Travel operator: Thomas cook
Travel operator: thompsons
Travel operator: Thompson
Travel operator: Cosmos
Which catered well for people of limited mobility and he design of the hotel was good for wheechairs. The food was somewhat bland and not up to the standard of a 4**** hotel was the hotels main problem.
This latter judgement is however a personal one but others who had used the hotel on many ocasions also made the point that food quality had dropped since the hotel had become part of a chain. The location of the hotel at the far end of the resort well away from the port area with its bars and cafes.
The staff were excellent and could not be faulted. The entertainment did leave a little to be desired but again this is very much a personal choice.
Travel operator: Thomson
Onto the hotel now............which was really hard to find any negative points.
The staff at the reception to the chambermaids to the bar staff were exceptionally friendly and efficient.
Because the hotel wasn't busy when we arrived, we had an upgraded room with a pool view at no extra charge which really got our holiday off to a good start. Dave the Thomson rep was very good and helpful if you needed him.
The pool area is immaculate, best I've seen, 2 or 3 hours cleaning every night, all the 3 pools were heated too.On the 2nd week we were there the hotel got busier and if you got down after 9 0'clock would find it hard to get a bed.A nice touch was the free towels left in our room which were given to use down by the pools and were changed everyday if desired.
Can't really comment on the night time entertainment as we went into town every night, daytime was next low key with just water aerobics, darts and table tennis comps, no kids club which was OK as my 12 yr old boy would no have joined anyway.Talking of kids, the 1st week there were only a handful but by the 2nd week there were a significant amount, all well behaved though.Good mixture of nationalities too.
Rooms were very very clean spacious and enough room even with an extra bed in, only complaint is not enough draw space................oh theres a mini bar too, careful though it's a bit pricey. Just one tip, when you get into your room you will find an envelope with a form in, fill this in and you will get a card which gives you a 15% discount with the spring group who run the hotel, get a 15% discount on your bar bills when you settle at the end of your holiday.
All in all a very good holiday, would return, but probably as just a couple.One last thing, if you fancy a fantastic massage, visit the beauty shop which is in the galleries attached to the hotel, a young attractive girl to boot !!!!
Travel operator: Thomson
The food was top notch, the reception area is really impressive.
The room was cleaned on a daily basis, and we were provided with bathrobes and slippers. The rooms do have hairdryers, but I would recommend you take your own. We had a sea view (did not pay extra for this) that overlooked the harbour. Was a little concerned on whether there would be a fight for sunbeds, but there was always plenty and we went during the main weeks. You are also provided with pool towels. There was some building work going on in the hotel, but you did not really notice it.
There is a supermarket (tesco products), bakery and plenty of bars just yards from the hotel.
Please note this hotel does not deal with cash for drinks and food etc, and you will be given a bill at the end of your stay. Drinks etc at this hotel are roughly priced as the UK (I would definitely recommend the Arona Gran cocktail), but you can eat and drink outside the hotel really cheap. Please also note you have to pay for your safe and mini bar.
The hotel does not have a beach as such but it is just a couple of minutes walk to one. The best thing about this hotel is that it is quiet, but the town only really starts a couple hundred yards down the prom. There is a market right next to the hotel on a Sunday and this is just as good as any other on the island (and we went to them all).
On your arrival at the hotel there is a letter in your room regarding joining the Spring club. Fill this form in as you get a card and you get 15% of all drinks, food and safe. It will also guarantee your room until 3 p.m. at no extra cost on your last day and will even give you discount on the cost of your room if you require to extend past 3 p.m.
The entertainment at the hotel is not up to much, I feel the hotel is more suitable for adults.
All in all I would recommend this hotel to anyone and I can understand why people go back time and again.
Travel operator: Airtours
The hotel look impressive on approach, and the reception area was very palatial.
The room was good (top floor)with a sea view and by leaving the balcony doors open at night we could hear the sea lapping up! Very relaxing.
Food was ok but sometimes unimaginative and not very hot(porridge ,chips, scrambled eggs in particular). Our trip was not a package but the hotel included taxi transfer. This was a golf holiday for the husbands but unfortunately one taxi was sent for 4 adults plus 3 suitcases and 2 golf bags! This was despite appropriate arrangements being made beforehand. It took the best part of a week for the hotel to agree to pay for the extra taxi. Golfers beware and arrange well beforehand.
Otherwise brilliant holiday.
Travel operator: Expedia/Jet 2
it. There are more sunbeds, all new, the food is better presented and repeat customers can now get 15% off bar and meal bills.
The staff, as ever, are wonderful. Cheerful, helpful and really interested in you as a person. Many are on "hugging" terms with old customers.
It's a little way from the town and from the nearest beach and doesn't provide anything special for children, although, again, the staff were lovely with them. Because of the relative isolation it's very quiet.
There is some renovation work going on in some rooms so check that you are not going to be near that as it could be a little noisy during the day. Mainly for the older customer, which we are, but we love it and will be going back for the fourth time next year.
Travel operator: Thomson
As for plenty of sunbeds there are but you are in competition with all the surrounding Back packers and apartment holiday makers who just walk into the hotel pool area and reserve the sun beds.
I emailed the manager told him there was a problem 1st January still No reply. They seem to take it that anyone can just walk in and use facilities at the expense of hotel guest that have paid
Travel operator: independent
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