Travel operator: falcon
I nearly fell a couple of times. My wife and son were not so fortunate and my son had to see the doctor after having a nasty fall. We never went back to the pool area after this.
Travel operator: Falcon
your sincerely, Steven constable
Travel operator: falcon
The room itself is modern, clean and of a high standard. There is a kettle, microwave, toaster and a flat screen TV just to mention a few of the essentials.Our room wasnt noisy despite being next to the bar and overlooking the stage which had entertainment every evening, and the air conditioning in the room kept us cool overnight.
All the communal areas were spotless and cleaned daily by an army of cleaners. The pool and gardens are great and ideal for families or couples as there is plenty of space for both. Although we havent got children there was plenty of things going on to keep them occupied.
Most of the hotel guests are German which is fine as they usually expect higher standards. This wasnt a problem until the world cup and Sweden scored againt England - and they all cheered !
Travel operator: First Choice
entertainment day and night excellent and thanks to Denis in particular for making my children so welcome, we never laughed as much in our lives.
staff were brilliant and friendly, anyone that complains about here cant be right, we just loved it.
Travel operator: lunn poly
Our child enjoyed it and the staff were as helpful as you could imagine. The rooms were clean and on arrival there was a basket of fruit waiting for us in our room.
The location of the hotel was ok but wasnt the best it was just a short walk to the pubs bars ect.,but you just walked out the back gate of the complex and you were on the beach.
The staff were very helpful as I broke my toe and had to be taken to the hospital. The staff were helpful and advised me what the best hospital would be.
The entertainment was excellent as they had a childrens programme at night that the children could get involved in and later an adults one.
I am also visiting this hotel this year as my child loves it.
Travel operator: we booked it on the internet
When we were travelling from hotel to hotel on the transfer coach we couldn't believe the state of some of the accommodations, Faulty Towers came to mind. When the coach pulled up outside the Ivory Playa I have to say I thought the driver had pulled up outside the wrong hotel. We walked into the reception and were amazed at the superior standard that we were met with. The reception was manned even at 4 in the morning (when we arrived). We found our room and fell into bed. It was only when we awoke later in the morning that we began to appreciate the quality of our room and the hotel itself. Our room was very spacious and extreamly clean and was exactly what we had requested. We were on a low floor with the most amazing view of the pool area and surrounding beautiful gardens. The best thing was that we were at the end of a corridor so we didn't get anyone walking past our door, it was so quiet. The bedroom was very big with blackout curtains which not only kept it nice and dark but also cool. There was ample space for clothing(even for me)and storage. The kitchen area was very clean. There was a kettle, toaster and plenty of pots, pans, cutlery, crockery etc. The living area was again very clean with laminate flooring. It had a TV (paid for locally). In the evening the staff put on DVD films. They had a box which you could choose a film from and if you told them which language you would like it playing in and at what time, they were more than happy to oblige. This was very good for families with small children who weren't out clubbing until the early hours. The balcony had ample room with the usual plastic patio furniture. In the evening you could sit and watch the shows from your balcony if you did not want to sit around the pool area. However once we shut our patio door we couldn't hear a thing, again and advantage of our rooms location.
Everywhere in the hotel the marble shone and the metal work gleamed with polish. There was an army of cleaning staff who tended daily to the rooms, communal areas and pool area, which was swept and washed down daily. Bed linen was changed twice a week and the towels changed daily.
All the staff were very pleasant and helpful, nothing was too much trouble. They worked so hard and were so polite. They absolutely loved the kids and made a special effort to make them feel welcome. There was a kids club, although we didn't use this because our son was too young. We genuinely felt welcome at this hotel, even the cleaners left sweets for the children after cleaning your room.
There was the opportunity to upgrade on a daily basis to half board so you could use the restaurant. We didn't do this but the menu looked really nice and the restaurant looked lovely.
The hotel was located about 50 metres from Alcudia's fabulous beach and what a beach it was, in the Playa de Muro area. The beach was not too crowded and the water was great for kids. It was such a gently shelving beach that you could wade out a good 200 metres before the water reached your waist. Across a busy main road outside the hotel there was a supermarket which sold everything you could need for a self catering holiday. Much cheaper than the small market at the side of the hotel. Most people seemed to use this, as did a lot of locals which in my opinion is always a good sign.
You could walk into Alcudia itself (about 20 minutes away) either by walking alongside the road, taking the lovely scenic beach route or via the canals and man made lake. We used all routes but preferred the beach in the early evening. The best thing about being just outside the main Alcudia was that if you wanted hustle and bustle you could walk into it but could leave it behind if you wanted to, again perfect for families.
If you wanted to travel a little further there was a bus stop just outside the hotel where you could travel to Puerto Alcudia, Puerto Pollensa, C'an Picafort or even Palma. There was also an aqua park easily reached by bus for a few euros (just tell the driver you want the aqua park and he will tell you when to get off).
The entertainment at the hotel ranged from traditional Spanish dancing to a kids disco. All of it was really quite good.
One thing to note however is that most of the guests are German, even the staff spoke German as their second language. We didn't find this a problem though, infact we quite liked it. If you have kids and don't want to be surrounded by lager louts shouting and fighting, the Germans are the best people to be around.
Travel operator: Thomson
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