The selection of pools/ bars/entertainment was enough to ensure that everyone there had something to their taste. The rooms were big, spacious and well maintained both in terms of cleaning and kept up to date in terms of decor and accessories. There was plenty of sun loungers and the food around the pool was great.
We went all inclusive on the holiday and the one thing to note also was that the drinks were great and NOT watered down,
There were some areas which could be improved with things like free water for the room and also an iron in each room. One thing that needs a mention is the surrounding area, it is very nice and there is plenty to do. The weather was amazing which was the icing on the cake and even when wondering outside, there restaurants we found cheap with all good food.
Travelled April 2017 as a family.
Great entertainment every night and great all round facilities, we were there for New Years Eve and it was made very special with such a great firework display. Would definitely recommend to family and friends.
Travel operator: Sunsave
Hotel tip: Great Adults only roof terrace for sunbathing.
Don’t stay here unless you are paying peanuts.
We were not happy and requested that we be moved only to be told that we could not as the hotel was over booked so we rang lowcost holidays and within 15 minutes of the call we were told we could move the following morning.
This we did to a refurbished duplex apartment only to find the following faults.
Leaking shower head, door stops balancing on screws, skirting boards not fastened to the wall, door handle comes off in your hand, the only socket in the kitchen is a meter away from the work top so you have to balance a boiling kettle on the edge while its finished then to unplug it, it was impossible as the whole socket comes away from the wall. Again the sofa was not safe as it had a 5 inch gap in the centre and our little 2 year old kept getting his leg stuck in it. When closing the patio door upstairs all the plaster was falling from above.
The location is not too bad but on quite a hill. The food is poor and very repetitive we were served raw steak one night it was disgusting. One night we were shown to a table for 4 this was set for 2 so we waited 15 minutes to see if the waiter walking past would re set it he did not so I got up and asked him for cutlery he was very abrupt and told me to wait. I did wait another 10 minutes he set the table for 3 so we still had to share.
Also the sun beds are the most uncomfortable I have ever tried to lay on it was like laying on a bed of nails.
This is definitely not a 4 star hotel but a 2/3 not a patch on other 4 star in Tenerife. I would never go back here.
Our room was a standard (but refurbished) room overlooking the pool. Excellent maid service, clean towels daily if required, hair dryer and fridge, which were a plus, and TV but signal not that good!
The food was buffet service and plenty available to cater for most tastes.
Very quiet location, no disturbances whatsoever, but the downside is the hill location. There is a mini bus service during the day, but not after 5.45pm, which was a bit of a problem. Being so far out of Los Christianos we were at a loss in the evenings, as the location is not good for us seniors!
Another downside is the fact there is no comfortable lounge area to sit in the evenings which was a disappointment and for this reason we would not return!
Travel operator: self
Well the hotel did not seem full (credit crunch?), however we got a pool view room, and the pool to ourselves at times. Had such a relaxing time there and the food was more than adequate and plentiful.
OK the rooms need updating but they were clean and plenty of storage space and a free use of a fridge.
It also seemed like we had a private jet as there was only 40 on board the Thomsons flight going out- window seats for all!!! Was full on the way back however.
2 pool tables, one by the main pool and one inside near the bar/restauarant at 1 euro. Entertainments staff came to find you and allowed an hours free pool if there was not enough to play a competition, lots other actitities.
The view from the rooftop is amazing and I never seen so many empty sunbeds. The complex next door was closed but the main hotel pools were more than enough. They were cold, but the larger main pool was not too bad with just a hint it was heated, once you were in it was ok.
Location - well if you like it quiet, relaxed and peaceful its great, quick transfer time as its airport side of the main resorts. Bar39 and Bojangles were only 5mins away and the acts were enough to keep us amused without having to look further. Siam park is a MUST now - the volcano ride is amazing, maybe as it was so quiet but its by far the best waterpark I have been too.
Travel operator: Independant/alpharooms
Travel operator: Direct Holidays
But iwould deffffffffoooooooooooo go back !!!!!!!!!!!!!
Travel operator: didnt have one
Travel operator: Thompson
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