After reading so many reviews on this hotel I have to say I was abit nervous about not having done my research before making the booking and was expecting the worst. Me and my boyfriend fancied a week away and was all very last minute and we got it for a reasonable price. I wasn't expecting the Ritz, but something basic and clean. We arrived at the hotel at 2am in the morning and you can imgine at that time all we wanted to do was check in and go to sleep. There was 52 people checking in at that time of the morning and they had one person on reception, who didn't speak very good english, so we didnt actually get into our room and into bed an hour and half later. To be honest, me and my boyfriend were very pleased with the room. It was very spacey and suited as fine. I especially liked the balcony, we had an end apartment which meant our balcony was that bit bigger and was great for sunbathing. The only problem we had was that out bathroom light wasn't working, but I wouldn't see this as a big problem and it was fixed the next day. Me and my bf were having a fantastic holiday, we arrived on the friday night and by Monday things started to go down hill. Me and my bf started coming out in what I can only describe as red boils/red lumps on our skin, all over our arms, legs, back and face! and it was assumed it was mosquiko bites. Now i have been biten my moskitqo many a time and i know how to deal with it, but I can assure you this was no mosquito bite and it was very strange how it was just me and my bf that were coming out in these bites. Not one to complain me and mark didnt want to make a fuss and besides we wern't 100% what it was. However as the week went on, we got more and more and more of these and it was getting very embrassing, by tuesday mark was wearing tops to cover his and I was wearing long sleeved tops in boiling heat because local people keep commenting on us cause they were getting really obvious, and it shocked us that the locals where gettin on how they where, you think they would be use to seeing people from ireland and the uk with mosquito bites but they where really alarmed. By the wednesday I couldn't sleep with the constant itching and went down to reception to ask where the nearest chemist was. The man at recepetion took one look and my arm and began apolising, he didnt speak good english so he assumed I was complaining because I was motioning to my arm to get directions to the chemist. He said he was very sorry and would change the room immediately, i was taken back by this as I never mentioned to change rooms but he obviously felt I had to move. It turns out there was bed bugs! Now with never having this problem before i didn't know thats what it could of been, me and mark came to all conclusions that it may of been the suncream we were using to mosquitos but never once thought of bed bugs. The beds where changed twice in the week that we were there so I though the cleaniness of the room was fine, however it doesn't matter how much they change the beds, bed bigs are implanted in the mattress and cause problems. So to say the least me and mark were not impressed. I had this disgusting bites all over my face and my arms were horrid. And the worst part was the manager wouldn't let us change rooms, so me and mark had to spend our last two days in the room and he slept on the settee and I slept in the pull out bed. What a joke. When i got home people thought I shuld of demanded the room change but to be honest me and mark were so frustrated and annoyed at this stage we just wanted home. The journey home was so uncomfortable, these bites wern't just ugly to look at they were so unbelivabley itchy and it was a real sore itch and no amount of creams or anything would calm them down, so it was very embrassing to spend your whole flight home itching. When i got home no1 couldnt quite believe how bad the red marks where, trust me it wasn't pretty. I ended up doing research on bed bugs and they can invest in your clothes and people have had to have professionals in to sort them out. I threw away all my holiday clothes ( all bought brand new for holiday) I always threw out my brand new suitcase and anything associated with the holiday as they all could of been invested,a nd I had to go to the doctor and get all sorts of creams and medicated wash. We were on holiday from 30 may - 7 june, it is now the 17th June and would u believe it I still have the marks don't get me wrong, they have faded quite alot, but they are still visable. So would I recommend this hotel? Absoultely not!
Travel operator:
Thomas Cooke