Travel operator: not sure
apartments are a bit dated, kitchenette very basic could not cook in even if you wanted to, towels only changed twice in two weeks and linen once.
Security was a joke two break-ins in a week, one while the occupants were asleep everything of value taken including passport second while the people were out they pulled out the back window and ransacked the place ripping the safe deposit box out of the floor.
Other holidaymakers got a move but as we were near the end we stayed for the last two days, but very nervy.
We would definitely NOT stay at the Tropicana again.
Travel operator: Sunset
It's very clean - our towels and sheets were changed once during the week and the cleaners came each day. The kitchen is adequate for breakfast but not much else which is fine because there's so many restaurants a short stroll away.
The reception lady (same as two years ago) was very friendly and helpful but unfortunate we only saw her on check in as her hours of work seem very sporadic! When we checked out we had to leave our keys (and rented toaster) in our unlocked room as there was no body to hand them over to.
The night before we came home the apartment upstairs was broken into while the occupants slept. As the safe is key operated it the intruders found it easy to locate the keys and empty the safe contents. It's an extremely quiet complex and perhaps at night that's not such a good thing.
We were considering returning in February with the children but having now checked out a few message boards it would seem that the break in was by no means an isolated incident. Apparently the apartment doors are very easy to open.
Should we be reasured that new safety procedures have been implemented then we wouldn't hesitate staying there again.
Travel operator: Sunset
Travel operator: Thomas Cook
The pool was good size and clean even small baby pool.
All areas/gardens were kept tidy.
The reception lady Tiola was very welcoming and helpful cleaning staff also very cheery. We were often in bed when they came (after a long night) out and if you didn't want them to clean room they left loo roll and towels on patio table.
The location is near front strip but amazingly lovely and quiet at night. There was also no trafic noise due to apartments being at a dead end street.
2 Spar shops round corner.
Would go back again.
Travel operator: thompson
Travel operator: JMC
Located right in the heart of Puerta del Carmen, just off the main strip, a bit of a hill, so would not recommend for disabled.
There is no entertainment or bar in these apartments, but to be honest we did not miss it.
Would most definitely go back
Travel operator: thomas cook
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