The location of the hotel is very good, lots of shops and bars in the area. The food was very good and always nice and hot but the restaurant can get very busy at times.
We did upgrade to all inclusive on Thursday which was very nice but we were glad we were half board as the outside entertainment area is too small and we don't like to be tied to the hotel.
We never had a problem getting sunbeds at 9.00 every morning and we never joined the queue of people waiting to reserve their sunbeds at 8.00 onwards. We went for breakfast at 8.00 while it was quiet then went down to the pool with our towels after the rush and there was always quite a few sunbeds left.
We have enjoyed our holiday in Tenerife so much we have just booked to go back next August but in a different Iberostar hotel in another area.
Went all inclusive but we had no tea/coffee in the room that was extra. Food very good plenty of choice.
Pool area good with plenty of sun beds.
Entertainment ok but there is about 4 bars nearby with live music bus stop about 100 yds away.
Travel operator: broadway travel
Food was excellent, we were half board, vast selection at both breakfast and at evening meal. Plenty of show cooking and very polite staff.
Maids came daily, hotel very clean. Lovely pool area with lots of sun beds and plenty of activities if you wanted to take part.
Great location. 5 minute walk to Siam Park which was great a must for everyone. Very central and short walk to beach. 20- 30 min walk to Playas de las Americas, but a nice walk that you don't think about how long it takes.
All in all a great holiday and a lovely hotel. Busy but not so you had to queue for anything, can't comment on peak season. Would definetely return here again and would recommend a stay here.
Travel operator: direct
Travel operator: thomas cook
Food was very good plenty of choice and varied.
Rooms spotless and cleaned every day.Emailed hotel to request a sea view and we got one.Location just a slight walk up a hill that wasnt to bad to walk.A good 5-10 min walk to the beach.
Hotel staff very good always helpful.
On Thursday you can go all inclusive for a extra 14 euros.We did this for the day and found it good value.
All entertainment finished at 12pm and there was little noise after this.Plentey sun beds around the pool no need to get up at 6am and put your towel down.
Kids club looked good for the kids involved.
I would vist this hotel again.
Travel operator: flight centre
Travel operator: direct holidays
After 7 days we discovered the one draw back with this hotel. Our room had an interconnecting door with another room although of course it was locked. On day 7 my worst fears came true when 4 lads moved in next door. 6 am we were work by them arriving back drunk, and you could hear every word. To be fair the next day after alot of pushing by me, we got moved and the problem went away.
The main issue with this hotel is it has lots of rooms full of young same sex groups, all popped in here as the rooms i suspect have been paid for in advanced by the tour operators, so in a recession these groups get upgraded to this and other hotels. Its really spoils your holiday, and is a shame the tour operators / hotels do this. Even in our new quiet room by the stage, we experience groups of lads weeing down the fire escapes, shouting at other rooms, reception however seemed to be used to these antics and just shrugged it off.
I would welcome Iberostars comments on this, as for the moment myself and countless others i suspect who read these reviews, will refuse to pay full price, only to be surrounded by kids paying a fraction of the price and spoiling familys holidays - feel free to comment iberostar - if you fix this issue we will return
Travel operator: Cosmos
On arrival we were allocated room 363 which was the darkest, smallest, noisiest room I have stayed in anywhere, it faced on to a roundabout, shopping centre and taxi rank.
The food at this hotel was repetative and really poor, if it had not been for cheese and biscuits I would have struggled, even the fruit was only apples oranges and bananas.
The staff are the only good thing at this hotel as most of them are very friendly and very helpful.
Would also like to warn people of the location of the hotel as it is on a very steep bank with steps everywhere.
Would not return to this hotel.
Travel operator: Thoms Cook
Entertainments quite sad really, althogh he team did do a reasonalby fgood job (for amateurs) at Mama Mia, (although they are NOT supposed to be amateurs are they?).
All in all, the weather was quite good which saved what would have otherwise been a thoroughly miserable week.
Travel operator: Thomas Cooke
Ask a Question
Got a question? Ask our community of over 1.5 million users.