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Hilton Rose Hall Resort & Country Club

6 of 8 hotels in Montego Bay

4 out of 5 from 24 reviews
4 stars
Rose Hall Rd, Rose Hall 33126, Jamaica

24 Reviews

Traveller Rating

  • Excellent
    7
  • Very Good
    11
  • Good
    2
  • Average
    4
  • Poor
    0

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Mandie
20 years 2 months ago
We loved it so much we are going again in Feb of this year..... so excited about it.
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Travel operator: Virgin

Recommended
Karen
20 years 2 months ago
Had a great time but couldn't help feeling as though you were expected to tip everybody.

The waterpark is worth travelling all that way for and my son enjoyed the slides and pools.

We were out of season visitors and had the luxury of being on an island in the middle of the water park where a small spa pool acted as a private pool when I needed a break from swimming with him!

Meals were great and there was always plenty to choose from - I'm a vegetarian and was a little aprehensive.

We put our snorkels on around the edge of the sea/rocks of the hotels beach and was pleasantly surprised to see angel fish there.

Try the Ambassador Reef cocktail - I had to keep ordering twice as many as my son took a liking to them.

A great experience and a great hotel overall.
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Travel operator: Virgin

Recommended
Gail. Tomlinson
20 years 7 months ago
My partner and I had our holiday in paradise with this hotel. It had very friendly, helpful staff. beautiful setting and a wide range of facilities for young and old.

The rooms were excellently kept, always clean.

The food was just amazing especially the Three Palms restaurant.

The water park was fantastic especially if you have children.

Night time entertainment was ok but at the end of the day it was nice to relax, there is so much to do especially seeing the magnificent sunrise who needs to stay up till 3-4 in the morning?

Day trips were good. Dunns river, Ricks cafe and swimming with the dolphins to top it all made a fantastic holiday I will never forget.

You will not regret going to this hotel
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Travel operator: tv travel shop

Recommended
Ali
21 years 3 months ago
January 2003

We are a couple from the UK in our early thirty's with two children aged 13 and 7. We booked our wedding/holiday in May 2002, after five months research on your web site and plenty of others before deciding to book the Wyndham Rose Hall in Montego Bay Jamaica, we were there for a week.

We arrived on Saturday 11th January 2003 after a 17 hour delay! Our flight took us via La Romana - Dominican Republic then to Montego Bay. But it was worth it!

The hotel was everything we had dreamed off it was perfect, the grounds were well looked after with flowers, water fountains as you are driven upto the hotel. We were given a room upgrade because of our wedding, we had room 500/01 we had a wonderful ocean view suite on the west tower. The views were fab. We were thrilled with our rooms, I was worried that we wouldn't have enough room for all of us. When I realised we had two adjoining rooms with enough space I was happy, there were two bathrooms and two balconies, I couldn't of asked for more. Check in was 5 minutes and we had a porter take our bags to our room. We also had another family with us two adults and a five year old little girl. This hotel had everything we needed, hairdressers, games room, golf course, beach, water park, the hotel was bigger than we anticipated. The lazy rivers were lovely, you'd sit in your rubber ring with a pina collada in your hand and let the current take you around, we loved it! you also had slides that came down from the top of a windmill, one of the slides you could come down on in your rubber ring the other on your bum!

There was a playground but our kids were having more fun on the beach and in the pool on the slides, we never went there. We also played tennis you had to hire the rackets for $10. My hubby went scuba diving this wasn't in the all-inclusive, so he paid about $100 he had a fabulous time the pictures was great. Over the week we also done canoeing, and we were took out on a sailing boat and man called Kid took us, he told us that the weather wasn't very good, it hadn't been as hot that week, while we could just about stand the heat in our trunks and bikinis, he was rapped up well!

I met with the wedding co-odinater on the Monday to finalise the details we were due to be married on the Wednesday, in my package I was to receive a wedding cake & decorated location, I paid extra for the video and 36 pictures. I took my own flowers with me, I had them made up here in the UK before we went.

On the days leading up to our wedding we saw about 7 weddings they were all beautiful, we had an option to get married on the beach or the wedding gazebo, I opted for the wedding gazebo, the beach was a bit windy and the gazebo seemed more picturesque. The Minister was lovely he explained every thing to us the night before the wedding and the day went perfect! we had pictures taken on the beach, the golf course, the bridge over the pool and at the gazebo. These were well worth $200 we were also given the negatives too. The video was nice to bring home for the family who didn't come with us to see us get married. After the ceremony the photographer took some pictures then we had champagne, followed by the wedding cake, this cake was lovely it looked like a meringue, but it was all cream.... delicious.

We were told we had too cut a little piece off each and feed each other with the cake apparently this is a Jamaican tradition, this was funny I got more cake than my hubby he got hardly any as I dropped a bit of his on the floor, then we had to kiss each other with the cake in our mouths, sound awful but the pictures of these turned out great, then we linked arms and drank the champagne, after signing the register, we then walked from the gazebo to the beach this was a lovely setting for pictures my hubby rolled up his pants picked me up and walked us in the sea for a picture. We couldn't fault the wyndham all their staff they really helped us make our day a perfect one.

I also booked my bridesmaid and myself to have our hair and make up done on the day, being a hairdresser I was a little picky to what I wanted, but they did a fantastic job! it was $80 each for hair and make up which I thought was a good price. I didn't fancy doing it myself, this gave us more time at the pool in the morning we weren't due to be married till 3.30pm and we were still sunning it at the pool until 11.30am!

When we got back to our room after the wedding and our maid had made up two swans with towels with scattered fresh flowers over them on our bed, I thought this was a lovely touch, and a nice surprise.

The food at the restaurants was hot buffet, we had no complaints, we ate at all of them. As part of our all-inclusive we could eat at the two posh restaurants once each during our stay, so we booked the Italian restaurant for our reception.

On the Tuesday my daughter was taken ill and had to go to hospital, the hotel manager 'Navada' was fantastic he arranged for my daughters transport to the hospital there and back and her prescription to be collected from the pharmacy in Montego Bay. We stayed in our room on that day because she was poorly with Tonsillitis, and we ordered room service 4 times for her, he never charge us for this, we couldn't thank them enough, everything was 'no problem'.

Our holiday rep told us we didn't have to tip but we did, I tipped the maid , 'Kid' , the guy who took us out on the boat and most of the waiters in the restaurants and the porter, I found at the end of the week, that a $1 tip didn't mean much they must think us British are tight with money as to our $1 tip every one else was tipping about $10, but adding all the tips up through the week we had tipped over $40 so it can add up! saying that we didn't get any different treatment than anyone else. You say 'please' and 'thankyou' with a smile and they love it! I did give my maid a $10 tip before we left.

Having a 17 hour delay getting there was bad enough, and everyone we spoke to from the UK had had delay's too. I think ours will take some beating though. On our return we got on the plane to find out that there was not enough food for everyone on the plane. So we never got fed!!! Our children were starving, no doubt I will be claiming this back off Mytravel, 8 hours is a long time without food and drink.

When we return to Jamaica we will defiantly go to the Wyndham, we seen a few hotels along the way to our hotel and they just didn't match it sorry!

Ally x
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Travel operator: Tradewinds/Airtours

Recommended

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