Disappointed with the cleanliness of this hotel definitely does not warrant a 4 star.

Hotel according to brochure was built in 2002 but paintwork, furniture was very grubby, towels washed out.

Apts not properly cleaned before new guest, floors dirty & bathroom not properly cleaned.

Ate in buffet restaurant a few nights food OK.

Location OK as you were in a nice quite area.

Staff friendly.

Entertainment not bad, reps could not sing but they worked hard and were always available at all times,gave a good detailed welcome talk & put a lot of effort into their work.

A fantastic place to stay it was clean.

The staff friendly and the food good.

We had a great time and were never bored.

On arrival, we were pleasantly surprised at how nice the Hotel looked. The reception area is quite large with comfortable couches spread around it, an internet area, games room, reading room etc.

We were checked in with no delays and were up in our rooms within ten minutes of arrival. We had a one bedroomed apartment which was actually quite large, with a huge balcony overlooking a spectacular view of the pool, sea, and mountains. All rooms have a seaview.

The rooms are cleaned almost every day, with fresh towels etc. All of the staff are extremely friendly. We had a small problem with the reception on the TV (I know who needs it on a sun holiday!!!) but it was fixed within an hour of reporting it.

The Falcon Reps, entertainment staff etc. were absolutely top class. There was a Falcon Rep in reception almost all day every day. They were always there for every query, complaint, and just when all the kids wanted to annoy them!! Entertainment on the complex was excellent as well, may not be everyone's cup of tea but you certainly wouldn't be bored. Something going on all day for adults and kids so if you are going to be confined to the pool area you have plenty to do, games, quizzes etc. Night time entertainment was excellent as well, and I have to say all the staff work very very hard at helping you have good holiday - it certainly worked for us.

Just arrived back from a 2 week stay I have to say that the kids, daughter aged 8 & son aged 6 baby aged 1 had an absoulute ball and didnt want to come home! The apartments are not that spacious.

The kitchen is a 2 ring hob and a microwave I was expecting more for a 4 star but it served our needs and it was very clean. The maids came 6 days a week and were very friendly. The on site supermarket is very expensive but you are paying for its location I suppose I also used the laundry room where there are washers dryers and ironing boards (also very clean).

The pool area was very large 2 pools and a baby pool. If you want an umbrella though you have to join the morning rush to grab one The pool is opened at around 9.30am.

If you get down any later than 10.30 you wont get one It drove us mad to see the way some people would dive down there but beacause we have a young baby we had to join in with the sport.

We had our umbrella pinched on a number of occasions!!!!

The reps were all lovely most of them can't sing or dance for toffee but they were nice people and were fab with the kids Helen, Scott, Jodie and Laura to name the kids favourites work really really hard for not much reward.

There is a mini disco every evening then bingo and then some sort of show I would have preferred to go out for a nice meal but the kids had other ideas and so we had to eat on the terrace each night (which wasnt much good) whilst they joined in the fun.
But if they are happy then we are!

The only sour note about this holiday was that 4 rooms were broken into whilst we were there One family had their room totally trashed and had to be moved to another hotel.

There is a security guard there but he only comes on at 11pm So obviously the rooms were broken into before then From reading previous reviews about this hotel this has been happening for a number of seasons and First Choice and the hotel dont seem to be that bothered about it.

I can't see why cctv cant be installed I do know that for the poor families involved it was awful for them and they didnt feel safe for the rest of the holiday. This is the only blip on what has beeen an excellent holiday, especially for the kids!

We stayed on a self catering basis and ate at the hotel twice, but the waiters were very rude and the service was not the best. We were given our meals at different times and they were cold on arrival. There was no service with a smile and the drinks/food were plonked on the table and not even allocated to each person.

The hotel was clean, however, the cleaners had a very bad habit of leaving the doors and patio doors open which made it easier for burglaries (coincidentaly), which happens a lot at this hotel. I complained to the receptionist one evening about our doors being left open by the cleaners. She made a comment to another receptionist in spanish and they laughed at me. VERY RUDE!

The location was not the best, at the end of the Playa which meant a bus ride for 75 cents each time you wanted to go out. Very nice veiw of the med though.

I have never been to any resort and had to deal with such rude people. They were extermely unhelpful, never smiled, and made you feel very unwelcome in their county.

The entertainment was as poor as most of it was carried out by the First Choice Reps and aimed at young children only. Not one of them had a good voice between them and it was very loud and stopped you from sitting on your balcony and going to sleep as all you could here was their droning voices all night!!!!!

The swimming pool did not open until 10am which created a lot of animocity between both hotel staff and fellow holiday makers as everyone felt they had to fight for a sunbed. There were not enough umbrellas considering this was a child friendly hotel. We only saw the lifeguard on 2 occasions.

There was a burglary on the fourth night, in which 4 rooms were broken into and the ACTUAL SAFES were stolen and the rooms ramsacked. There was no increased security and people felt very vulnerable. They had no support from the Hotel Staff or the First Choice Reps, not suprising as they were barely adults!!

For the rest of our holiday we carried all of our possesions around and slept with a chair behind the door as we feared our safety.

Has put us off Spain for life and we will definately think twice about using First Choice again.

VERY DISCGRUNTLED considering this is a 4 star hotel in an exclusive resort.

I was not impressed with the cleanliness of this hotel. On arrival we found only four pillows in our room and when we requested another (we had a party of 5)we were told that there were problems with the laundry and four days and five requests later we were given another one!! Also we went five days without a change of bed linen (Again problems with the laundry!!) which came whilst we were out and meant me making our beds up myself at 12 O'clock at night!! Also my daughter stayed in the room one day and came out of the bedroom to find the maid swigging coke from a bottle from our fridge!! The floor also was not cleaned properley for the whole two weeks

The location of this hotel is OK with a good bus service running every half an hour.We weren't very impressed with the restaurants we visited there though. The only one we went back to was "Cowboy Cocina" which was OK. Perhaps we were just unlucky with our choices

The staff are friendly enough. Jodie in particular. I agree that they can't actually sing or dance and their production of Bugsy Malone left alot to be desired!! The entertainment was of poor quality and not what I would expect from such a large well known company. But the children loved the mini disco and games every night. Also the Kids club reps were very good. Silly Scott being voted favourite by my two youngest(Hayley 8 and Bradley 6)

The pools were clean but there weren't enough sunbeds which meant you had to break the rules and go down to claim your beds before 10am. Everyone was doing it and it became a bit of a circus. On one occasion my husband and about 20 others were told off by reception staff for acting like children and not obeying the rules!(SHE WAS VERY RUDE) If there were enough beds and sun shades this wouldn't have happened.

I definately would not go back to this hotel. I have been to the First Choice holiday village in Lanzarote and that was 10 times better!!

First of all I must say that the hotel rooms are a great size and the swimming pools are big and clean. Aside from that, there is really nothing positive that I can say about the Puerto Marina.

For starters, it is in a bad location at the very end of the Mojacar Playa. If you are interested in a central location, with access to authentic Spanish restaurants and proper grocery stores, I wouldn't stay there. Luckily for us, we rented a car and were able to get away to some of the nicer areas in Mojacar Playa and Mojacar Puebla.

The onsite market is really just a newsagent that sells beer.

The entertainment was appalling and we had no air conditioner for the entire week.

The staff were unhelpful and the food was really, really poor.

This is quite possibly the worst place I have ever stayed.

Hotel Puerto Marina Mojacar.A beautiful location a stroll into town for bars and restaurants, with a good bus service from the hotel.

We did not use the restaurant and it did not look that nice.

We could have had a nice holiday, but was forced to stay away from the hotel as much as possible because of the awful entertainment, it was so loud we could not sit outside while it was on, even the small bar close by was drowned out by the intrusive noise. We could not use the excellent balcony in our apartment for the same reason. We complained but was told that nothing could be done.

The staff were helpful in other areas.

I think 4 stars is misleading because of the above.

Located slightly outside the main 'town' area; Complex is superb. Plenty of facilities, beach is not terribly good[shingle beach],but pool makes up for this.

Would recommend car hire,to see the surrounding area;[parque natural-Cabo de Gata], El Desierto[Spaghetti Western films]and the hills near by.

Benidorm,it aint'....

I went off season and booked through the internet on a last minute basis, making it excellent value.

The terraces are large enough to make sure you can get sun all day.

However, though I did not have any problems, I have read that there are sometimes break-ins at the hotel. This could happen if you have untrustworthy neighbours who could climb over onto your terrace and they could watch the pool to see that you were there and/or about to return... The complex is so big that it would be impossible to police it properly so you have to make sure of your own security, I would think.

The supermarket is OK but has limited stocks, and a lot of it is English ready meal stuff, though it is good they get the English papers early.

There were a few chavs there who ignored the rules about drinking their own booze by the pool, and I think that should be policed better, but basically pretty good.

I had a hire car I had driven from Almeria but on the whole, you don't really need to leave the complex.

Best accommodation I have had in Mojacar after perhaps six or seven times there.