My son was injured when in a hotel pool. He was in a hotel splash pool when he came running out with blood everywhere and a cut to the underside of foot. He was seen by a first aider and we also reported this to the desk and our holiday rep who logged the complaint and we have the proof. The hotel are saying it was a minor injury that was not reported!! How could i not have reported it when i have the proof and also the hotel got a member of staff to take us to the pharmacy to have this checked out, also if it did not get reported how did the know all the details, its a complete joke, my son was advised to keep the wound dressed dry and use antiseptic cream to the area, we were also advised not to go to the beach as it was risky incase sand entered the wound, so the hotel are refusing to accept this was there fault and the holiday company say they can't do anything, surely if there was something sharp in the pool loose/broken tile then someone is to blame for this, this was a package holiday, my son also suffers from aha and autism so as u can understand this was very traumatic for him and ruined our holiday.