worry about putting out towels till after 9am.
The food was ok, I thought it could have been better but in saying that it was always hot, the plates were hot and I could always find something to make a meal from.
I will go back to this hotel, it was very welcoming and it felt nice to be there.
The pool whilst cold, was a welcome relief from the heat and was ok after a minute or two, there was plenty of sunbeds to go round so I didnt worry about putting out towels till after 9am.
The food was ok, I thought it could have been better but in saying that it was always hot, the plates were hot and I could always find something to make a meal from.
I will go back to this hotel, it was very welcoming and it felt nice to be there.
Travel operator: Thomas Cook
Recommended
14 years 10 months ago
just returned from the lanzarote princess and we had a fantastic holiday. The hotel was very clean, all staff were friendly and helpful. We were in a family room on the ground floor which was very spacious even although not refurb, it was pefect. Kids loved the kids club and entertainment. Will definitely be going back.
Travel operator: thomson
Recommended
15 years 3 months ago
Had a week at the Princess in January. We have stayed there on numerous occasions over a number of years. This week was designed to be a peaceful, relaxing week after a few months of tragic family problems.
The weather could have been better but that was our only complaint. The hotel was always clean. We had quite a bit of rain and the cleaning staff were kept busy. All staff were friendly, polite and helpful. The food was good. Breakfasts always plenty of choice, omelettes, bacon, sausages, beans etc. but it isn
The weather could have been better but that was our only complaint. The hotel was always clean. We had quite a bit of rain and the cleaning staff were kept busy. All staff were friendly, polite and helpful. The food was good. Breakfasts always plenty of choice, omelettes, bacon, sausages, beans etc. but it isn
Travel operator: Booked independtly
Recommended
15 years 7 months ago
Def not a 4 star hotel more like 3
On a postive note first: Very spotless clean, Staff are so friendly, Kids disco is brill, kids love it! my little boy loved it! The entertainment is ok, they have some good acts with some like Butlins camp done by the staff.
Rooms are ok need good update, so does the hotel urgently! The swimming pool is tired with an array of patch work to the flooring.
Food is not very nice, luke warm. Breakfast is the worse, everthing taste oily with cheap streaky bacon with ye old oak sausages, UHT milk, earthy tea, and Corn flakes like cardboard even our boy turned his nose up. The only thing worth eating at breakfast was the omlette but watch out for the green bits in the sweaty cheese, but that ran rather thin after a week. Food runs out so quick! Food staff seem so stressed out, seem so abrupt and bang items about the table if you turn up for Breakfast and evening meal an hour before closing time! Watch out if ya have meat make sure its cooked! Mexican night was awful we had to leave.
The little porter guy is a credit to the hotel he helped us with the cases, he reminded us of manuel from faulty towers. Drinks very expensive, if u sitting around the pool its cheaper to go to the shop across the rd. The bottles of wine are 75% cheaper at the shop than in the restarant that's no joke. They have a Wappy hour, it's 17:00 to 18:00 hr and only includes beer and coke. The food is such a big let down, unless it has good shake up, we not b coming back!
On a postive note first: Very spotless clean, Staff are so friendly, Kids disco is brill, kids love it! my little boy loved it! The entertainment is ok, they have some good acts with some like Butlins camp done by the staff.
Rooms are ok need good update, so does the hotel urgently! The swimming pool is tired with an array of patch work to the flooring.
Food is not very nice, luke warm. Breakfast is the worse, everthing taste oily with cheap streaky bacon with ye old oak sausages, UHT milk, earthy tea, and Corn flakes like cardboard even our boy turned his nose up. The only thing worth eating at breakfast was the omlette but watch out for the green bits in the sweaty cheese, but that ran rather thin after a week. Food runs out so quick! Food staff seem so stressed out, seem so abrupt and bang items about the table if you turn up for Breakfast and evening meal an hour before closing time! Watch out if ya have meat make sure its cooked! Mexican night was awful we had to leave.
The little porter guy is a credit to the hotel he helped us with the cases, he reminded us of manuel from faulty towers. Drinks very expensive, if u sitting around the pool its cheaper to go to the shop across the rd. The bottles of wine are 75% cheaper at the shop than in the restarant that's no joke. They have a Wappy hour, it's 17:00 to 18:00 hr and only includes beer and coke. The food is such a big let down, unless it has good shake up, we not b coming back!
Travel operator: first choice
15 years 7 months ago
The food was well worth the money we paid
Okay there is always something your not going to like
For me it was the bacon at breakfast but its never the same as at home but do you expect it to be?
There was always a decent choice on breakfast and dinner house wine was 8 euros a bottle at dinner not that expensive beer around same as UK the staff were very polite and helpful that includes waiters reception, and entertainment staff were brilliant personalities.
We hired a car for a week and decided that the location of the Lanzarote princess was one of the best places to be - out the back gate 2 minute walk to the town and bars and shops 15 minute walk the other way down the promenade to the marina and shop mostly British staying there. Definitely recommend.
One gripe no fridge as standard in the room.
Never looked for cracks in plaster to busy enjoying holiday
Okay there is always something your not going to like
For me it was the bacon at breakfast but its never the same as at home but do you expect it to be?
There was always a decent choice on breakfast and dinner house wine was 8 euros a bottle at dinner not that expensive beer around same as UK the staff were very polite and helpful that includes waiters reception, and entertainment staff were brilliant personalities.
We hired a car for a week and decided that the location of the Lanzarote princess was one of the best places to be - out the back gate 2 minute walk to the town and bars and shops 15 minute walk the other way down the promenade to the marina and shop mostly British staying there. Definitely recommend.
One gripe no fridge as standard in the room.
Never looked for cracks in plaster to busy enjoying holiday
Travel operator: thomas cook
Recommended
15 years 10 months ago
We found the Lanzarote Princess to be a very good hotel indeed. The resort of Playa Blanca being one of, if not The, nicest resorts on Lanzarote. Our room was very comfortable, and spotlessly clean, as was the hotel generally throughout. We also found the hotel to be nice and quiet at night, due probably to the corridors being carpeted. We found the food was very good also. The staff were extremely helpful and friendly. As the previous review says, some of the corridors are rather dated, as are some of the rooms, but there seems to be a refurbishment programme going on - the newer rooms being on the 1st floor but again, don't let this stop you staying there. Would stay there again if we returned to Lanzarote.
Travel operator: independent
Recommended
15 years 11 months ago
Came back yesterday from Lanzarote and had a fabulous time in Playa Blanca. The hotel is centrally based in the hotel and you can walk out during the day or the evening.
There are lots of activities on offer if you choose to take the challenge! The animation team are fun but no overly pushy. The bingo is a must and my husband and are still mixi mixi/ shaky shaky chanting, I know it sounds naff but it was very good fun even though I didn't win a prize - oh sugar!
All staff were excellent but hotel is being refurbished so one day we had no water for the morning and no bottled water was offered and then a few days later no telephones were available.
Food was good and healthy choices on offer, the Cava at breakfast was a very nice habit I could have become accustomed to!
Thomson staff rarer than hens teeth at the hotel unless you needed to book excursions!
As this hotel is the oldest in the resort it is not 'flash' but you can use the free shuttle bus to go to the very nice sister hotel which has a spa. I would recommend this hotel to anyone.
There are lots of activities on offer if you choose to take the challenge! The animation team are fun but no overly pushy. The bingo is a must and my husband and are still mixi mixi/ shaky shaky chanting, I know it sounds naff but it was very good fun even though I didn't win a prize - oh sugar!
All staff were excellent but hotel is being refurbished so one day we had no water for the morning and no bottled water was offered and then a few days later no telephones were available.
Food was good and healthy choices on offer, the Cava at breakfast was a very nice habit I could have become accustomed to!
Thomson staff rarer than hens teeth at the hotel unless you needed to book excursions!
As this hotel is the oldest in the resort it is not 'flash' but you can use the free shuttle bus to go to the very nice sister hotel which has a spa. I would recommend this hotel to anyone.
Travel operator: Thomson
Recommended
16 years 1 month ago
Vistited this hotel for the first time over the Easter period. We were advised that some rooms were being refurbished prior to our departure and offered cancellation, but it was confined to one corridor and wasn't a problem. Our rooms were modern and clean with excellent views poolside.
Really nice, spacious reception and conservatory area, very clean.
Food was average, being vegetarian you expect to get less choice, but there were usually dishes with Chickpeas or rice/bean dishes.
Piano bar well worth a visit to see the talented Saxophonist/pianist part of duo, a real gem.
Hairdresser was a real let down to my elderly Mother, she 'forgot' her appointment and showed no sign of care or concern. Constantly displayed a 'back in 10 minutes' sign.
Having just read the previous reviews I would say this hotel has improved considerably and will continue to do so.
Really nice, spacious reception and conservatory area, very clean.
Food was average, being vegetarian you expect to get less choice, but there were usually dishes with Chickpeas or rice/bean dishes.
Piano bar well worth a visit to see the talented Saxophonist/pianist part of duo, a real gem.
Hairdresser was a real let down to my elderly Mother, she 'forgot' her appointment and showed no sign of care or concern. Constantly displayed a 'back in 10 minutes' sign.
Having just read the previous reviews I would say this hotel has improved considerably and will continue to do so.
Travel operator: Thomas Cook
Recommended
16 years 2 months ago
Just returned after staying at Lanzarote Princess for one week. We found the food to be varied and tasty. Staff were friendly and helpful. The entertainment is the same as you would get in any hotel - seen one seen them all! Having said that there are plenty of other places to go within easy walking distance, and the team do work very hard.
Didn't use the kids club as our child is too old but all the little ones seemed to enjoy it.
Didn't use the kids club as our child is too old but all the little ones seemed to enjoy it.
Travel operator: Thomas Cook
Recommended
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