The only thing going for this hotel is it's position on a hill side giving you amazing views over Mirabello Bay and Agios Nikolaos.
The accommodation is very basic, which to be honest we expected, but also not very clean. The shower in the bathroom was far to small you spent most of the time fighting with the shower curtain and flooding out the rest of the bathroom.
As for the food I really do not know where to start. In the 7 days we were there we did not have one hot meal, luke warm at the best of times. There was no real variety, basically the same each day. Nothing much for the children, unless they ate chips each day. We were expecting to sample some Greek dishes but I never saw any. The only plus was the head waiter, very nice man with a good sense of humor (which he needed).
When we booked the holiday we were under the impression that the hotel was in walking distance of Elounda. Yeh, if you don't mind walking on a busy main road for about an hour or so. Also the hotel was meant to have it's own private beach,I don't know what they class as a beach, but a few rocks at the bottom of a very steep hill isn't my idea of one.
The swimming pool is sea water and not nice, the pool area was not clean, the poolside snacks a joke, the drinks not much better, I've never tasted beer so weak.
There was no childrens or evening entertainment. The only free things for children were table tennis (on a broken table) and darts (which they needed adult supervision for).
Finding anything good to say about this place is hard, it could be so nice, but sadly it's not.
Finally the staff, as I said the head waiter as well as his staff were all really nice, as was the bar staff (killer vodka and cokes in the evening or should I say vodkas)The reception staff weren't much help they're favourite saying was "sorry I can't help you, I don't have the authority, you need to see the manager" and that was just to get 50 cents back after the table football swallowed ours.
Oh yeh almost forgot I'm still looking for the landscaped gardens the hotel is meant to be set in.
We won't be returning, nor will any of the great people we met there.
Travel operator: med hotels.com
To get to the beach you need to be a mountain goat.
To eat the food for any period you need an iron constitution.Pool area dirty, drinks had an after taste could go on and on about this place.
If any potential guest reads any of these reviews please believe them. Avoid like the plague !
Travel operator: Med
The rooms were basic and clean but had no where to put clothes apart from a small cupboard and the beds were very uncomfortable. Air conditioning at extra cost of Euro 6 per day is a must. The Hera village is very isolated and not within walking distance of Elounda or Agios Nik but a bus runs every 30 mins.
We tried the food for 1 Dinner and 1 breakfast and decided to eat out after that as the food was bland an unappealing. The drinks were OK but you had to pay for a small bottle of water from the bar.
The pool and pool area was dirty. We could never get round the pool due to limited space and lack of sun beds (early morning brigade had the towels out before 8.30am) so drove to Elounda beach each day. This was a lovely beach with clear calm waters.Two sun beds and umbrella costs Euros 6 per day but you need not use these.
The only reason we enjoyed the holiday was because we had a car and could get away from the place.
We would definitley go back to Elounda and Agios Nik but we would not recommend the Hera Village to anyone.
Travel operator: Travel republic
After having stayed at an All Inclusive 4 Star in Mexico for 2 weeks earlier on in the year, the hotel was not what we would have called 4 Star (more like 2 Star and that is pushing it). The food was edible, but there was not much variety and very basic.
The mixers in the drinks were not very nice and the beer very weak. After 11 o'clock you had to pay for your drinks and this would work out very expensive.
We were advised that there was a kids club, but there was no such thing. The children became very bored in the end as there was no entertainment.
We were also told there was a private beach, however after you had killed yourself trying to walk down there, it was more of a concrete slab than a beach.
The hotel needs a woman's touch there because at the moment it is more like a concentration camp - The only thing it has going for it are the views and they were fantastic - One week there was definately enough, just for the view.
Travel operator: Freedom Direct
As an AI hotel is was very poor: breakfast was same everyday - no real fruit juices and no croissants. The Lunch and dinners were the same - repeated on a 3 day cycle and very little choice - Liver was on offer over six days! The only snacks on offer were Pizzas between 10:30 and 13:00 and then a slice of cake at 16:30 - nothing else, no ice cream for the kids or anything. The AI drinks were also poor - the mixers were very poor quality - the beer undrinkable - the rum, brandy and vodka all had a perfume taste - Gin was chargeable!!! - The whisky was OK - but the mixers ruined it. The management were doing there best to restrict how many drinks you got - I bought a Jack Daniels one night and was charged 7 euros - didn't do it again!
Sun Beds - they had just bought some new beds - bring the total to about 50 - the old beds were all damaged - not a prob for me as I set alarm for 6am everyday and got the new beds - could have done with a mattress as very uncomfortable.
If you happen to leave the hotel after 12 midday on your last day you will have your AI band removed and not able to have food or drinks until your pickup !
Basically I think the management are too concerned about getting extra money from the guests rather than trying to provide what they have already paid for.
I wouldn't recommend this hotel (apart from to my boss) , although I did enjoy the holiday - my advice is if you haven
Travel operator: imperial travel
The rooms were cleaned about every second day so not to many problems there, the entertainment was non existent some girl would play with the children for about one hour at most in the pool area then at night she would be in the bar where all she wanted to do was dance around by herself.
The alcohol in the hotel is best described as disgusting the cheapest of the cheap, I would rather go without a holiday than go back to the Hera village.
Travel operator: med hotels
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