The fort arabesque has one of the best beaches ive seen, lovely sand goes on forever there are plenty of coral reefs just off the beach some which are only knee deep, they were spectacular and are being well looked after we saw many species of fish and some people even got to see the turtle.
The entertainment team are italian but are very friendly they would stop to say hello and chat with the children. They loved the mini disco and the staff made them feel welcome they also talk in many different languages during their shows so we normally managed to understand everything what was happening. The childrens favourite was Gi Gi but all the animation team were excellent. Would we go again most definately. Great hotel, amazing beach, wonderful friendly staff who you could really have a laugh with and no real stomach problems would go back tomorrow if i could.
Travel operator: panorama
Travel operator: Saga
Travel operator: Thompson
Travel operator: Saga
Travel operator: saga
Hotel reception area undergoing cosmetic refurb - very strong smell of varnish which was used on floor tiles lasted duration of 7 day stay - not pleasant as this is where the bar it located. However this was masked at night by the very smoky atmosphere.
High percentage of Italian, German and Russian guests. Majority of UK guests appear to be with Saga on long stay.
Bar staff very efficient and attentive, a please and Thank you is gratefully received as some behaviour from certain nationalities is downright ignorant and rude.
Hotel is clean but some areas are in need of attention. Our rooms were 350 & 351. Located on third floor opposite the "Quiet beach". Bathroom sinks cracked, tiles in shower missing and broken, shower doors that had a mind of their own. One shower tray leaked water that ran out into the main bedroom area on each use. Bedrooms are very large. One king size bed and one double in each of our rooms (one was reserved for a single person).
Food in the restaurant was Ok. Dishes were not kept hot, which was disappointing as some dishes would have been good. Vegetarian selection poor, even many of the salad dishes contained meat or seafood. Only main meals were "labelled". Appeared to be some "recycling" of some meals from lunch to dinner. No dodgy stomachs though.
Beakfast is 7-10, Lunch 12.30 -14.30, Evening meal starts at 19.00 - 22.00, with snacks available in between. Alot of people being turned away at 19.15 as restaurant full & asked to return later in the evening. We ate at 21.30 on evening of arrival and food selction was dire - little choice left and wasnt being replenished. Service a little slow at beginning of week but gets better when they get to know you.
The beach is very clean, active areas & a quiet zone. Massive amount of sun loungers on beach. Witnessed little regard by some for the coral reefs just off shore but a surprising amount of marine life seen snorkelling only a stones throw from the beach.
Gardens are well maintained and large open areas as the hotel site is very spread out as the hotel is split into 2 "wings" - the "old" (where we were) & the "new" (where saga guests stay).
To sum it up - it was a week away for
Travel operator: Thomsons
Travel operator: First Choice
There may be a lack of snacks between meals and fast food choices, but I personnally see this as a positive. Meals were good hot and varied with something for everyone.
Soft drinks were from cans so no warm flat coke, stayed for two weeks and not one bad stomach so could be confident in eating salads.
Staff were very very helpful and friendly and they definitly enjoyed being thanked and appreciated as a lot of the other guests tended not to even acknowledge their excistence let alone all the hard work they were doing to make your stay the best they could.
Although the hotel is a little secluded it was perfect for chilling out. When walking along the bay area this hotel definitely had the better location than all the othe larger hotels.
Rooms were well cleaned and with free mini bar in room that was refilled daily. It is the custom to tip but the hotel makes this easier as you tip at the end of your stay and can chose who and what you tip at the end takes the fear of offending away.
There was no entertainment as far as I was concerned but it was the quiter season. The hotel offers a twice daily shuttle bus into hurgada for ten egyptian pounds each return (
Travel operator: thompson
Travel operator: portland direct
Travel operator: Thompson
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