56 Reviews
Traveller Rating
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Excellent4
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Very Good29
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Good16
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Average7
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
19 years 8 months ago
The hotel is very impressive when you first enter,but thats just about where it ends.
The resturant service is terrible..i had to order the same round of drinks from 3 different waiters and it took 45mins to arrive...terrible service.
The entertainment was certainly not aimed at english..every night of the two weeks we stayed had entertainment in other then english languages and totally not understandable.
The rooms on the otehr hand where kept very very well in deed as where the grounds...the male maid was excellent in keeping the rooms clean and tidy, cant praise him enough.
Wont be going back to this hotel...the resturant service and terrible entertainment has spoiled our holiday.
Also the Longwood rep was terrible...bascially at the welcome meeting..he handed out a map of the place which was in acurate and then asked if we had any questions !!
Longwood...get your act together
Sharm is worth a visit but please avoid this hotel.
The resturant service is terrible..i had to order the same round of drinks from 3 different waiters and it took 45mins to arrive...terrible service.
The entertainment was certainly not aimed at english..every night of the two weeks we stayed had entertainment in other then english languages and totally not understandable.
The rooms on the otehr hand where kept very very well in deed as where the grounds...the male maid was excellent in keeping the rooms clean and tidy, cant praise him enough.
Wont be going back to this hotel...the resturant service and terrible entertainment has spoiled our holiday.
Also the Longwood rep was terrible...bascially at the welcome meeting..he handed out a map of the place which was in acurate and then asked if we had any questions !!
Longwood...get your act together
Sharm is worth a visit but please avoid this hotel.
Travel operator: Longwoods
19 years 8 months ago
We returned from the Tropiciana Grand Oasis at Sharks Bay last week. The food in the main restaurant improved over the two weeks although repetitive. We tried the Italian restaurant one night and it took 45 mins for us to be served with our starter, the service was very slow. We did complain to the restaurant Manager who said he would investigate, we did not try the Italian again. The staff in the main restaurant were quite helpful but thin on the ground. The shower water was brown and we had to swap rooms the second week as the water turned to sludge one evening, even the towels after we tried showering turned from white to brown, we complained and our room was swapped without a problem.
Travel operator: JMC
19 years 9 months ago
Very Nice Hotel, it's 4 stars are about right.
Food was good, unless you are a picky eater, there is always something in the main restaurant to eat. In a morning it is typical cereal, cheeses, meats, pastries and a fresh omlette / eggs part. Lunch and dinner are much the same. Although there are different sections to eat from, Fresh cooked pasta, B/Q, fish and lots of different dishes. If you are a lover of cakes, you will love the puddings, approx 10 different cakes each night, aswell as fresh fruit.The restaurant nees to be better organised, you can easily get a table and food, but sometimes have to wait for a drink. Tip the waiter (10 EP, approx
Food was good, unless you are a picky eater, there is always something in the main restaurant to eat. In a morning it is typical cereal, cheeses, meats, pastries and a fresh omlette / eggs part. Lunch and dinner are much the same. Although there are different sections to eat from, Fresh cooked pasta, B/Q, fish and lots of different dishes. If you are a lover of cakes, you will love the puddings, approx 10 different cakes each night, aswell as fresh fruit.The restaurant nees to be better organised, you can easily get a table and food, but sometimes have to wait for a drink. Tip the waiter (10 EP, approx
Travel operator: Airtours
Recommended
19 years 9 months ago
4.5 star it is not 3 star at a push. In need of refurbishment. Broken floor tiles, broken chairs rusty, broken slippery steps into water. This hotel says 5 restuarants do not be fooled 1 restuarant acts a 3, with no toilets unless you use the one from the "beach". The beach is not what you think, just a cut out of the rocks then layered with concrete and chippings. No where to walk unless you go back up the hill and that is another story. Grey towels in rooms, ripped and dirty beach towels and sun beds thats if you can get one.
Hotel was clean although we had towels rails hanging of the wall, split bath and dirty toilets. Hotel food very repatitive no good looking for the Al a carte restuarant it doesn't exist. Hotel staff need to be bought. The entertainment was poor and nothing else to do if you didn't want to watch it.
Never again we ledt this hotel after 1 week and would have left after 1 day had we been able to.
Hotel was clean although we had towels rails hanging of the wall, split bath and dirty toilets. Hotel food very repatitive no good looking for the Al a carte restuarant it doesn't exist. Hotel staff need to be bought. The entertainment was poor and nothing else to do if you didn't want to watch it.
Never again we ledt this hotel after 1 week and would have left after 1 day had we been able to.
Travel operator: med hotels
19 years 9 months ago
A very nice, exceptionally clean Hotel. I was somewhat sceptical when we arrived as I really didn't realise how big it was until we got there. Having said this the queues at mealtimes weren't that bad.
The food was nice in the main restaurant, but got a bit repetive after a while. There were other restaurants which required pre-booking but you needed to be quick off the mark. Once you realised the pace of things you just had to keep up with the Jones's or you missed out. This was a little tedious, especially with the sunbeds!!!
The poolside was lovely and the private beachfront spectacular.
The hotel staff were somewhat stretched, to say the least, around the bars and restaurants, although the room attendants were extremely attentive and did there utmost to please.
The entertainment was a bit naff, the kids were a little bit lost as to what was going on,especially from a translation point of view. It is predominantly an Italian hotel so it was a bit hard on them as they don't speak Italian.
The hotel boasted a number of onsite shops which were quite reasonable in price so long as you used your bartering skills to good effect.
The Hotel had a free shuttle bus which took you to and from Naami bay. This had all the usual shops, bars and restaurants. The kids loved the McDonalds.
The food was nice in the main restaurant, but got a bit repetive after a while. There were other restaurants which required pre-booking but you needed to be quick off the mark. Once you realised the pace of things you just had to keep up with the Jones's or you missed out. This was a little tedious, especially with the sunbeds!!!
The poolside was lovely and the private beachfront spectacular.
The hotel staff were somewhat stretched, to say the least, around the bars and restaurants, although the room attendants were extremely attentive and did there utmost to please.
The entertainment was a bit naff, the kids were a little bit lost as to what was going on,especially from a translation point of view. It is predominantly an Italian hotel so it was a bit hard on them as they don't speak Italian.
The hotel boasted a number of onsite shops which were quite reasonable in price so long as you used your bartering skills to good effect.
The Hotel had a free shuttle bus which took you to and from Naami bay. This had all the usual shops, bars and restaurants. The kids loved the McDonalds.
Travel operator: panorama
Recommended
19 years 10 months ago
The Hotel itself was very clean the staff on the whole were very polite and friendly
The food wasn't brilliant wasn't too warm either a lot of the time.Hotel is way out of town.
The food wasn't brilliant wasn't too warm either a lot of the time.Hotel is way out of town.
Travel operator: Panorama
19 years 10 months ago
The Hotel itself was very clean the staff on the whole were very polite and friendly
The food wasn't brilliant wasn't too warm either a lot of the time.Hotel is way out of town.
The hotel is situated too far out of the way for most people although there is a shuttle bus to Naama bay it is limited and has to be booked well in advance.
entertainment is a bit naff and if you stay for 2 weeks it's even worse second time around.
If you want a sunbed by the pool you need to be up around 6 am to be in with a chance,the beach is not quite so bad but the beach itself is very small.
Although I would go to Sharm again in a heartbeat I would choose a different hotel.
The food wasn't brilliant wasn't too warm either a lot of the time.Hotel is way out of town.
The hotel is situated too far out of the way for most people although there is a shuttle bus to Naama bay it is limited and has to be booked well in advance.
entertainment is a bit naff and if you stay for 2 weeks it's even worse second time around.
If you want a sunbed by the pool you need to be up around 6 am to be in with a chance,the beach is not quite so bad but the beach itself is very small.
Although I would go to Sharm again in a heartbeat I would choose a different hotel.
Travel operator: Panorama
19 years 10 months ago
This was the best holiday i have ever been on! The staff were polite and helpful, the enetrtainment was ok. The staff did there best to have a wide variety of foods for different people. It was only a short cab ride away form naama bay which is unforgettable and great for water sports fans and shoppers! i am already booking to go back next year
Travel operator: excel
Recommended
19 years 11 months ago
the hotel was clean enough,
the food was just ok although boring
location a bit out the way and certanly not for the disabled.on the whole staff friendly,
entertainment rubbish.
the food was just ok although boring
location a bit out the way and certanly not for the disabled.on the whole staff friendly,
entertainment rubbish.
Travel operator: THOMAS COOK
19 years 11 months ago
The hotel as a whole was nice, however if you are a fussy eater I wouldn't recomend the hotel. The hotel is at least a 30 minute walk to the nearest supermarket and there isn't any shade on the way. The entertainment was rubbish, during both day and night!
Travel operator: First Choice
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